We literally got up and left there was a smell in this place as if something was dead and we couldn’t bare it. Ordered drinks and didn’t even take one sip. It was bad.
Atmosphere: 1
Service: 1
Ithquentbvare
I have been enjoying the food here for quite some time, between delivery and in person dining. Every meal has been amazing, every in person visit was fun. Until tonight.
We came in without a reservation and asked for hibachi. We were not initially informed of any wait, just that a little party was coming that would sit at the other open chairs, and were seated. After we ordered drinks we were told that suddenly the hibachi area will take an HOUR for us to get food. While annoying, we moved tables because we were hungry and had our five year old with us. She was quite bummed as she wanted to see the show. A waitress tried to comfort our daughter by saying she can watch another table’s dinner, or the tv.
Immediately our drinks were wrong. But the real kicker was when two other groups came in and were seated at hibachi. By this time we have ordered our dinner, figuring we would enjoy the food at least. After speaking with the closest thing to a manager, apparently she had left and hadn’t told any of her staff, I am offered a free appetizer as compensation. I ask to be left alone and we will figure things out, I just wanted to enjoy my meal.
Kumo couldn’t even get that right as a waitress came around to try and bribe my daughter with ice cream as a consolation prize along with watching the other family’s dinner. There was no question whether she had an allergy or was allowed. That only came to an end when I snapped at the waitress to let us eat and we will be going elsewhere for our dessert. Let alone that the atmosphere had very much changed and it felt like we were being rushed out.
We paid, we tipped as their service is not an a reflection of the managers to figure out a schedule.
If we were told there was an hour wait when we first showed up, yes we would have left, but we would have been returning customers. Sakura down the street probably isn’t as big of a disappointment. What a shame.
Atmosphere: 4
Food: 3
Service: 1
Michael Masto
I order from here all the time. Before I say this, I have a restaurant so I really don’t like to write Bad reviews. I got Spoiled steak from here twice which I looked over. But the last time I got it was last week again spoiled to the point where I almost was sick. I tried one more time because I love the food when it’s fresh. When I ordered, I let the girl know over the phone. She didn’t even acknowledge it. No apology just wanted my order, I said just please make sure that cooks know that I was complaining about the spoiled steak that I almost got sick. When I came into the place, she was in a rush because they were busy which I understand was so rude. Didn’t say hello or nothing who are you here for, which I understand no problem at all but when I got my food, I just mentioned to her about the last Few times it being spoiled. No apology no nothing. When I got home, the steak was actually amazing. Chicken was amazing, but all of the vegetables were so sour. It was completely uneditable. When this place has fresh food, it’s one of the best of me hibachi places around. But they are so inconsistent with keeping food fresh. PS usually the family members are always so nice when I come in, but this girl with a long eyelashes was completely rude and unapologetic.
Atmosphere: 4
Food: 1
Service: 1
Boogie Chillun
Kumo is the go to for take out sushi rolls. Yum!! Their special rolls are always half price!!!
Atmosphere: 4
Food: 4
Service: 4
John Saavedra
We have been here a number of times and I believe they have improved a lot based on our last visit. The hibachi was so good especially the seafood combos with scallops and salmon. Should have ordered filet mignon instead of the regular steak as some cuts were gooey hard. The pork katsu was the best my kids have tasted according to them. Crispy fresh on the outside and soft and juicy inside. The fried ice cream too was the best!
Atmosphere: 5
Food: 5
Service: 5
Jasmine Lyle
The food was okay. Our cook was nice. The stove was clean when I arrived which is a plus. To be honest I've been to better hibachi places.
Atmosphere: 3
Food: 3
Service: 3
Anthony Johnson
Cool spot but the food was bland & flavorless
Atmosphere: 4
Food: 3
Service: 5
Oh Angelina
So much fun 🤩 Food was so delicious!🤤
Atmosphere: 5
Food: 5
Service: 5
Elizabeth Rose
I order miso soup, a dynamite roll, mango madness and dumplings last night.
Unsure exactly which roll it came from (my chopsticks were going back and forth between the two, seeing what I liked) - ((the rice paper in the mango madness turned into a gelatinous muck by the time it reached me but was willing to proceed with the meal no prob)) until I pulled a small piece of GLASS from my mouth when I felt something sharp on my lip.
I immediately called the restaurant and the manager dismissed my claim saying his cook wouldn’t believe him.
Uber eats also dismissed my request for a refund - saying it didn’t meet standards for a refund. I spend $33 on the food and $18 for taxes/fees/tip. It wasn’t a financial thing but more of a lack of principles, quality and safety for the consumers.
10/10 do not recommend! Save yourself the health hazard!
Always delicious, wonderful owners and quick service.
Tappi Perez
The food is delicious!!! Vegan friendly, I ate a lot.🤣💜
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roll, Edamame, Seaweed Salad
Hannah Callahan
Tony is AMAZING!! We had the best experience with him during our hibachi dinner tonight - he is an amazing chef and was so engaging. Can’t recommend him enough!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Side Fried Rice
Raj Kashyap
Its good food
Atmosphere: 4
Food: 4
Service: 4
Mossimo Clemente
The food here is salty almost to the point where it’s basically inedible. My family waited almost 25 minutes for our food (which had obviously just been sitting around since it was cold), and the wait staff, while not bad, just seemed over it. The was one person there though, I think her name was like Amanda, and she seemed like she cared.
