McDonald's

2320 Dixwell Ave, Hamden
(203) 230-8116

Recent Reviews

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Alex Jain

For the foot traffic here, I'm very impressed with the efforts of all of the personnel! It is not easy to keep this place clean. It is not easy to manage all of the traffic. Just in my two hours here. (Kids play area) I witnessed three families of 8 people each. Thats crazy. Anyway, my son had a good time at the play area.

Atmosphere: 2

Food: 5

Service: 5

Dean Clarke

Just would not starve me at all

Atmosphere: 1

Food: 1

Service: 1

C G

Let's see what it looks like when the construction is done

Atmosphere: 3

Food: 3

Service: 3

allen nouel

Best fries

Atmosphere: 5

Food: 5

Service: 5

Christine Youn

I love this store. Yet I avoid to stop by between 1pm to 3pm, because high school kids are hanging out in this stores during that time. During 1pm to 3pm store is pretty messy and cloudy. Otherwise, Breakfast is awesome, crews are two thumbs up!!

Atmosphere: 4

Food: 5

Service: 5

Ricky Williams

Final straw,this would be the third time here at this exact location that they haven’t completed and order properly. I can say that they’re not busy.the manager and team are distracted. A simple order of medium fries request fresh and hot takes 27min. First was even the wrong order and I had to wait 27min .

Atmosphere: 1

Food: 2

Service: 1

Melina Rodriguez

My usual go-to McDonald's for my lunch break from work. Made 0 indication it would be closed all day on 5/14. They refused to give me money back from an online order.

Wouldn't trust them again with my business.

E M

Was sitting at one of the tables and a cockroach came crawling out from either our food bag or under the table

Atmosphere: 1

Pow Paw

Mobile Order
Parked in spot 7, no one showed for 10 mins. I called the restaurant and no one picked up. The phone rang till it disconnected. Had to go thru the drive thru 4 times until I finally got my nuggets and fries.

If there's construction going on, disable online ordering.

Atmosphere: 1

Food: 1

Service: 1

Nataly Solis

The worst customer service I’ve ever experienced. I’ve only been here in 3 occasions within this month and all times my food was cold because of the waiting line. Even after that, they still made me park on the side to wait for my food because it “wasn’t ready.” Then I would receive it cold after 5 mins of having to wait extra. Just two days ago, I ordered the usual and I told the guy twice the order isn’t spicy, it’s just a 4C. I corrected him for the third time when I was paying again and the order still came out spicy. Only reason I didn’t ask for it to be exchanged because I waited there 15 mins and had to run to work. Today, again I was asked to wait on the side after I waited 15+ mins because the car in front of me had issues with his order. Not even a surprise. I pull up and again they ask me to pull over. I instead asked for a refund because at this point, there shouldn’t be errors or having to wait 20mins in total for a fast food place just to find out my food is cold. One older lady whose name I didn’t get, tells me to pull to the side for my refund. I told her no, I shouldn’t be coming here every time just to wait a long period of time especially in the 3 times I’ve ordered. The manager, who she claims that she is called Sofia tells me it’s my right order with an attitude. Just shows how there’s not even communication. I tell her that I asked for a refund and the reasons why. Continues to argue with me and leaves then the other lady comes back with my order after I watched her grab the bag that was just sitting there and hands it to me after I told her I wanted a refund. I was not going to have cold food again. She says I’ll be back with the refund. Sofia comes back with her attitude telling me to park on the side, I told her no and I don’t care that I had an attitude then because clearly you can’t manage being a manager. She then tells me that she’s going to get my refund and to move to the side. How is it that one person is getting my refund and the other is telling me she is going to get it? She continued arguing with me for the 10+ mins telling me I was holding up the line. I told her, the time you would have gotten my refund instead of arguing back is the time you would have saved serving others and not losing customers. I asked her for her managers name, she said it wasn’t my business. The lady then comes back with my refund and Sofia was speaking badly about me in Spanish thinking I can’t speak it. I made it well known I can understand what she is saying and to give me my refund already. Again Sofia took the time to speak badly when she could have just grabbed to refund from the other lady and given it to me. Then she yells after I drive away, “get God”. Why are you as a “manager” still continuing. Unprofessional overall. She wants to bring religion into the argument then show an example.

Atmosphere: 1

Food: 1

Service: 1

A AA

Went on a Sunday at 2pm, it was mostly empty, service was fast, tables were clean. They brought our order to the table. Feels modern with a big play place that was a hit with the kids.

Atmosphere: 5

Food: 4

Service: 5

Aditya Malik

Since when did McD's get so expensive for so little?? While you might think you want McDonald's, you'll regret it the next day. Fries are fire as always tho 😂

Atmosphere: 3

Food: 2

Service: 3

Recommended dishes: World Famous Fries

TC n CT

Very Crowded with people and cars

Atmosphere: 5

Food: 3

Service: 3

Topctlimo com

great experience

Atmosphere: 5

Food: 5

Service: 5

Jose Sanchez

They get the order wrong about 90% of the time and I have to double check the bag every single time because they always forget something.

Atmosphere: 4

Food: 3

Service: 2

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