Domino's Pizza
2545 Whitney Ave, Hamden
(203) 288-3800
Recent Reviews
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It’s gone down hill used to be prompt affordable and good now it’s I show up after they say the order is done and the order isn’t even in the oven and they get mad at you for standing and being there
Used to be my go to for quick pizza im good elsewhere for now, I hope they get a new mood and better staff
Atmosphere: 2
Food: 5
Service: 1
Extremely unhappy with my service and don’t think I’ll be ordering from Dominos again. Ordered through the app for delivery. App half works and when it finally does work it shows my order as delivered. So I spend the next HALF HOUR trying to call the store and repeatedly having the phone call just hung up on with no answer. Finally after 30 minutes and multiple calls I get through. Told the manager my order says delivered but I have no order and no one ever came to my house per my ring camera. He yelled at me “you said leave at it door. It was left at door. Check your door!” Click. Promptly hung up on me. At this point I just drove directly to the store to resolve the issue in person. I ask to speak to a manager and the same manager proceeds to print out my receipt as soon as he realizes who I am, points to a note on it that said leave it at the door and claims “you said leave it the door it was left at the door”. When I explained no one came to my door, he tells me to take it up with his drivers and waves me off. His driver comes up to me and says he delivered it to my address. We discovered however he delivered to the same street address in a different town. My receipt very clearly had my address with my correct town. The driver delivered it to the wrong address. I told him this and that it needs to be made right. He goes and tells his manager who yells at him for 5 minutes in an Indian language before finally looking at me and saying they will remake it. We did end up getting our food but I was still charged the delivery fee and tip!!!!!!! Why people have to be so rude, when it was your error too no less, I just don’t understand. I will not be returning.
Food: 3
Service: 1
For some reason tonight the store became convinced that my parents had called to say they had not received their order. They had not called, the order had arrived fine and they were settled in for the night. Then the driver started calling repeatedly and actually came to the door to say he had delivered our pizza. We agreed, yes, all good. Then the store manager called and I answered. The store manager told me I was lying about not having called them about not receiving the delivery and that what I said was “bs”. Then he hung up on me. Then the driver came by again with more pizzas. We turned him away and asked that they stop bothering us. I don’t know if someone is messing with the store or it’s a different order that was not delivered. I hope they work out the problem. The drivers are always nice. The manager’s angry call was so unsettling. My parents have been weekly customers for years.
Don’t trust this dominos to follow instructions on items. This is the second time we’ve ordered from this place, having the online order say ‘No Bacon’ in a Jalapeño Cheesy Bread but somehow there is always bacon. I would give it 0 stars if i could.
Atmosphere: 3
Food: 1
Service: 3
wow. I just got pizza there. best Dominoes I've ever had. whoever is making the pizza right now is good at their job.
Food: 5
Service: 4
I ordered two pizzas and the CHICKEN on both tasted SPOILDED. So I called the store and told them about this. And the manager replied they open from 10:30am till now (which is about 9pm) and nobody complained except me. So I said but they chicken is bad I'm not lying. He said YOUR TASTE IS BAD and hung up the phone. I've ordered from this location many times and never knew their customer service was this bad. Now that I thought about it, today was a VERY HOT DAY, 88 degrees, and the store was hot when I went to pick up the pizza. the AIR CONDITIONING WAS NOT ON. So my guess is the chicken got bad because of how hot it is in the store. Don't order from this Dominos, they don't care about you.
Atmosphere: 1
Food: 1
Service: 1
Got called after midnight and accused of lying about picking up my medium cheese pizza? I ordered it, walked in, waited 5 minutes, paid for my pizza and left. They literally called me accusing me of never showing up. While I was in my car eating the pizza, receipt next to me.
EVEN IF I DIDN'T PICK IT UP WHO CARES ABOUT A $10 PIZZA
But I did pick it up. I ate it. I gained 2lbs. This was the most bizarre experience from a fast food place I've ever had.
Atmosphere: 3
Food: 3
Service: 1
The best thing to eat when I don't feel like cookimg just don't call too close to closing time they will cancel your order after accepting it.
Food: 5
Service: 3
Pretty good pizza at this place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
5 stars because the bad reviews deserve to be outnumbered. Idk what was happening 3 years ago that tanked the reviews so bad, but lemme tell you this location comes in CLUTCH every single time. Food is so quick, always right, and always bangin. It’s quick convenience pizza, but thats exactly what you need sometimes, and you must appreciate the excellent service. Never had a bad experience with this spot so 5 stars, muy bien.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Been here several times. Always pickup. Order is ready quick and accurate. The food is consistently delicious. Staff is friendly.
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Food was amazing, service was friendly and quick.
Atmosphere: 5
Food: 5
Service: 5
Whitney avenue is the best
It’s all about the Sauce!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Large Meatzza Pizza
Next time you give someone their change u put it IN THEIR HAND !!! Very rude and it was extremely musty in there .
Food: 3
Service: 1
Walk in got a text food was ready when it wasn’t. But most disappointed with the hygienes walk in and no one is wearing gloves as they touch your food along with no hats and talking and sweating on top of the food they are preparing super disappointed this is absolutely not acceptable Cmon dominos seriously
Atmosphere: 1
Food: 1
Service: 2
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