We literally got up and left there was a smell in this place as if something was dead and we couldn’t bare it. Ordered drinks and didn’t even take one sip. It was bad.
Atmosphere: 1
Service: 1
I have been enjoying the food here for quite some time, between delivery and in person dining. Every meal has been amazing, every in person visit was fun. Until tonight.
We came in without a reservation and asked for hibachi. We were not initially informed of any wait, just that a little party was coming that would sit at the other open chairs, and were seated. After we ordered drinks we were told that suddenly the hibachi area will take an HOUR for us to get food. While annoying, we moved tables because we were hungry and had our five year old with us. She was quite bummed as she wanted to see the show. A waitress tried to comfort our daughter by saying she can watch another table’s dinner, or the tv.
Immediately our drinks were wrong. But the real kicker was when two other groups came in and were seated at hibachi. By this time we have ordered our dinner, figuring we would enjoy the food at least. After speaking with the closest thing to a manager, apparently she had left and hadn’t told any of her staff, I am offered a free appetizer as compensation. I ask to be left alone and we will figure things out, I just wanted to enjoy my meal.
Kumo couldn’t even get that right as a waitress came around to try and bribe my daughter with ice cream as a consolation prize along with watching the other family’s dinner. There was no question whether she had an allergy or was allowed. That only came to an end when I snapped at the waitress to let us eat and we will be going elsewhere for our dessert. Let alone that the atmosphere had very much changed and it felt like we were being rushed out.
We paid, we tipped as their service is not an a reflection of the managers to figure out a schedule.
If we were told there was an hour wait when we first showed up, yes we would have left, but we would have been returning customers. Sakura down the street probably isn’t as big of a disappointment. What a shame.
Atmosphere: 4
Food: 3
Service: 1
I order from here all the time. Before I say this, I have a restaurant so I really don’t like to write Bad reviews. I got Spoiled steak from here twice which I looked over. But the last time I got it was last week again spoiled to the point where I almost was sick. I tried one more time because I love the food when it’s fresh. When I ordered, I let the girl know over the phone. She didn’t even acknowledge it. No apology just wanted my order, I said just please make sure that cooks know that I was complaining about the spoiled steak that I almost got sick. When I came into the place, she was in a rush because they were busy which I understand was so rude. Didn’t say hello or nothing who are you here for, which I understand no problem at all but when I got my food, I just mentioned to her about the last Few times it being spoiled. No apology no nothing. When I got home, the steak was actually amazing. Chicken was amazing, but all of the vegetables were so sour. It was completely uneditable. When this place has fresh food, it’s one of the best of me hibachi places around. But they are so inconsistent with keeping food fresh. PS usually the family members are always so nice when I come in, but this girl with a long eyelashes was completely rude and unapologetic.
Atmosphere: 4
Food: 1
Service: 1
Kumo is the go to for take out sushi rolls. Yum!!
Their special rolls are always half price!!!
Atmosphere: 4
Food: 4
Service: 4
We have been here a number of times and I believe they have improved a lot based on our last visit. The hibachi was so good especially the seafood combos with scallops and salmon. Should have ordered filet mignon instead of the regular steak as some cuts were gooey hard. The pork katsu was the best my kids have tasted according to them. Crispy fresh on the outside and soft and juicy inside. The fried ice cream too was the best!
Atmosphere: 5
Food: 5
Service: 5
The food was okay. Our cook was nice. The stove was clean when I arrived which is a plus. To be honest I've been to better hibachi places.
Atmosphere: 3
Food: 3
Service: 3
Cool spot but the food was bland & flavorless
Atmosphere: 4
Food: 3
Service: 5
So much fun 🤩 Food was so delicious!🤤
Atmosphere: 5
Food: 5
Service: 5
I order miso soup, a dynamite roll, mango madness and dumplings last night.
Unsure exactly which roll it came from (my chopsticks were going back and forth between the two, seeing what I liked) - ((the rice paper in the mango madness turned into a gelatinous muck by the time it reached me but was willing to proceed with the meal no prob)) until I pulled a small piece of GLASS from my mouth when I felt something sharp on my lip.
I immediately called the restaurant and the manager dismissed my claim saying his cook wouldn’t believe him.
Uber eats also dismissed my request for a refund - saying it didn’t meet standards for a refund. I spend $33 on the food and $18 for taxes/fees/tip. It wasn’t a financial thing but more of a lack of principles, quality and safety for the consumers.
10/10 do not recommend!
Save yourself the health hazard!
Recommended dishes: Roll, Special Rolls
Nice staff! Very good food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salmon Skin \u0026 Cucumber Roll, Shrimp Tempura
Restaurantji Recommends
Always delicious, wonderful owners and quick service.
The food is delicious!!! Vegan friendly, I ate a lot.🤣💜
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roll, Edamame, Seaweed Salad
Tony is AMAZING!! We had the best experience with him during our hibachi dinner tonight - he is an amazing chef and was so engaging. Can’t recommend him enough!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Side Fried Rice
Its good food
Atmosphere: 4
Food: 4
Service: 4
The food here is salty almost to the point where it’s basically inedible. My family waited almost 25 minutes for our food (which had obviously just been sitting around since it was cold), and the wait staff, while not bad, just seemed over it. The was one person there though, I think her name was like Amanda, and she seemed like she cared.
Atmosphere: 1
Food: 1
Service: 2
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