Came early for the UCONN woman’s game Feb 2nd 2025. This is absolutely the WORST Restaurant in the history of restaurants. What a rip off. Omelettes were microwave frozen with frozen hash browns. No toast offered. $35 !!!. For the worst I’ve ever seen and barely edible They don’t bother to ask how your food was. They know it’s crap!!! Do not order from the menu. Sitting here now while writing this.
Ella Daugherty
Don’t go here. Food was awful
Atmosphere: 1
Food: 1
Service: 1
Linda Williams
This spot is more of a grab-and-go style restaurant with a limited menu. Options include salads, chicken wings, chicken tenders, a double hamburger, various pizzas, and quesadillas—no sides or extra accompaniments. While it’s a decent choice if you’re just looking for a drink and a quick bite, it’s not ideal for a full dinner after a long day. The lack of side options, like fries or vegetables, was disappointing, especially since there’s no room service available either.
When booking a hotel, I always appreciate having a well-rounded restaurant on-site, so finding only minimal options here was a letdown. As a guest in a new city, I’d prefer not to have to leave the hotel for a complete meal. Service was friendly, and the chicken tenders were served hot, but the overall experience fell short due to the limited menu.
Atmosphere: 2
Food: 2
Service: 5
Rhea McCoy
I ordered a quesadilla that was to come with sour cream and salsa. I got microwaved Naan bread with greasy cheese and when I asked for the sour cream and salsa, the sour cream container was not refrigerated and as warm as the bread.
Atmosphere: 4
Food: 1
Service: 3
Brandy Decker
This isn't a restaurant in the least. It's a hotel bar with a "grab n go" cold section like an airport. Unwelcoming atmosphere. The lounge space is lovely but it could really benefit by an actual restaurant considering there are so few area choices to begin with in the area.
Atmosphere: 1
Food: 1
Service: 1
S Black
First of all, I walked into the restaurant was not welcomed. I was stared at as if I didn’t belong. I looked at the menu and told the waitress what I wanted and her response was “what” and not excuse me.(my parents taught me to never use the word. What if I didn’t understand someone it’s always excuse me. Ordering a cheese quesadilla, she proceeded to place it in the toaster oven, then take it out and plop it into plastic container without using any gloves. After paying for item and I was leaving, I asked her her name. She had the audacity to ask me “why”, I told her “because like to address people their names in customer service.” She finally told me that her name is Donna and I said thank you and left.
The past I have worked in customer service and took pride in respect, and this lady had none whatsoever. I promise you I will never return to this establishment again nor will I advise others to. I personally know food critics, and will inform them of my experience or lack of.
When I receive positive customer service, I will go above and beyond to let management know and when I don’t , well this is what’s presented
Atmosphere: 2
Food: 1
Service: 1
Jennifer Martinez
The food is disgusting and not worth it. The food is over priced, for it being precooked food. I got a chicken parm and the chicken was cold. Also, I got a cheeseburger and as it being precooked the meat was red which I didn’t find appetizing.
Food: 1
Daniel Halstead
The food here was absolutely disgusting. Staff doesn't even wear gloves or wash hands when touching food. Also, all food is precooked and basically gets microwaved.
Atmosphere: 1
Food: 1
Service: 1
Faber Morales
Terrible overpriced microwaved food. Not the kind of thing I would expect from a hotel restaurant, never again.
Atmosphere: 3
Food: 1
Service: 1
Kevin Dix
This isn’t a real restaurant. A few options they have premade and will microwave for you…. Nice looking space but it doesn’t make up for the stuff it serves.
Would never eat here again. I will never stay at this hotel again. I am an avid Hilton patron, and this place has, by far, been the worst ever endured. Food is horrible and would not feed it to a dog.
Atmosphere: 1
Food: 1
Service: 1
Fabian Gonzalez
Utter garbage. Would give zero stars if possible. Eat elsewhere. Reheated garbage is still hot trash.
Ryan Lawless
Food is prepackaged and warmed for serving.
Aaron Bolten
Don’t eat here. Go literally anywhere else. Pretty sure I had food poisoning after eating here.
acdasilva15
Hotel was clean and very welcoming. The front staff took care of us quickly and made sure we were all set before letting us go up to our room. Fast elevators and decent sized rooms. Showers were high pressure unlike most hotels.
