I went to dine in and the lady Annie that took my order was very snotty, Rude , my Order number was 615201 . I’m acutely sitting here now with no appetite .
Atmosphere: 4
Food: 3
Service: 1
Marco Castillo
Basically let me in, and after they gave me the food they told me 3 times that I could not be around. Would have preferred that they don’t sell me food in the first place
Atmosphere: 1
Food: 4
Service: 1
Maxine Simon
The service and food is subpar. My egg white breakfast sandwich was made with a very thin half sliced tomato and over cooked egg white that had to be tossed into the garbage. Customer service stinks at this location.
Atmosphere: 1
Food: 2
Service: 1
Ryleigh Rivas
They forgot my sandwich, which I didn't notice until I was back at work and unable to head back to say something. I ended up paying 19$ for just a cup of soup and my drink because of this :/
Service: 1
Marcio Dossantos
Everything is so good 👍
AvatarCastillo
I love the staff and the quality of the food!
Atmosphere: 5
Food: 5
Service: 5
chris petrillo
This place is disgisting! Trash all over the floors. Gross things smeared all over the walls and furniture. Attention health inspector!
Atmosphere: 1
Aya Narunsky
A very disappointing experience, even compared with fast food chains. Service was just terrible, didn't give us everything we ordered and the portions for the same orders were completely different. The manager was rude and did nothing to help with an issue we've had. It's not our first time to a Panera Bread but definitely the worst.
Atmosphere: 1
Food: 2
Service: 1
Boris Landa
I ordered chili soup in a bread bowl and got a tiny portion of soup. There was barely any soup in there since it was mostly bread (they didn't take out almost any bread from the inside). I complained about this and mentioned I usually get much bigger portions in a different Panera, but the employees and manager were very rude and dismissive. They didn't offer me an extra portion or any compensation, and literally said I can stay away and not come back. Will do.
Service: 1
Jose Sanchez
Based on customer service. So far is the least welcoming place I've visited in a while. You walk in and they're muted.
My husband went to pick up our order and was confused as to where to pick up since there were registers in one area and a sign that says rapid pickup which is located in another. When he asked the women about the order she said something along the line of that's what the cashier's for and directed him back to the front of the store. It's one thing to redirect the customer but it's another to be snide and rude especially when there's a valid reason for confusion (rapid pickup sign). I'll personally never order from here again but just thought you should know this particular employee should be retrained to do better.
Sai Charan
Waited for 10 minutes and nobody still cares to change the honey, milk, nothing even after asking them. Too bad
Food: 3
Service: 1
Ryan M.
The bathroom is disgusting. This needs to be renovated.
Gregory Yorkshaitis
Best BBQ chicken sandwich I've ever had. Definitely recommend this restaurant.
Atmosphere: 5
Food: 5
Service: 5
Kat De
Consistent good quality with pickup orders, good prices, missing items occasionally so check your bag before leaving
I went to dine in and the lady Annie that took my order was very snotty, Rude , my Order number was 615201 . I’m acutely sitting here now with no appetite .
Atmosphere: 4
Food: 3
Service: 1
Basically let me in, and after they gave me the food they told me 3 times that I could not be around. Would have preferred that they don’t sell me food in the first place
Atmosphere: 1
Food: 4
Service: 1
The service and food is subpar. My egg white breakfast sandwich was made with a very thin half sliced tomato and over cooked egg white that had to be tossed into the garbage. Customer service stinks at this location.
Atmosphere: 1
Food: 2
Service: 1
They forgot my sandwich, which I didn't notice until I was back at work and unable to head back to say something. I ended up paying 19$ for just a cup of soup and my drink because of this :/
Service: 1
Everything is so good 👍
I love the staff and the quality of the food!
Atmosphere: 5
Food: 5
Service: 5
This place is disgisting! Trash all over the floors. Gross things smeared all over the walls and furniture. Attention health inspector!
Atmosphere: 1
A very disappointing experience, even compared with fast food chains. Service was just terrible, didn't give us everything we ordered and the portions for the same orders were completely different. The manager was rude and did nothing to help with an issue we've had. It's not our first time to a Panera Bread but definitely the worst.
Atmosphere: 1
Food: 2
Service: 1
I ordered chili soup in a bread bowl and got a tiny portion of soup. There was barely any soup in there since it was mostly bread (they didn't take out almost any bread from the inside). I complained about this and mentioned I usually get much bigger portions in a different Panera, but the employees and manager were very rude and dismissive. They didn't offer me an extra portion or any compensation, and literally said I can stay away and not come back. Will do.
Service: 1
Based on customer service. So far is the least welcoming place I've visited in a while. You walk in and they're muted.
Atmosphere: 2
Food: 4
Service: 1
Restaurantji Recommends
My husband went to pick up our order and was confused as to where to pick up since there were registers in one area and a sign that says rapid pickup which is located in another. When he asked the women about the order she said something along the line of that's what the cashier's for and directed him back to the front of the store. It's one thing to redirect the customer but it's another to be snide and rude especially when there's a valid reason for confusion (rapid pickup sign). I'll personally never order from here again but just thought you should know this particular employee should be retrained to do better.
Waited for 10 minutes and nobody still cares to change the honey, milk, nothing even after asking them. Too bad
Food: 3
Service: 1
The bathroom is disgusting. This needs to be renovated.
Best BBQ chicken sandwich I've ever had. Definitely recommend this restaurant.
Atmosphere: 5
Food: 5
Service: 5
Consistent good quality with pickup orders, good prices, missing items occasionally so check your bag before leaving
Loading...