McDonald's

Name: McDonald's
Address: 98 Weston St, Hartford, Connecticut, 06120, US
Telephone: (860) 724-0200
Price range: $
Rating: 2.4

$ • Fast Food, Burgers, Coffee Shops

Hours:
98 Weston St, Hartford
(860) 724-0200

Menu Order Online

About McDonald's

McDonald's, a well-known fast-food chain, offers a mixed dining experience. While the focus is heavily on the drive-thru, with wait times typically under 5 minutes, the in-store dining registers are often unattended, making it feel like a closed restaurant. The cleanliness of the bathrooms and dining area is consistently well-maintained, creating an immaculate atmosphere.

The menu features eye-catching items like the "Juicy Burger," which can be a source of amusement for some customers. The food is generally served hot and fresh, without the appearance of sitting under the lights for an extended period. Despite the convenience, some customers have encountered issues with getting assistance for order corrections, leading them to leave the restaurant.

However, the overall customer experience varies, with some stores seemingly trying to phase out in-store dining in favor of self-order kiosks and table service. This approach, while potentially beneficial for efficiency, has been criticized for its impact on the experience of customers, particularly those with disabilities, who may face longer wait times and less personalized service.