Came early for the UCONN woman’s game Feb 2nd 2025. This is absolutely the WORST Restaurant in the history of restaurants. What a rip off. Omelettes were microwave frozen with frozen hash browns. No toast offered. $35 !!!. For the worst I’ve ever seen and barely edible They don’t bother to ask how your food was. They know it’s crap!!! Do not order from the menu. Sitting here now while writing this.
Don’t go here. Food was awful
Atmosphere: 1
Food: 1
Service: 1
This spot is more of a grab-and-go style restaurant with a limited menu. Options include salads, chicken wings, chicken tenders, a double hamburger, various pizzas, and quesadillas—no sides or extra accompaniments. While it’s a decent choice if you’re just looking for a drink and a quick bite, it’s not ideal for a full dinner after a long day. The lack of side options, like fries or vegetables, was disappointing, especially since there’s no room service available either.
When booking a hotel, I always appreciate having a well-rounded restaurant on-site, so finding only minimal options here was a letdown. As a guest in a new city, I’d prefer not to have to leave the hotel for a complete meal. Service was friendly, and the chicken tenders were served hot, but the overall experience fell short due to the limited menu.
Atmosphere: 2
Food: 2
Service: 5
I ordered a quesadilla that was to come with sour cream and salsa. I got microwaved Naan bread with greasy cheese and when I asked for the sour cream and salsa, the sour cream container was not refrigerated and as warm as the bread.
Atmosphere: 4
Food: 1
Service: 3
This isn't a restaurant in the least. It's a hotel bar with a "grab n go" cold section like an airport. Unwelcoming atmosphere. The lounge space is lovely but it could really benefit by an actual restaurant considering there are so few area choices to begin with in the area.
Atmosphere: 1
Food: 1
Service: 1
First of all, I walked into the restaurant was not welcomed. I was stared at as if I didn’t belong. I looked at the menu and told the waitress what I wanted and her response was “what” and not excuse me.(my parents taught me to never use the word. What if I didn’t understand someone it’s always excuse me.
Ordering a cheese quesadilla, she proceeded to place it in the toaster oven, then take it out and plop it into plastic container without using any gloves. After paying for item and I was leaving, I asked her her name. She had the audacity to ask me “why”, I told her “because like to address people their names in customer service.” She finally told me that her name is Donna and I said thank you and left.
The past I have worked in customer service and took pride in respect, and this lady had none whatsoever. I promise you I will never return to this establishment again nor will I advise others to. I personally know food critics, and will inform them of my experience or lack of.
When I receive positive customer service, I will go above and beyond to let management know and when I don’t , well this is what’s presented
Atmosphere: 2
Food: 1
Service: 1
The food is disgusting and not worth it. The food is over priced, for it being precooked food. I got a chicken parm and the chicken was cold. Also, I got a cheeseburger and as it being precooked the meat was red which I didn’t find appetizing.
Food: 1
The food here was absolutely disgusting. Staff doesn't even wear gloves or wash hands when touching food. Also, all food is precooked and basically gets microwaved.
Atmosphere: 1
Food: 1
Service: 1
Terrible overpriced microwaved food. Not the kind of thing I would expect from a hotel restaurant, never again.
Atmosphere: 3
Food: 1
Service: 1
This isn’t a real restaurant. A few options they have premade and will microwave for you…. Nice looking space but it doesn’t make up for the stuff it serves.
Atmosphere: 5
Food: 1
Service: 2
Restaurantji Recommends
Would never eat here again. I will never stay at this hotel again. I am an avid Hilton patron, and this place has, by far, been the worst ever endured. Food is horrible and would not feed it to a dog.
Atmosphere: 1
Food: 1
Service: 1
Utter garbage. Would give zero stars if possible. Eat elsewhere. Reheated garbage is still hot trash.
Food is prepackaged and warmed for serving.
Don’t eat here. Go literally anywhere else. Pretty sure I had food poisoning after eating here.
Hotel was clean and very welcoming. The front staff took care of us quickly and made sure we were all set before letting us go up to our room. Fast elevators and decent sized rooms. Showers were high pressure unlike most hotels.
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