Dunkin'
1399 Dixwell Ave, Hamden
(203) 230-8223
Recent Reviews
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Waited in drive thru 12:50 pm for over 5 minutes and no one was working horrible service not even an acknowledgement or sign from Dunkin worker . I left to go to another one and everyone behind me followed.
Service: 1
Don't go here after 3pm. The evening shift are incompetent. They will mess up your order every time. Horrible horrible service
Worst DD ever
Atmosphere: 1
Food: 1
Service: 1
Ordered in the app at 10:09am at 10:50 food still not ready, only 3 sandwiches not rocket science
Was told by a very rude employee I should have stayed home and cooked. Still have not received the food
Atmosphere: 1
Food: 1
Service: 1
Horrible location. 35 min wait in the drive through today.. garbage all over the lot... dont know whats going on inside nobody seems to know the menu or they are "out of stock"..
Atmosphere: 1
Food: 2
Service: 1
Too slow
Be prepared to W A I T. Drive through service is ridiculously long wait times with nobody in the parking lot. No sure what is going on inside but its coffee and donuts people!! 25 min at 3pm on a weekday to get through the drive through. Again... be prepared to WAIT.. I am sure the hiring pool in this area isn't the greatest either as I never see the same staff or managers. Is what it is.
Atmosphere: 1
Food: 3
Service: 1
Disgusting. Both the employees and the establishment. Cheese wasn't even melted on the breakfast sandwichs. Food was nasty compared to other Dunkin locations. Beyond the food, they would rather keep the bathroom locked for paying customers then actually clean it. Establishments like this need to start taking a little pride and who they hire, instead of just hiring any schmuck who will take the job off the street. Every person there's attitude was horrible. It's summary: It's not my fault you work at Dunkin Donuts and can't stand it, it's called 'work' and not 'fun', for a reason. You don't take it out on the customers cause your "unfulfilled". Will NEVER return to this establishment.
Atmosphere: 1
Food: 1
Service: 1
Bad service .employees always on the phone. Talking each other. Screwed the order.slow service. Bad management
I went here two weeks ago .
Never again I have been going back and forth with the 1800 number due to them over charging me .
Can’t get in contact with anyone tried to handle it in store and still no luck horrible service and they over charge with out giving you what your ordered.
Gotta do better Dunkin .
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I come here often and I usually don’t get food because it’s never made right. They’re usually really nice, but I notice that they’re always lost in a conversation with eachother and they’re not paying attention. They’ve almost given me other customers drinks or a donut I never paid for.
Parking: It’s a tight space but there’s at least 10 parking spots
Atmosphere: 4
Food: 2
Service: 4
Rude staff no greeting walked away when spoken too and likes to argue when they mess up
Atmosphere: 1
Food: 1
Service: 1
Forgot items, made coffee wrong multiple times and than asked to come around. Worst Dunkin. Service was very rude.
Atmosphere: 1
Food: 1
Service: 1
They are ready to work and happy doing it here I go every day
Atmosphere: 5
Food: 5
Service: 5
Is this Dunkin going out of business? Why they never have anything that’s advertised. I have to travel to a further Dunkin just to get what is advertised. There’s never any refresher, no wraps, no nothing. This is ridiculous.
Atmosphere: 1
Food: 1
Service: 1
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