This Dunkin’ Donuts has crappy service rude people most of the time my order is wrong and they blame the customer. I was just sitting there yet again first rule of any job when you first learn how to do fast food they tell you to repeat the order back to the customer so you know that you get it right They don’t repeat it back. They blame the customer and don’t even know how to make their own products their menus are wrong sometimes and don’t have what you asked for this store. You are people place to go to have breakfast. Sometimes you start their day. You have an opportunity to make people’s day and make sure they have a good day and it will also help you to have a good day the fact that this Dunkin doesn’t seem to understand that is very sad
Atmosphere: 1
Food: 2
Service: 1
James Anderson
Arlene has terrible customer service. My little brother got confused and thought an order was his. As he went to go grab for it. Your employee rudely snatched the bag from my 11 year old brother. She did not say anything after either like nothing was wrong. I don’t think I’ll come back if you have workers doing that first thing in the morning l
Atmosphere: 2
Food: 4
Service: 1
The Professor
This was a great dunkin. I was impressed.
Atmosphere: 5
Food: 5
Service: 5
Pamela Rhone
Great place
Atmosphere: 4
Food: 4
Service: 4
Margaret Hagins
The ladies at this location are awesome! Always smiling and very nice 😊
Atmosphere: 5
Food: 5
Service: 5
Dayna Santos
I’ve placed three orders from this location on Uber Eats. Each time I’m missing half my order. I’ve been given no compensation and they do not pick up their phone.
Atmosphere: 1
Food: 3
Service: 1
Rolando Crisostomo
Best coffee. Best donuts. Get your donuts early otherwise if you go for donuts later in the day, they will be hard as a rock. Early morning donuts are soft. Nothing better than a hot chocolate after you shovel snow. Btw if you are over 45, schedule your colonoscopy boys.
Atmosphere: 3
Food: 5
Service: 4
Kades Mode
The morning and afternoon crew always looks out for me. Very grateful! Everyone deserves a raise🎁 Thank you
Atmosphere: 5
Food: 5
Service: 5
Darryl Evans
My favorite is dry roasted coffee, French culler, hash potatoes.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coffee Roll, Croissant
Ohodgee Malik Holmes-Nieves
I like dunkin because they have good breakfast foods.
If you don’t mind waiting 15 mins for you food then this is the place for you…slowest service ever
Abdul The Commander
Never opens on time. It becomes 6:00 a.m and the lobby entrance door is still locked.
Food: 4
Service: 1
meo “culprit” bexu
Terrible place with rude customer service. For the customer service here, you'd believe the food wasn't dry and awful, but I guess it adds up with the horrendous attitude received. Utter disbelief how the staff still work here. With the way I was treated and spoken to, I'm surprised this place isn't up in flames. 0/100
Atmosphere: 1
Food: 2
Service: 1
Ismael “Maelo” Delgado
Awesome place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese
Lux et Veritas
I recently purchased a coffee and the assistant manager on site was combative and engaged in arguing behavior just because I asked for oatmilk (which is less sweeter than almond milk). She went on and on insisiting that my choice of oatmilk was futile because she believes it's sweeter than almond milk. She was so angry that she even asked someone else to help me after she began to make my order, and they both grinned at each other because she refused to make my order in a very public display. People who behave this way in customer service specifically those who hate their jobs and therefore have terrible attitudes end up making and serving awful coffee etc, which is what occurred. In the end, the "coffee" they made wasn't drinkable or digestible. I informed some of my friends about the incident and they immediately told me that they never visit the Weston St location because of the persistent rudeness among staff at this location and my knowing this now informs my choice to never return! I sincerely wish zero were an option because I think giving 1 is dishonest and doesn't accurately depict this unfortunate waste of time, energy, and money. I came for coffee not a morning debate.
This Dunkin’ Donuts has crappy service rude people most of the time my order is wrong and they blame the customer. I was just sitting there yet again first rule of any job when you first learn how to do fast food they tell you to repeat the order back to the customer so you know that you get it right They don’t repeat it back. They blame the customer and don’t even know how to make their own products their menus are wrong sometimes and don’t have what you asked for this store. You are people place to go to have breakfast. Sometimes you start their day. You have an opportunity to make people’s day and make sure they have a good day and it will also help you to have a good day the fact that this Dunkin doesn’t seem to understand that is very sad
Atmosphere: 1
Food: 2
Service: 1
Arlene has terrible customer service. My little brother got confused and thought an order was his. As he went to go grab for it. Your employee rudely snatched the bag from my 11 year old brother. She did not say anything after either like nothing was wrong. I don’t think I’ll come back if you have workers doing that first thing in the morning l
Atmosphere: 2
Food: 4
Service: 1
This was a great dunkin. I was impressed.
Atmosphere: 5
Food: 5
Service: 5
Great place
Atmosphere: 4
Food: 4
Service: 4
The ladies at this location are awesome! Always smiling and very nice 😊
Atmosphere: 5
Food: 5
Service: 5
I’ve placed three orders from this location on Uber Eats. Each time I’m missing half my order. I’ve been given no compensation and they do not pick up their phone.
Atmosphere: 1
Food: 3
Service: 1
Best coffee. Best donuts. Get your donuts early otherwise if you go for donuts later in the day, they will be hard as a rock. Early morning donuts are soft. Nothing better than a hot chocolate after you shovel snow. Btw if you are over 45, schedule your colonoscopy boys.
Atmosphere: 3
Food: 5
Service: 4
The morning and afternoon crew always looks out for me. Very grateful! Everyone deserves a raise🎁 Thank you
Atmosphere: 5
Food: 5
Service: 5
My favorite is dry roasted coffee, French culler, hash potatoes.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coffee Roll, Croissant
I like dunkin because they have good breakfast foods.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
If you don’t mind waiting 15 mins for you food then this is the place for you…slowest service ever
Never opens on time. It becomes 6:00 a.m and the lobby entrance door is still locked.
Food: 4
Service: 1
Terrible place with rude customer service. For the customer service here, you'd believe the food wasn't dry and awful, but I guess it adds up with the horrendous attitude received. Utter disbelief how the staff still work here. With the way I was treated and spoken to, I'm surprised this place isn't up in flames. 0/100
Atmosphere: 1
Food: 2
Service: 1
Awesome place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese
I recently purchased a coffee and the assistant manager on site was combative and engaged in arguing behavior just because I asked for oatmilk (which is less sweeter than almond milk). She went on and on insisiting that my choice of oatmilk was futile because she believes it's sweeter than almond milk. She was so angry that she even asked someone else to help me after she began to make my order, and they both grinned at each other because she refused to make my order in a very public display. People who behave this way in customer service specifically those who hate their jobs and therefore have terrible attitudes end up making and serving awful coffee etc, which is what occurred. In the end, the "coffee" they made wasn't drinkable or digestible.
I informed some of my friends about the incident and they immediately told me that they never visit the Weston St location because of the persistent rudeness among staff at this location and my knowing this now informs my choice to never return!
I sincerely wish zero were an option because I think giving 1 is dishonest and doesn't accurately depict this unfortunate waste of time, energy, and money. I came for coffee not a morning debate.
Atmosphere: 1
Food: 1
Service: 1
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