The last couple times here haven't been so great. This used to be the Dunkin I would always go to, but not anymore
Atmosphere: 4
Food: 4
Service: 4
Ashley
Everytime I buy dunk from here, whether it’s walk-in or take out, the order comes back messed up. Whether it’s a sandwhich or a drink. If you DoorDash don’t use this one AT ALL . There isn’t a number to call to correct the problem either. 0/10.
Atmosphere: 1
Food: 1
Service: 1
Grace
the staff here are very rude and will gaslight you on what you said and blame you if they mess up your order instead of just apologizing for the mistake
Atmosphere: 1
Food: 1
Service: 1
Ryan Arey
Unless you have a couple hours to kill to wait, I would avoid this Dunkin’ Donuts. They’re understaffed and the simplest things take forever to prepare.
If you’re going to have a drive-through, you need to make sure there’s somebody to take orders right away so you can make food continuously. I spent 20 minutes in this drive-through the other day and the only reason I didn’t leave was because I had already paid on the mobile app
Atmosphere: 1
Food: 3
Service: 1
Roxygirl
I went through the drive through with my mom and dad . My dad ordered 2 coffees and a bagel , we pay and the girl hand us our coffees and has the same sticker on both coffees when they were two different kinds , well suppose to be . My dad asked which one is which and she gives him and attitude and says idk . She was terrible and rude no one cares anymore .
Atmosphere: 1
Food: 1
Service: 1
Orville
Excellent! These African American servers makes it great
Atmosphere: 5
Food: 5
Service: 5
Kelsea Wildman
I don’t even leave reviews like that but this has now happened multiple times; I’ve ordered a mobile order, then pulled up to the drive thru; they hand me half of my order and then ask me what else I ordered, and proceed to ask how I ordered my coffee; they then find the rest of the order and give it to me with no problem; kind of annoying….
Atmosphere: 2
Food: 3
Service: 2
vilma castro
I went to breakfast very excited, placed a $36 order, and received only inedible food. I asked the employees to fix the problem, but they completely ignored me, and none of them paid any attention to my complaint. Please provide more customer service training. Everyone's money is equally valuable. Thank you!
Atmosphere: 1
Food: 1
Kunteya Kataria
1. Coffee was not decaf as requested 2. Croissant was stale 3. Claims Dunkin’ discontinued bagel mini but chose not to tell us until we asked if they forgot to give them to us. 4. Rude manager or person on the mic. Girl at counter was very friendly. 5. Hash browns were overcooked and cold.
This isn’t the first experience here. It happens once a year when I forgot how bad this location is 🤦♂️
Atmosphere: 1
Food: 1
Service: 1
Mathi K
Very unhygienic staff. As I was placing my order the waitress was biting her nails.
I regularly come here for my coffee with my husband. Employees are always very helpful & nice, they are always willing to help fix any issues with my order. I really appreciate that 😊
Atmosphere: 5
Food: 5
Service: 5
Riri
The place and tables were dirty when. I got there one worker was being rude to me and the food leaves a after taste other McDonald's I go to doesn't do this
Atmosphere: 1
Food: 2
Service: 3
Gabby Gaines
My food wasn't fresh at 8am. I asked for a receipt so I could leave a survey and the cashier said no.
Food: 1
Service: 1
Savannah
If you have 20 minutes just to stand at the counter waiting to be helped, sure, go here! I’ve had enough of this place, I tried giving them a few more chances after many messed up orders, drive-thru workers holding up the line talking to friends in the window, extreme wait times when they aren’t even busy. Today I left, without my order, because I left my house 20 MINUTES early to be sure I’d have time to stop here. That’s where I was wrong! I stood at the register and waiting upwards of 20 minutes unhelped. I’m done, I’ve been going here since March of last year and they just get slower and slower. The workers aren’t friendly enough and the orders aren’t consistent enough to deal with this everytime.
Atmosphere: 1
Food: 1
Service: 1
Emily Knesek
I could not speak more positively about this location! The staff is incredibly friendly and gracious! I was having a rough day and they made me smile with a donut to turn it around. My coffee is always made perfectly at this location too! Thanks for all yall do!!
