The worst customer service you can experience. I went there yesterday, and I was the only one at the store at the time. A worker was counting the money at the front register, and at least two other workers can be seen in the back. I waited for about 7 minutes, and he finished counting the money, and I thought he was going to take my order. Unfortunately, he did not. He started counting the money again. By the way, no greeting when you walking or when you stand in line at this place. Basically, your presence as a customer doesn't count. So, while he was counting the money again, two other people came in, and again neither him nor the other employees care about the customers waiting at the line. So, I realized that I was at the wrong and worst DD location, and I just left to another DD location on Foxon BLVD. The least that need to be done is a retraining so the staff can learn how to treat customers as human being and acknowledge their business.
Atmosphere: 1
Food: 1
Service: 1
Deborah Dipietro
Best coffee around. Friendly employees at the drive thru. Much nicer now that there's no more people sleeping at the tables.
Atmosphere: 5
Food: 5
Service: 5
JIM A.
Very noisy and very expensive 😕
Atmosphere: 2
Food: 3
Service: 3
Pedro Ng
I ordered a pistachio late she gave me a regular coffee , I told her that I ordered a pistachio late and she responded that I never said that, she make me the pistachio late but she over sweet it. Very disappointed I will never go back to that place again
Atmosphere: 1
Service: 1
Julia Ferraro
The gentleman working the drive thru this morning was so pleasant and kind. I appreciate him being so lovely!
Service: 5
Candace L Carey
This is the first time in a long time staff was nice and friendly and did a great job
Atmosphere: 5
Food: 5
Service: 5
pam bess
Good location
Atmosphere: 4
Food: 5
Service: 3
Jo Sa
Not good treatment from customer service, like they are not happy to work, at least the brunette who charged me doesn't care if you arrive lol
Atmosphere: 3
Service: 1
Avontay Yarbrough
Bad service.. coffee tasted burnt and hot chocolate tasted like hot water.. I ordered food, they repeated it back to me, then when I got to the window and paid, handed me the drinks I asked for the food and they said they didn’t charge me for it with an attitude… will not be returning..
Atmosphere: 1
Food: 1
Service: 1
Kayla Vaughn
They never have anything and there employee attitude sucks
Great customer service, my xl coffee is always on point!! Thank you
Atmosphere: 5
Food: 5
Service: 5
Breon Jamison
Usually I don't have too much of an issue with this place but on August 1st of 2024 I was hungry so I headed over to dunkin and wanted to get a sandwich but they were out of everything but to be honest I think she just didn't feel like working, so to make my trip not a waste of time I wanted to order a drink but the women working had the drive-thru headset on and an ear bud in the other talking on the phone so she couldn't hear me so I left. Her attitude was also terrible I don't recommend anyone actually going there.
Atmosphere: 2
Food: 4
Service: 1
Manny Ruiz
There is a woman who always attends in a very bad way. She is rude and arrogant with a terrible attitude. She is regularly working in the afternoons. They should fire her because she is too rude.
Service: 1
alvin ebron
I am not a big coffee drinker, but I sometimes want a cup in the morning on my way to work, so I stop at this dunking and order A small French vanilla lite and sweet to go went I get to work and go to drink my coffee it turns out to be a small black coffee no sugar or cream it will be a long time before I go back there.
Atmosphere: 4
Food: 4
Service: 4
Adam Jørring
The drive-through is very slow! They take 10 min or more per customer. You end spending 30-45 minutes just sitting and waiting. Do not come to this location.
The worst customer service you can experience. I went there yesterday, and I was the only one at the store at the time. A worker was counting the money at the front register, and at least two other workers can be seen in the back. I waited for about 7 minutes, and he finished counting the money, and I thought he was going to take my order. Unfortunately, he did not. He started counting the money again. By the way, no greeting when you walking or when you stand in line at this place. Basically, your presence as a customer doesn't count. So, while he was counting the money again, two other people came in, and again neither him nor the other employees care about the customers waiting at the line. So, I realized that I was at the wrong and worst DD location, and I just left to another DD location on Foxon BLVD. The least that need to be done is a retraining so the staff can learn how to treat customers as human being and acknowledge their business.
Atmosphere: 1
Food: 1
Service: 1
Best coffee around. Friendly employees at the drive thru. Much nicer now that there's no more people sleeping at the tables.
Atmosphere: 5
Food: 5
Service: 5
Very noisy and very expensive 😕
Atmosphere: 2
Food: 3
Service: 3
I ordered a pistachio late she gave me a regular coffee , I told her that I ordered a pistachio late and she responded that I never said that, she make me the pistachio late but she over sweet it. Very disappointed I will never go back to that place again
Atmosphere: 1
Service: 1
The gentleman working the drive thru this morning was so pleasant and kind. I appreciate him being so lovely!
Service: 5
This is the first time in a long time staff was nice and friendly and did a great job
Atmosphere: 5
Food: 5
Service: 5
Good location
Atmosphere: 4
Food: 5
Service: 3
Not good treatment from customer service, like they are not happy to work, at least the brunette who charged me doesn't care if you arrive lol
Atmosphere: 3
Service: 1
Bad service.. coffee tasted burnt and hot chocolate tasted like hot water.. I ordered food, they repeated it back to me, then when I got to the window and paid, handed me the drinks I asked for the food and they said they didn’t charge me for it with an attitude… will not be returning..
Atmosphere: 1
Food: 1
Service: 1
They never have anything and there employee attitude sucks
Restaurantji Recommends
Great customer service, my xl coffee is always on point!! Thank you
Atmosphere: 5
Food: 5
Service: 5
Usually I don't have too much of an issue with this place but on August 1st of 2024 I was hungry so I headed over to dunkin and wanted to get a sandwich but they were out of everything but to be honest I think she just didn't feel like working, so to make my trip not a waste of time I wanted to order a drink but the women working had the drive-thru headset on and an ear bud in the other talking on the phone so she couldn't hear me so I left. Her attitude was also terrible I don't recommend anyone actually going there.
Atmosphere: 2
Food: 4
Service: 1
There is a woman who always attends in a very bad way. She is rude and arrogant with a terrible attitude. She is regularly working in the afternoons. They should fire her because she is too rude.
Service: 1
I am not a big coffee drinker, but I sometimes want a cup in the morning on my way to work, so I stop at this dunking and order A small French vanilla lite and sweet to go went I get to work and go to drink my coffee it turns out to be a small black coffee no sugar or cream it will be a long time before I go back there.
Atmosphere: 4
Food: 4
Service: 4
The drive-through is very slow! They take 10 min or more per customer. You end spending 30-45 minutes just sitting and waiting. Do not come to this location.
Atmosphere: 1
Food: 1
Service: 1
Loading...