It's 9am, it's cold and they are busy, but it's not drive-thru 7:30am kind of busy. They had nothing. No donuts, no muffins, NO HOT CHOCOLATE! I should also add they had no parking, no drive-thru, definitely no manners, no care in the world that we're all standing in line, whist they are legit taking their sweet time "taking care (making coffees and a few hot sandwiches)" of the customers. It's the last time I go to this particular one on Dixwell Ave in Hamden, right next to the Edible Arrangements. Don't waste your time. They suck!
Wheelchair accessibility: The wheelchair slot was taken by a woman who seemingly had no trouble getting herself into the store.
Atmosphere: 1
Food: 1
Service: 1
Deborah K Fields
America runs on Dunkin’!! They have best coffee and the donuts are yummy.☕️🍩☕️
Atmosphere: 5
Food: 5
Service: 5
Tony Rivera
Slow is not even the word, they have an attitude. I have stopped in 2x in the last month and won't be visiting every again. 2 years ago they were the best dunkin now they are awful. They never have donuts anymore, last time i visited their answer was "it's Saturday".....
Atmosphere: 1
Food: 1
Service: 1
Taylor
This dunkin is always incredibly slow. Additionally, orders are frequently wrong. Today, I got a simple bacon egg and cheese on a bagel; somehow I ended up with it on a MUSHY english muffin. Furthermore, when I went there recently with a friend, our drinks took over 10 minutes to make, and it was not even busy, nor difficult drinks.
Atmosphere: 2
Food: 1
Service: 1
sandra alvarez
Can't rate the coffee bc I couldn't get anyone to acknowledge me and had to be on my way
Atmosphere: 1
Service: 1
Lisa A Landino
Well its very said to go to dunken donuts now a days the prices are out of control . 5.25 just for a ice coffee and u get more ice then drink. When u ask them lite ice they do not listen or if u tell them no ice they do not fill the cup up . Drunken donuts you need to do better. 👎
Atmosphere: 1
Food: 1
Service: 1
Alisa Randall
Very very very slow they work like their at home. The morning rush main word RUSH. It's not properly staffed for morning. Phone orders are never ready. Where is the manager, who is running the place?? Workers always seem to have a attitude. I waited 50 minutes for a coffee, and a bacon, egg cheese ridiculous
Atmosphere: 1
Food: 2
Service: 1
Antoine LaCue
The lady at the cash register didn’t greet me she just held on a conversation with another worker that was there looked at twice and didn’t say anything then after this experience I ordered two everything bagels with cream cheese and one with butter that wasn’t made correctly ordered a snack and bacon the lady first burned the bacon then gave me another that was half done and slammed down my food when she she did give it to me I will never return to this Dunkin Donut location ever Terrible everything thing from service to the food
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Bagel
A H & M
Ordered a frozen coffee, and received the cup remarkably low. I am talking not close to being filled up with coffee. You can't talk to no one as no one even look at the customer that they are serving. The counter was messy, and the service was slow with only 4 customers were there.
The worst service ever!!! They only service online orders and if you walk in they leave you waiting for more than 10 mins!!! Literally the worst and the staff has an awful attitude!! Run away from this Dunkin!!!
Atmosphere: 1
Service: 1
Stephi P
I went and got a cup of coffee a little after 6 AM in the morning before work in the background the workers are talking about a fight that they witnessed or whatever talking loudly and the guy who handed me my coffee his finger nails were filthy that's not appropriate when you're dealing with people's food I'm just saying hygiene needs to be good especially when I seen it when you passed me the coffee and the nails were too long .
