I had a terrible experience here. I ordered a Mocha coffee with one espresso shot and paid for it, but they didn’t even include the shot. When I brought it up, instead of fixing it, they argued with me! The staff was rude, and the coffee was just as bad. Definitely not worth the money. I will never come back here again. Absolutely disappointing.Their behavior and Coffee both sucks
Eli Grushka Cox (Harmony)
Wonderful team! Always accurate and kind as well.
Atmosphere: 5
Food: 5
Service: 5
Ohodgee Malik Holmes-Nieves
Dunkin has great deals.
Atmosphere: 5
Food: 5
Service: 5
Dre E
Haven’t been here in a long time and service used to be good. Today the dude at the cashier is just worried about the people he knows, that are coming into Dunkin’ Donuts. It had to be about 10 to 12 of his friends and family members, and he and them didn’t give a damn about anybody else sitting there waiting to order. You’re trying to put in your order, and ask him questions but he’s not even paying attention. The order came out completely wrong. I only came here because it was a right across the street.
Go to another one, because this one is horrible. The manager need to do a better job of hiring and training these employees.
Atmosphere: 1
Service: 1
Robert Jerome Daly
This is for the Dunkin’ Donuts at 255 Farmington ave in Hartford. This is a drive through worth driving to and driving through. I like the mid day crew and always stop in that time frame . Friendly glad to wait on you today service . This shoukd be a model store for the Dunkin chain . The food is good the coffee is awesome and the wait is never unreasonable. Good people doing great jobs !
Food: 5
Service: 5
Damien Snow
Bring back the free WiFi and you will get 5 stars. Also fix your bathrooms. And refill the napkins while you’re at it.
Atmosphere: 5
Food: 5
Service: 5
Axel Soto
My first time in this DD lobby it just have few chairs and tables. There's like 9 people behind the counter no one came to take my order. Had to leave with nothing ordered. Parking space is almost full probably with just employees cars.
Atmosphere: 1
Service: 1
Maria Luisa Hernandez Febo
Dieta windows , bathroom totally a mess customers are not interested in employees private life (so close your mouth) dining area with tables dirty in a location that can be runned by 2 parking lot not safe for customers broken glass needles and garbage on the floor
Atmosphere: 1
Service: 1
Latoya Kendall
The cashier was on her phone. I waited a while with the payment in hand because she was focused on her phone. However my coffee came out great 😁.... (Because I watch and instruct as they make it. For $6 I need it to be Right. I work in healthcare coffee is the highlight of my morning.
Atmosphere: 5
Service: 1
richard barnett
Not a good review, the quality of donuts served were horrible.
They do not know how to make coffee. 2nd day my Mocciato taste like nothing. Which is crazy if you added unsweetened vanilla and 2 splendor. If you don't drink the coffee you don't know how to make the coffee. The short older women always want to argue back and fourth. The only good thing about here is the guy from Togo ?? he is the best person they have everyone else is out to lunch.
Food: 2
Service: 2
Nyiah Smith
They food is somewhat good the service is good its this one cashier with red hair she's short VERYY RUDE !! She never has a smile on her fa
Atmosphere: 2
Food: 4
Service: 3
Jacek Radko
Unfortunately I received cold water instead of hot for the tea
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Munchkins Donut Hole Treats
Heidi Meyers
Ot smile friendly or attentive to the customerMy coffee was sitting waiting while 5 other customer got there's and left. When addressed they said oh here. No apology and my bagel wasn't toasted properlyNo more
I had a terrible experience here. I ordered a Mocha coffee with one espresso shot and paid for it, but they didn’t even include the shot. When I brought it up, instead of fixing it, they argued with me! The staff was rude, and the coffee was just as bad. Definitely not worth the money. I will never come back here again. Absolutely disappointing.Their behavior and Coffee both sucks
Wonderful team! Always accurate and kind as well.
Atmosphere: 5
Food: 5
Service: 5
Dunkin has great deals.
Atmosphere: 5
Food: 5
Service: 5
Haven’t been here in a long time and service used to be good. Today the dude at the cashier is just worried about the people he knows, that are coming into Dunkin’ Donuts. It had to be about 10 to 12 of his friends and family members, and he and them didn’t give a damn about anybody else sitting there waiting to order.
You’re trying to put in your order, and ask him questions but he’s not even paying attention. The order came out completely wrong. I only came here because it was a right across the street.
Go to another one, because this one is horrible. The manager need to do a better job of hiring and training these employees.
Atmosphere: 1
Service: 1
This is for the Dunkin’ Donuts at 255 Farmington ave in Hartford. This is a drive through worth driving to and driving through. I like the mid day crew and always stop in that time frame . Friendly glad to wait on you today service . This shoukd be a model store for the Dunkin chain . The food is good the coffee is awesome and the wait is never unreasonable. Good people doing great jobs !
Food: 5
Service: 5
Bring back the free WiFi and you will get 5 stars. Also fix your bathrooms. And refill the napkins while you’re at it.
Atmosphere: 5
Food: 5
Service: 5
My first time in this DD lobby it just have few chairs and tables. There's like 9 people behind the counter no one came to take my order. Had to leave with nothing ordered. Parking space is almost full probably with just employees cars.
Atmosphere: 1
Service: 1
Dieta windows , bathroom totally a mess customers are not interested in employees private life (so close your mouth) dining area with tables dirty in a location that can be runned by 2 parking lot not safe for customers broken glass needles and garbage on the floor
Atmosphere: 1
Service: 1
The cashier was on her phone. I waited a while with the payment in hand because she was focused on her phone. However my coffee came out great 😁.... (Because I watch and instruct as they make it. For $6 I need it to be Right. I work in healthcare coffee is the highlight of my morning.
Atmosphere: 5
Service: 1
Not a good review, the quality of donuts served were horrible.
Restaurantji Recommends
Great staff. Great service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns
They do not know how to make coffee. 2nd day my Mocciato taste like nothing. Which is crazy if you added unsweetened vanilla and 2 splendor. If you don't drink the coffee you don't know how to make the coffee. The short older women always want to argue back and fourth. The only good thing about here is the guy from Togo ?? he is the best person they have everyone else is out to lunch.
Food: 2
Service: 2
They food is somewhat good the service is good its this one cashier with red hair she's short VERYY RUDE !! She never has a smile on her fa
Atmosphere: 2
Food: 4
Service: 3
Unfortunately I received cold water instead of hot for the tea
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Munchkins Donut Hole Treats
Ot smile friendly or attentive to the customerMy coffee was sitting waiting while 5 other customer got there's and left. When addressed they said oh here. No apology and my bagel wasn't toasted properlyNo more
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Donuts, Bagels
Loading...