November 1st and there is NO BAGELS ONLY ENGLISH MUFFINs & croissants! NO BACON COFFEE HAD COFFEE GRINDS IN MY CUP. Don’t waste your time or money. Oh and please get a MANAGER who has customer service skills. If she doesn’t want to work there then she should leave. Every morning she’s miserable with a face, you bring anything to her attention and she’s super dry and doesn’t care to resolve the issue. DO BETTER DUNKIN
Atmosphere: 1
Food: 1
Service: 1
Zulaiska Seguinot
Every single time I come to this Dunkin I have always felt welcomed, not only that this particular time I came in from a different Dunkin down the street from dixwell where they didn't want to remake my drink even after I just kindly asked him if they can just change it because it wasn't done correctly, I brought this drink to this Dunkin and also ordered some food because they were all out in the other dunkin' donuts and they kindly ended up even changing my drink because I didn't want to throw it out and just wanted them to add whatever needed to be added. The girls are very polite the place is always inviting and decorated very cute which is why I will continue to come here instead of the other ones no matter how far it is from my home. The girls always do such a great job to be accommodating and I appreciate their service very much
Atmosphere: 5
Food: 5
Service: 5
Yve Bartolomei
I will never come here again. Unfriendly workers. Never said thank you. Screwed up my order and never apologized. I asked if they offered a senior discount. Server said no and the person making food said they need all the money they can get. HORRIBLE SERVICE. VERY RUDE. UGH.
Food: 1
Service: 1
Seth Slomka
Literal criminals. Placed on order on the Dunkin app, they could not fulfill the order. Ask for a refund, they refunded the dollar amount to a gift card but kept the change. I guess the change was too hard to type into the gift card refund amount.
Service: 1
Elaine Hernandez
Ordered 25 minutes ago in the mobile app food is still not ready worst Dunkin ever
Atmosphere: 1
Food: 1
Service: 1
B E
The mens bathroom was so gross. Not the result of one person making a mess, this is the result of at least a month of not cleaning it
Atmosphere: 1
Food: 1
Service: 1
Michael Hight
It's Dunkin. Always 5 stars from me. I love Dunkin' in the morning....smells like.....victory..
Someday, this coffee war's gonna end ...and Dunkin will be the victor. 😃
Atmosphere: 5
Food: 5
Service: 5
Kkb
Please fire the disrespectful Hispanic young lady manager. She has no customer service training. You never go back and forth with a customer if they are telling you what they had the day before exact time a little before 5pm. I thought she was gonna spit in it. She tells me they don't sell a certain flavor anymore which is cool. But all I said is wow I just had that flavor from here yesterday and the cashier gave it to me free due how disgusting the coffee was I just picked up from down street at the other one and I didn't have time to turn around. But she argued me up and down in front of customers telling me I didn't have it yesterday. Her customer service sucks. Very unprofessional. Please fire her. She is a liability and she can do that to the wrong person in this crazy world. Not a good look. But be careful and watch them when making order.
It's 9am, it's cold and they are busy, but it's not drive-thru 7:30am kind of busy. They had nothing. No donuts, no muffins, NO HOT CHOCOLATE! I should also add they had no parking, no drive-thru, definitely no manners, no care in the world that we're all standing in line, whist they are legit taking their sweet time "taking care (making coffees and a few hot sandwiches)" of the customers. It's the last time I go to this particular one on Dixwell Ave in Hamden, right next to the Edible Arrangements. Don't waste your time. They suck!
Wheelchair accessibility: The wheelchair slot was taken by a woman who seemingly had no trouble getting herself into the store.
Atmosphere: 1
Food: 1
Service: 1
Deborah K Fields
America runs on Dunkin’!! They have best coffee and the donuts are yummy.☕️🍩☕️
Atmosphere: 5
Food: 5
Service: 5
Tony Rivera
Slow is not even the word, they have an attitude. I have stopped in 2x in the last month and won't be visiting every again. 2 years ago they were the best dunkin now they are awful. They never have donuts anymore, last time i visited their answer was "it's Saturday".....
Atmosphere: 1
Food: 1
Service: 1
Taylor
This dunkin is always incredibly slow. Additionally, orders are frequently wrong. Today, I got a simple bacon egg and cheese on a bagel; somehow I ended up with it on a MUSHY english muffin. Furthermore, when I went there recently with a friend, our drinks took over 10 minutes to make, and it was not even busy, nor difficult drinks.
Always missing items.
