Dunkin'

2490 Whitney Ave, Hamden
(203) 230-5884

Recent Reviews

Sort by
Basma Al Ajmi

I regularly come here for my coffee with my husband. Employees are always very helpful & nice, they are always willing to help fix any issues with my order. I really appreciate that 😊

Atmosphere: 5

Food: 5

Service: 5

Riri

The place and tables were dirty when. I got there one worker was being rude to me and the food leaves a after taste other McDonald's I go to doesn't do this

Atmosphere: 1

Food: 2

Service: 3

Gabby Gaines

My food wasn't fresh at 8am. I asked for a receipt so I could leave a survey and the cashier said no.

Food: 1

Service: 1

Savannah

If you have 20 minutes just to stand at the counter waiting to be helped, sure, go here! I’ve had enough of this place, I tried giving them a few more chances after many messed up orders, drive-thru workers holding up the line talking to friends in the window, extreme wait times when they aren’t even busy. Today I left, without my order, because I left my house 20 MINUTES early to be sure I’d have time to stop here. That’s where I was wrong! I stood at the register and waiting upwards of 20 minutes unhelped. I’m done, I’ve been going here since March of last year and they just get slower and slower. The workers aren’t friendly enough and the orders aren’t consistent enough to deal with this everytime.

Atmosphere: 1

Food: 1

Service: 1

Emily Knesek

I could not speak more positively about this location! The staff is incredibly friendly and gracious! I was having a rough day and they made me smile with a donut to turn it around. My coffee is always made perfectly at this location too! Thanks for all yall do!!

Atmosphere: 5

Food: 5

Service: 5

Debora Jackson

How is this place even opened ? You made a matcha drink without matcha . You didn’t provide the donuts we ordered. And you did not provide napkins or straws. Who is running this place?

Atmosphere: 1

Food: 1

Service: 1

Lexie Watson

Ordered avocado toast for a VEGETARIAN and it not only came out burnt to a crisp, but there was bacon on it. Then the bacon croissant I ordered had next to raw bacon on it. Not to mention the long wait and bad attitudes. Will not return, I see why the rating is so low.

Atmosphere: 1

Food: 1

Service: 1

Kendi Chariott

I ordered a iced coffee for myself and an double espresso for my bf. They kid gives me my ice coffee says thwy put the espresso in the coffee. I said it's supposed to be separate he goes i know but I didn't make it do u still want it separate. Ummmm yes. And my sandwich thw bagel wasn't toastwd.

Atmosphere: 1

Food: 2

Service: 1

Christine S

i waited 20 minutes in the drive thru. I finally get my order and go to work near by only to find out the chai drink i got was not TEA it was coffee which I do not drink. Then my everything bagel with extra cream cheese was a plan bagel with hardly any cream cheese. Cant call the store because the phone isn't working apparently and since I WORK i cant go back there. 2nd time in a month Iv gone and BOTH times were horrible. DO NOT use this dunkin. Horrible miserable people who are clueless.

Atmosphere: 1

Food: 1

Service: 1

Carmencita Berrios Echevarria

Mmmmm!!!

Atmosphere: 5

Food: 5

Service: 5

Lily Dolan

Absolutely disgusting place, gave us moldy food and then refused to give us a refund. DO NOT EAT HERE. long wait and there credit card machine wouldn’t work.

Atmosphere: 1

Food: 1

Service: 1

mia

Absolutely horrible service. I order from this Dunkin regularly since it’s the closest one to me, and they always mess up my order. This time was the worst. I ordered a bacon, egg, and cheese with extra bacon (which I paid for), and it came with no bacon at all. On top of that, I ordered two hash browns and only received one. The staff is consistently careless and rude. I’m very disappointed, and if you value your time and money, I strongly recommend going elsewhere.

Atmosphere: 1

Food: 1

Service: 1

Seth Slomka

After going to 2 other Dunkin in the area and not getting anything but a headache, this Dunkin was awesome! Friendly staff. Tim was hilarious. Walked out with food, coffee and actually in a much better mood. Highly recommend this Dunkin!

Atmosphere: 5

Food: 5

Service: 5

Brenda Jean

I used to come to this Dunkin a lot but stopped coming and recently started going again and was trying to remember why I stopped coming. The guy that greeted me was great and he usually is rsoecially early in the morning. Big energy definitely puts a smile on your face, but today, I remembered why I stopped coming. Besides the fact that they’re always out of oat milk. The woman who greeted me was so dry and unfriendly. It really made me want to tell her that she should find another job. I hate starting off my morning with miserable energy.

Food: 4

Service: 3

Mary Hanna

It was early, so there was only two staff in . 7 am - There was a wait, and as staff came in, all moved along. The two -on time- working were moving to try to carry the early morning line up. Maybe a Wednesday thing. The balding staff person with a hat was making sure everyone got what they needed. The lady at the drive up came to the counter to help as it seemed he was making coffee. I didn’t get a sense that people were bothered by the wait- they just quietly waited. I didn’t grade the food- I come for the coffee. It was fresh and wonderful!

Atmosphere: 4

Service: 4

Loading...