Atmosphere: 3
Food: 4
Service: 4
John Proto
Quick service, friendly stacc
Atmosphere: 3
Food: 4
Service: 5
Jorge Velez
Worst staff Ever!!! 40 mins for a mobile order just one coffee !!! Ordered 7:47 arrived at 7:52 didn't receive until 8:27 !!!
take 35 min for 3 coffee
Atmosphere: 1
Food: 1
Service: 1
It's 9am, it's cold and they are busy, but it's not drive-thru 7:30am kind of busy. They had nothing. No donuts, no muffins, NO HOT CHOCOLATE! I should also add they had no parking, no drive-thru, definitely no manners, no care in the world that we're all standing in line, whist they are legit taking their sweet time "taking care (making coffees and a few hot sandwiches)" of the customers. It's the last time I go to this particular one on Dixwell Ave in Hamden, right next to the Edible Arrangements. Don't waste your time. They suck!
Wheelchair accessibility: The wheelchair slot was taken by a woman who seemingly had no trouble getting herself into the store.
Atmosphere: 1
Food: 1
Service: 1
America runs on Dunkin’!! They have best coffee and the donuts are yummy.☕️🍩☕️
Atmosphere: 5
Food: 5
Service: 5
Slow is not even the word, they have an attitude. I have stopped in 2x in the last month and won't be visiting every again. 2 years ago they were the best dunkin now they are awful. They never have donuts anymore, last time i visited their answer was "it's Saturday".....
Atmosphere: 1
Food: 1
Service: 1
This dunkin is always incredibly slow. Additionally, orders are frequently wrong. Today, I got a simple bacon egg and cheese on a bagel; somehow I ended up with it on a MUSHY english muffin. Furthermore, when I went there recently with a friend, our drinks took over 10 minutes to make, and it was not even busy, nor difficult drinks.
Atmosphere: 2
Food: 1
Service: 1
Can't rate the coffee bc I couldn't get anyone to acknowledge me and had to be on my way
Atmosphere: 1
Service: 1
Well its very said to go to dunken donuts now a days the prices are out of control . 5.25 just for a ice coffee and u get more ice then drink. When u ask them lite ice they do not listen or if u tell them no ice they do not fill the cup up . Drunken donuts you need to do better. 👎
Atmosphere: 1
Food: 1
Service: 1
Very very very slow they work like their at home. The morning rush main word RUSH. It's not properly staffed for morning. Phone orders are never ready. Where is the manager, who is running the place?? Workers always seem to have a attitude. I waited 50 minutes for a coffee, and a bacon, egg cheese ridiculous
Atmosphere: 1
Food: 2
Service: 1
The lady at the cash register didn’t greet me she just held on a conversation with another worker that was there looked at twice and didn’t say anything then after this experience I ordered two everything bagels with cream cheese and one with butter that wasn’t made correctly ordered a snack and bacon the lady first burned the bacon then gave me another that was half done and slammed down my food when she she did give it to me I will never return to this Dunkin Donut location ever Terrible everything thing from service to the food
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Bagel
Ordered a frozen coffee, and received the cup remarkably low. I am talking not close to being filled up with coffee. You can't talk to no one as no one even look at the customer that they are serving. The counter was messy, and the service was slow with only 4 customers were there.
Atmosphere: 1
Food: 1
Service: 2
Restaurantji Recommends
Super friendly staff!
The worst service ever!!! They only service online orders and if you walk in they leave you waiting for more than 10 mins!!! Literally the worst and the staff has an awful attitude!! Run away from this Dunkin!!!
Atmosphere: 1
Service: 1
I went and got a cup of coffee a little after 6 AM in the morning before work in the background the workers are talking about a fight that they witnessed or whatever talking loudly and the guy who handed me my coffee his finger nails were filthy that's not appropriate when you're dealing with people's food I'm just saying hygiene needs to be good especially when I seen it when you passed me the coffee and the nails were too long .
Atmosphere: 3
Food: 4
Service: 4
Quick service, friendly stacc
Atmosphere: 3
Food: 4
Service: 5
Worst staff Ever!!! 40 mins for a mobile order just one coffee !!! Ordered 7:47 arrived at 7:52 didn't receive until 8:27 !!!
Atmosphere: 1
Food: 1
Service: 1
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