McDonald's
214 Prospect Ave, Hartford
(860) 523-5303
Recent Reviews
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Left out part of my order, wasn't even busy
Atmosphere: 3
Food: 3
Service: 1
Pre ordered through the app and waiting for 15 plus minutes. Drive through customers were going through without waiting but I was asked to wait in a spot and service never came. I eventually had to go inside. So did the other customers who were asked to wait. Awful!
Service: 1
They gave me the wrong order once I got home and realized I went back and the refused to give me the right order unless I gave them the food that was already in my house and contaminated and had me pay for my order again no discount or anything
Atmosphere: 1
Food: 1
Service: 1
The lady this morning at 7 a.m. made everyone wait in the car line and lied to me, saying the coffee machine wasn’t working. She also gave me the wrong amount in my refund. Please hire decent people to work.....or you will lost money
Atmosphere: 2
Food: 2
Service: 2
Good place to eat but workers are very young and unprofessional
This service was bad i got my hand semi burned and i got charged 8 apple pies when i asked for 4 the lady looked away when she handed me the coffee thank God they added cream because they usually dont add cream when i ask for it bad service!!! If i could give it 0 stars i would.
Atmosphere: 1
Food: 1
Service: 1
Best play to bring the kids
Atmosphere: 5
Food: 4
Service: 4
Cold fries. Employees not to inviting
Atmosphere: 2
Food: 2
Service: 2
I was almost late for work waiting to order. The staff seems to take their sweet time taking your order
Atmosphere: 5
Food: 5
Service: 3
i was waiting here for almost 15 min at counter . and they using phones and using same hands to make food. and they never washing. and no gloves. this was very bad and not expecting this.. very bad service and used to ask gloves they trying to argue..
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I used to have a five-star rating for this place, but now I understand why it's less than 4stars. My order has been messed up for the last 6 times I've been there. And I seen what everyone has been saying to me even though I always speak highly of this establishment. No more business from me until I hear and see otherwise. And with the amount of money I with others spend here,it's unfortunate for your busines. I was missing food all the drinks were diet when that's not what was ordered smdh the phone is always busy
Service: 1
Been in the store for about ten mins was waiting at the register so I can order they all just walked pass
Better than most McDonald’s
Atmosphere: 5
Food: 5
Service: 5
We visited this McDonald’s for the first time because we saw it had a play area — and it was a great experience!
Everything was clean, and the staff was friendly and polite. The manager even helped me when the app had a glitch, and he made sure our order went through without any issues.
Our older daughter had a blast playing. The twins are still little, but we all had a great time as a family.
Just two things that could be improved:
1. Diaper changing station – There’s no changing table in the men’s restroom and no family bathroom. In our case, my husband took our daughter, but had no way to change her, so I had to go with her into the women’s restroom. But what if I wasn’t there?
2. Ambient music volume – The background music was quite loud. Softer volume would make the space more pleasant, especially for families with babies.
Other than that, we had a great time and will definitely be back!
Atmosphere: 4
Food: 5
Service: 5
Playscape inside 🙂
Atmosphere: 5
Food: 5
Service: 5
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