McDonald's

Name: McDonald's
Address: 98 Weston St, Hartford, Connecticut, 06120, US
Telephone: (860) 724-0200
Price range: $
Rating: 2.4

$ • Fast Food, Burgers, Coffee Shops

Hours:
98 Weston St, Hartford
(860) 724-0200

Menu Order Online

About McDonald's

McDonald's, a well-known fast-food chain, offers a mixed dining experience. While the focus is heavily on the drive-thru, with wait times typically under 5 minutes, the in-store dining registers are often unattended, giving it a closed restaurant feel. However, the cleanliness of the bathrooms and dining area is consistently well-maintained, creating an immaculate atmosphere.

The menu features eye-catching items like the "Juicy Burger," which can be a source of amusement for some customers. The food is generally served hot and fresh, and many reviews highlight the quality of the fries and nuggets, stating they are among the best experienced in a long time. Despite the convenience, some customers have encountered issues with getting assistance for order corrections, leading them to leave the restaurant. For example, one customer experienced mix-ups with their order but received help from the staff, who remade their order upon their return.

The overall customer experience varies, with some stores seemingly trying to phase out in-store dining in favor of self-order kiosks and table service. This approach has been criticized for its impact on customers, particularly those with disabilities, who may face longer wait times and less personalized service. Additionally, some have found long lines, with reports of customers leaving due to the wait, but many still find it worth it for the quality of food. The restaurant is also noted for being clean and organized, both inside and out, contributing to a positive dining atmosphere.