McDonald's
2320 Dixwell Ave, Hamden
(203) 230-8116
Recent Reviews
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This used to be (but isn't anymore) a really nice place to spend time with kids and have a fun lunch or breakfast. Now it's awful! I don't recommend it. They don't turn on the heat so people just buy things and leave. The kids can't always use the play area because it's freezing cold there. They do this so the kids don't spend too much time there either. This place is truly horrible in winter. I don't recommend it.
Atmosphere: 1
Food: 2
Service: 1
I had a very frustrating experience at this McDonald’s. I placed a curbside pickup order for just a coffee and waited nearly 20 minutes in my car. No one ever came out, so I had to go inside. Once inside, I still had to wait again, and when I asked about it, I was simply told they were “just busy.” I understand that things can get hectic, but it shouldn’t take this long for something as simple as a coffee. Definitely disappointing service.
Atmosphere: 1
Food: 5
Service: 1
I recently visited this location and was assisted by an associate named Barbie, who was quite rude. Despite my attempt to cancel an incorrectly placed mobile order, she repeatedly told me to leave her lane and move forward, even though the car in front of me had already moved. She was so rude when I tried placing my order I ended up just leaving. Her unprofessional behavior was shocking, as I am a frequent customer and have never experienced such treatment. I hope this feedback is taken seriously. She needs to be retrained on how to kindly speak to people- from the looks of the associates around her- she seems just as rude to them. She does not take her job seriously and it’s sad- poor example of a worker- McDonald’s please do better- she needs to really be retrained.
Service: 1
The food is going down hill. Its not hot and I know it's fast food but I hate to feel rushed especially when I ordered ahead 😫 but I do love a mc d diet coke
Atmosphere: 3
Food: 3
Service: 3
I ordered 2 filet o fish sandwiches with no cheese and instead I received them WITH cheese and NO tartar sauce. The person that took my order kept on asking me to wait a minute (3 different times) in between me placing the order. Super annoying.
Atmosphere: 1
Food: 1
Service: 1
The soda has been flat for days #bring back bubbles
Atmosphere: 5
Food: 3
Service: 5
Order thru drive thru
Atmosphere: 4
Food: 3
Service: 4
Everything is good here. Good service.
Atmosphere: 5
Food: 5
Service: 5
Convenient to reach from Wilbur Cross Parkway. But ran out of large soda cups??
Atmosphere: 4
Food: 5
Service: 4
Food was fresh and hot, service was quick. Just had a few glitches working the kiosk to order my meal.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
For the foot traffic here, I'm very impressed with the efforts of all of the personnel! It is not easy to keep this place clean. It is not easy to manage all of the traffic. Just in my two hours here. (Kids play area) I witnessed three families of 8 people each. Thats crazy. Anyway, my son had a good time at the play area.
Atmosphere: 2
Food: 5
Service: 5
Just would not starve me at all
Atmosphere: 1
Food: 1
Service: 1
Let's see what it looks like when the construction is done
Atmosphere: 3
Food: 3
Service: 3
Best fries
Atmosphere: 5
Food: 5
Service: 5
I love this store. Yet I avoid to stop by between 1pm to 3pm, because high school kids are hanging out in this stores during that time. During 1pm to 3pm store is pretty messy and cloudy. Otherwise, Breakfast is awesome, crews are two thumbs up!!
Atmosphere: 4
Food: 5
Service: 5
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