Jersey Mike's Subs

not sure why the score is so low .. they make my sandwich good every time .. steak n cheese is always fire … I had the chicken bacon ranch and I didn’t like it but I like everything else.. they could wipe down the tables a little more as there is always grease spots on them

Atmosphere: 5

Food: 5

Service: 5

Jersey Mike’s in Hamden is my go-to spot for a great sub! The food is always fresh and flavorful, but what really sets this location apart is how seriously they take gluten-free orders. They wash their hands, change gloves, use a separate knife, and even wipe down the prep station—all to make sure it’s safe. As someone with celiac, that level of care means everything. Highly recommend for anyone looking for a tasty and safe gluten-free meal!

Atmosphere: 5

Food: 5

Service: 5

So this isn't the 1st time I've had Jersey Mikes
The Wallingford and Milford locations were Great so today we decided to try the Hamden location on Dixwell Ave. The sandwich maker .made my wrap and my husband sub....sloppy mayo all over her gloves
The oil and vinegar she applied there was more on the counter than the sandwich...blah! I ate part of my wrap wasn't good 😕 my husband 😒 staring at the Hot mess not sure if hes going to eat it or not
Lesson learned stick to your location you are aware of ...
No Thank you Hamden location
Sigh!!!!!

Atmosphere: 2

Placed a order from uber eats, me and my gf decided to run errands knowing the food would take some time to finish. So after 30 minutes of placing the order we decide to goto the store. Said I have a order for pick up and the woman said I’d have to wait. The woman making the sandwiches looked like she could give a damn and was going as slow as she wanted to with no urgency and didn’t care bout the few people waiting there I looked down at the order receipts and seen our order was relatively close to the back end of orders which didn’t make sense to me. So after another 15 mins I go back to the car and then my gf decided to go back in and she also waited about 10 minutes and then said she’s just going to cancel the order for how ridiculous of a wait it was. So after another 5 mins finally got the sandwiches in which we still decided to cancel/ get full refund from uber eats. She also said that the woman still decided to put up the sandwich when she already told her the sandwich and she had to tell her that that’s hers. Not sure if it was intentional but that crew there aren’t great with customer service or have good attitudes.

Atmosphere: 1

Food: 3

Service: 1

Please tell your employees to take off their work apron when cleaning and using bathroom. I was grossed out and then the employee wanted to make my sandwich. Absolutely not. All the nasty germs from bathroom toilet and then you wanna serve. Health department needs a call!!!

Service: 1

Always a great place to grab a sandwich. Staff is very helpful and the food is always fresh and delicious!

Atmosphere: 4

Food: 5

Service: 5

I'm giving the store one star strictly because they messed up My order by not following clear instructions that I gave. I called and spoke with the manager Francine who absolutely did not have more than one resolution, other than bringing the sandwich back to the store, which I was unable to do so because of my busy schedule and was already back home. She said she will talk with the employee, but a refund or making another sandwich will NOT be an option. On top of that she was talking over me and did not allow me to finish explaining, the situation which is extremely rude. Very poor Management on her part.

If you ONLY want Swiss cheese, old watery lettuce, old grossly soft tomato, pickles, and peppers with a ton of mayo on your sub with bread that is so stale that you can barely bite into it, then this is your place. Our subs were runny for some reason. I’m assuming it’s from the old lettuce that was extremely watery. Just save your time and money and go to subway.

Atmosphere: 2

Food: 1

Service: 2

The manager makes the best sandwiches, hands down ??

My review has nothing to do with the employees. But I said the lettuce is yellow, so he changed it but the lettuce he took out was the same thing. But he still put it on. It's what he was supplied with! And the price is outrageous! I got a foot long and a half of tuna and paid 30.00!!! Never going back again!

Atmosphere: 3

Food: 1

Service: 4

Tatianna is so polite and kind. She definitely made my experience at Jersey Mike's very welcoming!

Atmosphere: 5

Food: 5

Service: 5

I just want to give a big shoutout to Eli, Francene & Matt. Thank you so much for your customer service and overall kindness. My subs were perfect and i have definitely been to many Jersey mikes around CT. You guys are doing a great job at this location!!!

Atmosphere: 5

Food: 5

Service: 5

Great atmosphere. Everyone that works there is very friendly. They said I'm one of the best customers I don't know. I enjoy a good turkeys rap.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Turkey and Provolone, Mike's Chicken Philly, California Chicken Cheese Steak, Chips

Terrible service

Atmosphere: 3

Food: 1

Service: 1

First and last time going there just left there after spending 50 plus dollars and paid extra for bacon on my sandwiches and got home for no bacon on them and my cold sandwiches were all wrong also next time I'll take that little extra drive to branford never had a bad experience with them very disappointed ?

Atmosphere: 4

Service: 4