I used to have a five-star rating for this place, but now I understand why it's less than 4stars. My order has been messed up for the last 6 times I've been there. And I seen what everyone has been saying to me even though I always speak highly of this establishment. No more business from me until I hear and see otherwise. And with the amount of money I with others spend here,it's unfortunate for your busines. I was missing food all the drinks were diet when that's not what was ordered smdh the phone is always busy
Service: 1
Lucas Brail
Been in the store for about ten mins was waiting at the register so I can order they all just walked pass
beatrice santiago
Better than most McDonald’s
Atmosphere: 5
Food: 5
Service: 5
Sabrina Pinheiro
We visited this McDonald’s for the first time because we saw it had a play area — and it was a great experience!
Everything was clean, and the staff was friendly and polite. The manager even helped me when the app had a glitch, and he made sure our order went through without any issues.
Our older daughter had a blast playing. The twins are still little, but we all had a great time as a family.
Just two things that could be improved: 1. Diaper changing station – There’s no changing table in the men’s restroom and no family bathroom. In our case, my husband took our daughter, but had no way to change her, so I had to go with her into the women’s restroom. But what if I wasn’t there? 2. Ambient music volume – The background music was quite loud. Softer volume would make the space more pleasant, especially for families with babies.
Other than that, we had a great time and will definitely be back!
Atmosphere: 4
Food: 5
Service: 5
Thais Almeida
Playscape inside 🙂
Atmosphere: 5
Food: 5
Service: 5
Dave Skoglund
Drive thru said they did not have my mobile order, when i walked in it was sitting on the counter.
Atmosphere: 3
Food: 3
Service: 1
Mark nance
Mark Nance good food great service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
jameric sanchez
YB GOAT Don’t free durk
Atmosphere: 5
Food: 5
Service: 5
Ken Go Whalers
I don't know why I go here. EVERY order has an issue ! Did you know hamburgers now come with cheese ? At least for the first time in a long time they didn't forget anything...
Let’s see, this location is about 3 miles away from the 172 Washington Street branch and it takes about 9 minutes to get there. If you ordered through the DRIVE THRU APP and and have arrived at the window to pick it up, you can actually, instead of waiting at the window, DRIVE from 214 Prospect Ave to the 172 Washington Street Mcdonald’s branch and order from THEIR drive thru and you’d still get your food FASTER and even then, they probably STILL won’t have your food ready at 214 Prospect Ave. that’s how slow and lazy the 214 Prospect Ave branch is. also i am not kidding, the nuggets did not come with any sauce which ultimately is the reason why i ended up writing a review. do not go to this location. enjoy the scenic drive through the city on the way to 172 Washington Street instead and you’ll have a better time and have more time in your life.
Atmosphere: 1
Service: 1
echo
If I could give ZERO stars for service then I would. This is literally the SLOWEST McDonald's I've ever been to. We ordered on the mobile app and did a drive thru pick up, which took 20 MINUTES. We ordered ONE MEAL and still had to wait 20 minutes like... Who is even managing this place? I'm starting to think there's no manager. It would've been A LOT faster to drive to 172 Washington Street and order a whole new meal and go home. DON'T choose this branch if you value your time. 10/10 DO NOT RECOMMEND.
Atmosphere: 3
Food: 4
Service: 1
Victor Sanchez Lopez (VICTOR SL LLC)
This is the worst fast food place ever, all of our burgers were uncooked and cold.
Atmosphere: 1
Food: 1
Service: 1
Jessica Mauhar
Location should be open, but we showed up at 7pm and the doors were locked. People inside having a party. No notice on the door.
Atmosphere: 1
Food: 1
Service: 1
Lander Cha
Terrible service, the workers ignore you even if theyre not busy.
Parking: Its ighh.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: World Famous Fries, Chicken Mcnuggets
I used to have a five-star rating for this place, but now I understand why it's less than 4stars. My order has been messed up for the last 6 times I've been there. And I seen what everyone has been saying to me even though I always speak highly of this establishment. No more business from me until I hear and see otherwise. And with the amount of money I with others spend here,it's unfortunate for your busines. I was missing food all the drinks were diet when that's not what was ordered smdh the phone is always busy
Service: 1
Been in the store for about ten mins was waiting at the register so I can order they all just walked pass
Better than most McDonald’s
Atmosphere: 5
Food: 5
Service: 5
We visited this McDonald’s for the first time because we saw it had a play area — and it was a great experience!
Everything was clean, and the staff was friendly and polite. The manager even helped me when the app had a glitch, and he made sure our order went through without any issues.
Our older daughter had a blast playing. The twins are still little, but we all had a great time as a family.
Just two things that could be improved:
1. Diaper changing station – There’s no changing table in the men’s restroom and no family bathroom. In our case, my husband took our daughter, but had no way to change her, so I had to go with her into the women’s restroom. But what if I wasn’t there?
2. Ambient music volume – The background music was quite loud. Softer volume would make the space more pleasant, especially for families with babies.
Other than that, we had a great time and will definitely be back!
Atmosphere: 4
Food: 5
Service: 5
Playscape inside 🙂
Atmosphere: 5
Food: 5
Service: 5
Drive thru said they did not have my mobile order, when i walked in it was sitting on the counter.
Atmosphere: 3
Food: 3
Service: 1
Mark Nance good food great service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
YB GOAT Don’t free durk
Atmosphere: 5
Food: 5
Service: 5
I don't know why I go here. EVERY order has an issue ! Did you know hamburgers now come with cheese ? At least for the first time in a long time they didn't forget anything...
Atmosphere: 1
Food: 3
Service: 2
Gave us undercooked chicken meat on burger
Food: 1
Service: 1
Restaurantji Recommends
Let’s see, this location is about 3 miles away from the 172 Washington Street branch and it takes about 9 minutes to get there. If you ordered through the DRIVE THRU APP and and have arrived at the window to pick it up, you can actually, instead of waiting at the window, DRIVE from 214 Prospect Ave to the 172 Washington Street Mcdonald’s branch and order from THEIR drive thru and you’d still get your food FASTER and even then, they probably STILL won’t have your food ready at 214 Prospect Ave. that’s how slow and lazy the 214 Prospect Ave branch is. also i am not kidding, the nuggets did not come with any sauce which ultimately is the reason why i ended up writing a review. do not go to this location. enjoy the scenic drive through the city on the way to 172 Washington Street instead and you’ll have a better time and have more time in your life.
Atmosphere: 1
Service: 1
If I could give ZERO stars for service then I would. This is literally the SLOWEST McDonald's I've ever been to. We ordered on the mobile app and did a drive thru pick up, which took 20 MINUTES. We ordered ONE MEAL and still had to wait 20 minutes like... Who is even managing this place? I'm starting to think there's no manager. It would've been A LOT faster to drive to 172 Washington Street and order a whole new meal and go home. DON'T choose this branch if you value your time. 10/10 DO NOT RECOMMEND.
Atmosphere: 3
Food: 4
Service: 1
This is the worst fast food place ever, all of our burgers were uncooked and cold.
Atmosphere: 1
Food: 1
Service: 1
Location should be open, but we showed up at 7pm and the doors were locked. People inside having a party. No notice on the door.
Atmosphere: 1
Food: 1
Service: 1
Terrible service, the workers ignore you even if theyre not busy.
Parking: Its ighh.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: World Famous Fries, Chicken Mcnuggets
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