Atmosphere: 1
Food: 1
Service: 1
November 1st and there is NO BAGELS ONLY ENGLISH MUFFINs & croissants! NO BACON COFFEE HAD COFFEE GRINDS IN MY CUP. Don’t waste your time or money. Oh and please get a MANAGER who has customer service skills. If she doesn’t want to work there then she should leave. Every morning she’s miserable with a face, you bring anything to her attention and she’s super dry and doesn’t care to resolve the issue. DO BETTER DUNKIN
Atmosphere: 1
Food: 1
Service: 1
Every single time I come to this Dunkin I have always felt welcomed, not only that this particular time I came in from a different Dunkin down the street from dixwell where they didn't want to remake my drink even after I just kindly asked him if they can just change it because it wasn't done correctly, I brought this drink to this Dunkin and also ordered some food because they were all out in the other dunkin' donuts and they kindly ended up even changing my drink because I didn't want to throw it out and just wanted them to add whatever needed to be added. The girls are very polite the place is always inviting and decorated very cute which is why I will continue to come here instead of the other ones no matter how far it is from my home. The girls always do such a great job to be accommodating and I appreciate their service very much
Atmosphere: 5
Food: 5
Service: 5
I will never come here again. Unfriendly workers. Never said thank you. Screwed up my order and never apologized. I asked if they offered a senior discount. Server said no and the person making food said they need all the money they can get. HORRIBLE SERVICE. VERY RUDE. UGH.
Food: 1
Service: 1
Literal criminals. Placed on order on the Dunkin app, they could not fulfill the order. Ask for a refund, they refunded the dollar amount to a gift card but kept the change. I guess the change was too hard to type into the gift card refund amount.
Service: 1
Ordered 25 minutes ago in the mobile app food is still not ready worst Dunkin ever
Atmosphere: 1
Food: 1
Service: 1
The mens bathroom was so gross. Not the result of one person making a mess, this is the result of at least a month of not cleaning it
Atmosphere: 1
Food: 1
Service: 1
It's Dunkin. Always 5 stars from me.
I love Dunkin' in the morning....smells like.....victory..
Someday, this coffee war's gonna end
...and Dunkin will be the victor. 😃
Atmosphere: 5
Food: 5
Service: 5
Please fire the disrespectful Hispanic young lady manager. She has no customer service training. You never go back and forth with a customer if they are telling you what they had the day before exact time a little before 5pm. I thought she was gonna spit in it. She tells me they don't sell a certain flavor anymore which is cool. But all I said is wow I just had that flavor from here yesterday and the cashier gave it to me free due how disgusting the coffee was I just picked up from down street at the other one and I didn't have time to turn around. But she argued me up and down in front of customers telling me I didn't have it yesterday. Her customer service sucks. Very unprofessional. Please fire her. She is a liability and she can do that to the wrong person in this crazy world. Not a good look. But be careful and watch them when making order.
Atmosphere: 1
Food: 1
Service: 1
It’s way to cold it’s 40
Degrees
Food: 2
Restaurantji Recommends
take 35 min for 3 coffee
Atmosphere: 1
Food: 1
Service: 1
It's 9am, it's cold and they are busy, but it's not drive-thru 7:30am kind of busy. They had nothing. No donuts, no muffins, NO HOT CHOCOLATE! I should also add they had no parking, no drive-thru, definitely no manners, no care in the world that we're all standing in line, whist they are legit taking their sweet time "taking care (making coffees and a few hot sandwiches)" of the customers. It's the last time I go to this particular one on Dixwell Ave in Hamden, right next to the Edible Arrangements. Don't waste your time. They suck!
Wheelchair accessibility: The wheelchair slot was taken by a woman who seemingly had no trouble getting herself into the store.
Atmosphere: 1
Food: 1
Service: 1
America runs on Dunkin’!! They have best coffee and the donuts are yummy.☕️🍩☕️
Atmosphere: 5
Food: 5
Service: 5
Slow is not even the word, they have an attitude. I have stopped in 2x in the last month and won't be visiting every again. 2 years ago they were the best dunkin now they are awful. They never have donuts anymore, last time i visited their answer was "it's Saturday".....
Atmosphere: 1
Food: 1
Service: 1
This dunkin is always incredibly slow. Additionally, orders are frequently wrong. Today, I got a simple bacon egg and cheese on a bagel; somehow I ended up with it on a MUSHY english muffin. Furthermore, when I went there recently with a friend, our drinks took over 10 minutes to make, and it was not even busy, nor difficult drinks.
Atmosphere: 2
Food: 1
Service: 1
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