Wood-n-Tap - Hamden
2100 Dixwell Ave, Hamden
(203) 248-9663
Recent Reviews
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Wood n tap is a local favorite when they have the special seasonal menu there are so many good options to choose from
Kid-friendliness: They have kids menu with an activity to do while you wait
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Burger and Fries, Chicken Nachos
A great dinner with my daughter having girl chat & laughter despite the rainy day. Great atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hickory Burger
Forgot all about it already.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Calamari
Terrible Experience the first time visiting I won't be returning...
Atmosphere: 1
Food: 1
Service: 1
Staff is so nice. Nice and clean place. Good food. Nice and cozy place to eat.
Atmosphere: 5
Food: 5
Service: 5
Don't eat outside. Went with my son. Nice day so we opt to eat on the patio. Couple of people were out there already. After 10 mins of waiting I went inside to see about getting drinks. Hostess got a waitress. Ordered drinks. Another 15 mins we got them. While waiting to take our order I noticed how dirty some of the tables were. Just filled with food, bees, and wildlife. Wind was blowing napkins and trash off of tables. After finally ordering it took another 20 mins. Like wow. It was only lunch. Meanwhile they never came to clean the food/trash off of the other tables. Food came we ate. I had to go find the waitress for the check. Mention about the trash all over the tables. Was told they were busy inside in a condescending way lol.
But yet all the tables inside was really clean and place was tidy. Waitresses was hanging around. Guess the outside is just that. My advice don't bother eating outside or there in general. I won't be. I can't post the pictures I took. Seeing is believing. Such a shame and not a good look. Should have just took the ride to Wallingford instead.
Atmosphere: 1
Food: 3
Service: 1
My husband and I stopped here for dinner about a month ago and when we walked in, there were no employees in sight. We stood at the host stand for 6 minutes before being greeted by the hostess. She sat us and we immediately noticed that every table was unbussed. To say it was a mess is an understatement. Food, wrappers and silverware were everywhere (including all over the floor). We sat there for about 11 minutes before our waiter came by, only to tell us he would be with us soon. There was only one other table of people in the entire restaurant at the time. He gave them their check and then disappeared into the kitchen. As we sat there waiting, we could here a ton of talking and laughing coming from the back of house. It seemed as though everyone working was just hanging out back there, having fun while we were out in the dining room being ignored. Another 10 minutes went by before we decided to leave. We knew it wouldn't be worth the money to stay a moment longer. We are restaurant employees ourselves (FOH manager & BOH pizziolo) and have a lot of patience but this was over the top. As we walked out, my husband grabbed some business cards so he could email management to let them know about our experience. We hope to own a restaurant someday and we would want to know if customers have a bad experience so we can rectify it by analyzing where we went wrong and by providing additional training to our staff. We never heard back from them, unfortunately.
The experience has to be TERRIBLE for me to give one stars across the board. I would give zero if given the opportunity in this situation. It's unfortunate because I used to love this restaurant. There has been a steep decline here in recent years.
Atmosphere: 1
Food: 1
Service: 1
Never again.
Walked in, no hostess...comes out of the kitchen and seats us in a totally unbussed section. The wife and I wait for 15 minutes with only passing acknowledgment from a waitor.
We leave; I grab business cards for the restaurant's managers at the front desk. No acknowledgment.
If you work hard for your money, and choose to go out for an evening, don't come here. Nobody in this restaurant cares about anything and it couldn't be more obvious.
We went to Genki in the Plaza next door and had a beautiful meal there.
Atmosphere: 1
Food: 1
Service: 1
Bartender Cam was very inventive and friendly. He made sure the food and drinks were good and engage in light conversation! Would definitely be back!
I went today for food takeout and they made me wait for 30 minutes. they didn't even give a damn about my existence. Horrible service. They literally told me that food prepared will first serve to in house customers and I have to wait or else leave. Pathetic experience .
Service: 1
Restaurantji Recommends
Nice small regional chain. Big portions, wide range of drinks served in a friendly comfortable atmosphere
Atmosphere: 5
Food: 5
Service: 5
Used to love this place, but over the years, the quality of the food seems to have changed. I've been to this Wood N' Tap and many other locations as well. This one is neither better nor worse than the rest. Good for drinks and meeting up with friends, but the food should be eaten immediately. It doesn't taste good cold, unless you got a salad. Their wings were good the first few times I had them, and then they were s*** after that. Like I said, I believe the quality of the food has decreased lately. I mean what's with the artisan buns? They're good but so hard to keep a burger inside.
Anyways, I was really disappointed with them after the last few orders. Again, my most recent order was delivery, so I'll give them a break. Like I said, I've been there both in person and delivery many times, and even the spinach dip tastes like the Tostito's spinach dip you can get from the store.
It's an enjoyable American cuisine location, good for families and friends looking to grab a quick bite or watch a game at the bar, but I wouldn't go out of my way to go here unless i was with a large group. It's definitely too pricey for the product. But it is what it is, food is expensive right now. So yeah, the place is great for occasional use, like it's a much better experience than a lot of other places, but that's it. Sometimes they have trivia night which is fun. Otherwise I wouldn't really bother. Not a first date kind of place.
We ordered chicken on our salads and this is how much chicken we got per salad...seems a little sparse considering their prices. I feel they could lower their price point slightly and become a high-class version of Chili's or something. But their food is nothing to write home about, and they should play their cards carefully if they want the chain to survive.
Not sure if they have happy hour anymore, but that's probably their lifeline. Like I said, trivia nights there can also be fun. It's just busy in there on weekends and during certain times there are rushes. They have music playing as well, so it can get loud between the babbling an the music. They could work on their cleanliness as well. Like wiping all the tables down before customers sit. I was a waitress so I understand the difficulties, but wiping down the table is just common courtesy. No one wants to sit at a table filled with crumbs.
So yeah, 3/5 is pretty generous considering all the issues that occur here. They should focus more on employee retention. The nachos are good and large for the price, but again, you should eat them asap and not save them for later because they get moist and inedible.
Parking: Easy to park, large parking lot right next to restaurant
Kid-friendliness: Kid-friendly, there is a family seating area with booths as well as a bar area. Obviously try to keep your kid from screaming. There are highchairs as well, and kid's meals (I think)
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Spinach & Artichoke Dip, Hamburger, Burger and Fries, Large, Chicken Nachos, Cobb Salad
Food went downhill here. Not sure what happened but disappointed.
Atmosphere: 4
Food: 2
Service: 3
The creme brulee is perfect and our server Nikki was great.
Atmosphere: 5
Food: 5
Service: 5
great atmosphere, awesome food selection, friendly staff even gives recommendations if undecided.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hickory Burger, Quesadilla Platter
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