Just ordered 30 dollars worth of food and drinks for my kids and myself and NOTHING IS CORRECT!!!! Will not ever spend a dime at this location again
Teresa Teneyck
Ordered a Hazelnut cream 1 sweet n low. Rcvd coffee dark no sugar,no hazelnut and no one was behind me or in the store and was charged 3.85 for the wrong coffee. The CSR did not understand me. Will not being going back in the afternoon. Morning staff is much better!
Food: 1
Service: 1
TS Rogers
Seriously understaffed.
Atmosphere: 1
Food: 3
Service: 1
Leah Militello
Terrible service. I stood at the counter for 5 minutes while I watched at least 3 employees service the drive thru. I finally asked if it would be better if I went to the drive-through and they said yes the drive-through is prioritized. At the very least they should’ve let me know when they saw me standing at the counter.
Food: 4
Service: 1
wyatt rowe
The lady who works here with the red hair is a very poor attitude is very uninvited to speak with. Poor Experience
Atmosphere: 1
Food: 1
Service: 1
Taylor Lee Cioffi
EXTREMELY rude. We pulled up to the speaker the guy said "can I take your order" we went to order & he shouted "I'm not talking to you" at us. He could've just said I'm sorry please give me a moment. We left after that without ordering.
Atmosphere: 1
Food: 1
Service: 1
Janice Greenberg
This place is perfect for work from anywhere!! The seating area is empty so perfect for phone calls and working on your computer. Not a lot of background chatter or machine noise…The music is medium to low level. May ask them to turn it down a bit. Very friendly staff.
Atmosphere: 5
Food: 5
Service: 5
jenn urbano
Been to this location about 3 xs the last month .. each time the drivethrough takes extremely long , nobody in line , waiting 10 mins just to place order ! Ok so tonight i try again .waited 10 mins once again . Had to speak up twice and kept getting told to hold on .asked for a hot coffee !Whatever it was tasted like lukewarm foamy water . Was not coffee Nasty and i wont be going back. Tossed it in the garbage snd went to another d&d ! Terribke service .. even worse coffee
NEVER go to this dunkin! They never have anything I order and always give me the biggest attitude about it. Every time I go I have a bad experience which is why I stopped going back. Half of my items are wrong, missing, or they just give me whatever without even asking. Whoever runs or owns this place should be ashamed. Hire better staff and keep up with your inventory.
Atmosphere: 1
Food: 1
Service: 1
Ariel Mae Lambe
Server was eating with bare hands while handling my food. There were pantry moths flying around, which means that there are maggots somewhere. Absolutely disgusting. I will never return to this location.
Atmosphere: 1
Service: 1
Chris Paul
Clown at the window was only serving coffee and wasn’t able to refund my mobile order since no manager was present. Shut this whole location down
Christina P
I placed a mobile order through the app on a Sunday afternoon at 5:23. The app usually tells you that a location is closed. I went to the drive through and no one said anything. After awhile I drove to the window. I waited and a girl saw me. She told me they were closed and everything was just cleaned. I asked how to get my money back and she had no clue. She also sad they don’t sell half of the what my order was (Apple fritters). I reported a problem through the app and was emailed that someone at that location would contact me. 4 days later and nothing. I replied to the email and told again someone would contact me. Nothing. Then I got an email a Kathy sent me a $10 gift card. That’s nice but my order was $16.26! Why will they not refund my money?!?! DO NOT GO TO THE SKIFF ST HAMDEN LOCATION!!!!
Atmosphere: 1
Food: 1
Service: 1
Christina Zesk
It was my first time there . Food was ok order 2 sandwiches 2 coffees and 2 donuts. One coffee was cold and they almost forgot are donuts.
Great customer service!! Very friendly
Food: 5
Service: 5
Recommended dishes: Munchkins Donut Hole Treats, Donuts
Just ordered 30 dollars worth of food and drinks for my kids and myself and NOTHING IS CORRECT!!!! Will not ever spend a dime at this location again
Ordered a Hazelnut cream 1 sweet n low. Rcvd coffee dark no sugar,no hazelnut and no one was behind me or in the store and was charged 3.85 for the wrong coffee. The CSR did not understand me. Will not being going back in the afternoon. Morning staff is much better!
Food: 1
Service: 1
Seriously understaffed.
Atmosphere: 1
Food: 3
Service: 1
Terrible service. I stood at the counter for 5 minutes while I watched at least 3 employees service the drive thru. I finally asked if it would be better if I went to the drive-through and they said yes the drive-through is prioritized. At the very least they should’ve let me know when they saw me standing at the counter.
Food: 4
Service: 1
The lady who works here with the red hair is a very poor attitude is very uninvited to speak with. Poor Experience
Atmosphere: 1
Food: 1
Service: 1
EXTREMELY rude. We pulled up to the speaker the guy said "can I take your order" we went to order & he shouted "I'm not talking to you" at us. He could've just said I'm sorry please give me a moment. We left after that without ordering.
Atmosphere: 1
Food: 1
Service: 1
This place is perfect for work from anywhere!! The seating area is empty so perfect for phone calls and working on your computer. Not a lot of background chatter or machine noise…The music is medium to low level. May ask them to turn it down a bit. Very friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Been to this location about 3 xs the last month .. each time the drivethrough takes extremely long , nobody in line , waiting 10 mins just to place order ! Ok so tonight i try again .waited 10 mins once again . Had to speak up twice and kept getting told to hold on .asked for a hot coffee !Whatever it was tasted like lukewarm foamy water . Was not coffee Nasty and i wont be going back. Tossed it in the garbage snd went to another d&d ! Terribke service .. even worse coffee
Food: 1
Service: 1
Slow and
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
NEVER go to this dunkin! They never have anything I order and always give me the biggest attitude about it. Every time I go I have a bad experience which is why I stopped going back. Half of my items are wrong, missing, or they just give me whatever without even asking. Whoever runs or owns this place should be ashamed. Hire better staff and keep up with your inventory.
Atmosphere: 1
Food: 1
Service: 1
Server was eating with bare hands while handling my food. There were pantry moths flying around, which means that there are maggots somewhere. Absolutely disgusting. I will never return to this location.
Atmosphere: 1
Service: 1
Clown at the window was only serving coffee and wasn’t able to refund my mobile order since no manager was present. Shut this whole location down
I placed a mobile order through the app on a Sunday afternoon at 5:23. The app usually tells you that a location is closed. I went to the drive through and no one said anything. After awhile I drove to the window. I waited and a girl saw me. She told me they were closed and everything was just cleaned. I asked how to get my money back and she had no clue. She also sad they don’t sell half of the what my order was (Apple fritters). I reported a problem through the app and was emailed that someone at that location would contact me. 4 days later and nothing. I replied to the email and told again someone would contact me. Nothing. Then I got an email a Kathy sent me a $10 gift card. That’s nice but my order was $16.26! Why will they not refund my money?!?! DO NOT GO TO THE SKIFF ST HAMDEN LOCATION!!!!
Atmosphere: 1
Food: 1
Service: 1
It was my first time there . Food was ok order 2 sandwiches 2 coffees and 2 donuts. One coffee was cold and they almost forgot are donuts.
Atmosphere: 3
Food: 2
Service: 3