The last couple times here haven't been so great. This used to be the Dunkin I would always go to, but not anymore
Atmosphere: 4
Food: 4
Service: 4
Everytime I buy dunk from here, whether it’s walk-in or take out, the order comes back messed up. Whether it’s a sandwhich or a drink. If you DoorDash don’t use this one AT ALL . There isn’t a number to call to correct the problem either. 0/10.
Atmosphere: 1
Food: 1
Service: 1
the staff here are very rude and will gaslight you on what you said and blame you if they mess up your order instead of just apologizing for the mistake
Atmosphere: 1
Food: 1
Service: 1
Unless you have a couple hours to kill to wait, I would avoid this Dunkin’ Donuts. They’re understaffed and the simplest things take forever to prepare.
If you’re going to have a drive-through, you need to make sure there’s somebody to take orders right away so you can make food continuously. I spent 20 minutes in this drive-through the other day and the only reason I didn’t leave was because I had already paid on the mobile app
Atmosphere: 1
Food: 3
Service: 1
I went through the drive through with my mom and dad . My dad ordered 2 coffees and a bagel , we pay and the girl hand us our coffees and has the same sticker on both coffees when they were two different kinds , well suppose to be . My dad asked which one is which and she gives him and attitude and says idk . She was terrible and rude no one cares anymore .
Atmosphere: 1
Food: 1
Service: 1
Excellent! These African American servers makes it great
Atmosphere: 5
Food: 5
Service: 5
I don’t even leave reviews like that but this has now happened multiple times; I’ve ordered a mobile order, then pulled up to the drive thru; they hand me half of my order and then ask me what else I ordered, and proceed to ask how I ordered my coffee; they then find the rest of the order and give it to me with no problem; kind of annoying….
Atmosphere: 2
Food: 3
Service: 2
I went to breakfast very excited, placed a $36 order, and received only inedible food. I asked the employees to fix the problem, but they completely ignored me, and none of them paid any attention to my complaint. Please provide more customer service training. Everyone's money is equally valuable. Thank you!
Atmosphere: 1
Food: 1
1. Coffee was not decaf as requested
2. Croissant was stale
3. Claims Dunkin’ discontinued bagel mini but chose not to tell us until we asked if they forgot to give them to us.
4. Rude manager or person on the mic. Girl at counter was very friendly.
5. Hash browns were overcooked and cold.
This isn’t the first experience here. It happens once a year when I forgot how bad this location is 🤦♂️
Atmosphere: 1
Food: 1
Service: 1
Very unhygienic staff. As I was placing my order the waitress was biting her nails.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I regularly come here for my coffee with my husband. Employees are always very helpful & nice, they are always willing to help fix any issues with my order. I really appreciate that 😊
Atmosphere: 5
Food: 5
Service: 5
The place and tables were dirty when. I got there one worker was being rude to me and the food leaves a after taste other McDonald's I go to doesn't do this
Atmosphere: 1
Food: 2
Service: 3
My food wasn't fresh at 8am. I asked for a receipt so I could leave a survey and the cashier said no.
Food: 1
Service: 1
If you have 20 minutes just to stand at the counter waiting to be helped, sure, go here! I’ve had enough of this place, I tried giving them a few more chances after many messed up orders, drive-thru workers holding up the line talking to friends in the window, extreme wait times when they aren’t even busy. Today I left, without my order, because I left my house 20 MINUTES early to be sure I’d have time to stop here. That’s where I was wrong! I stood at the register and waiting upwards of 20 minutes unhelped. I’m done, I’ve been going here since March of last year and they just get slower and slower. The workers aren’t friendly enough and the orders aren’t consistent enough to deal with this everytime.
Atmosphere: 1
Food: 1
Service: 1
I could not speak more positively about this location! The staff is incredibly friendly and gracious! I was having a rough day and they made me smile with a donut to turn it around. My coffee is always made perfectly at this location too! Thanks for all yall do!!
Atmosphere: 5
Food: 5
Service: 5
Loading...