Of all the employees at this location while I was waiting on line Itzel Madrid was the only one who approached me and asked me if I need to order. Everyone looked at me and kept talking. A lady from the franchise named Marta totally ignored me even though I said hello. Itzel thank you for your kindness and hard work. I appreciate all you do.
beatrice santiago
Went in today to buy a coffee . It was around 8-8:30pm . Went to the front , a young cashier by the name Jacklyn ( that’s the employee name from what the manager told me ) told me they didn’t have coffee . So I said ok so make a fresh batch , she said she couldn’t because the coffee makers were off BUT if I wanted coffee she can give me this morning coffee . I ask for the manager not once not twice but three times and all three times she tried talking over me . Finally after several attempts she gets the manager . The manager admitted that what his employer said to me was a lie and made me a cup of coffee . He put excuses that his employer had a rough moment as if that’s a good enough reason to treat their customers that way !
Atmosphere: 1
Service: 1
Sonsheree Blair
Got breakfast. Service was quick!
Atmosphere: 5
Food: 5
Service: 5
PickleMeRick
Horrible! This is by far the worst McDonald’s I’ve been to. If you’re not waiting in line for 20 minutes, you’re getting messed up food (and being blamed for it), missing items, or an attitude by the staff. There are a few staff members that are sweet, but overall just rude customer service.
Atmosphere: 1
Food: 1
Service: 1
Chris Batty
Very busy, but good.
Johanna Bonilla
Made a order through the app and had several items missing from the order. When trying to reach the restaurant no one answers.
Service: 1
Gladstone Brissett
I got my exact meal and it tasted so good!!! At least it's not rotten right...?
Took the order without issue, I then waited 20 minutes, gave up and left with nothing
Atmosphere: 1
Food: 1
Service: 1
Deborah Norfleet
Quicker if you go inside and order
Jose Allende
First they fave me someone else's order then when I did get my order they were missing my fries, not paying attention to what they are doing so always double check your orders.
Atmosphere: 3
Food: 4
Service: 2
Ysabel Medina
The service is very good, especially in the drive truck, but I realized when I was waiting in line that some customers disrespect the employees and cause problems. I have seen that frequently, customers do not respect the employees who work in the drive truck and that is bad, there should be respect…
Atmosphere: 4
Food: 4
Service: 4
Marco P
Really bad service and attitude In drive thru. Horrible experience
Placed pickup orders on the app, when we got there (before they closed), they said they were closed and had no food.
Service: 1
I'm addicted to McDonald's fast food. When you're hungry and want a filling meal, you can't go wrong. You can start you diet later. 😂
Atmosphere: 5
Food: 5
Service: 5
Very rude staff !! Very argumentative !! And inexperienced !! And no diversity, will not return.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Sausage Egg \u0026 Cheese Mcgriddles
Of all the employees at this location while I was waiting on line Itzel Madrid was the only one who approached me and asked me if I need to order. Everyone looked at me and kept talking. A lady from the franchise named Marta totally ignored me even though I said hello. Itzel thank you for your kindness and hard work. I appreciate all you do.
Went in today to buy a coffee . It was around 8-8:30pm . Went to the front , a young cashier by the name Jacklyn ( that’s the employee name from what the manager told me ) told me they didn’t have coffee . So I said ok so make a fresh batch , she said she couldn’t because the coffee makers were off BUT if I wanted coffee she can give me this morning coffee . I ask for the manager not once not twice but three times and all three times she tried talking over me . Finally after several attempts she gets the manager . The manager admitted that what his employer said to me was a lie and made me a cup of coffee . He put excuses that his employer had a rough moment as if that’s a good enough reason to treat their customers that way !
Atmosphere: 1
Service: 1
Got breakfast. Service was quick!
Atmosphere: 5
Food: 5
Service: 5
Horrible! This is by far the worst McDonald’s I’ve been to. If you’re not waiting in line for 20 minutes, you’re getting messed up food (and being blamed for it), missing items, or an attitude by the staff. There are a few staff members that are sweet, but overall just rude customer service.
Atmosphere: 1
Food: 1
Service: 1
Very busy, but good.
Made a order through the app and had several items missing from the order. When trying to reach the restaurant no one answers.
Service: 1
I got my exact meal and it tasted so good!!! At least it's not rotten right...?
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Took the order without issue, I then waited 20 minutes, gave up and left with nothing
Atmosphere: 1
Food: 1
Service: 1
Quicker if you go inside and order
First they fave me someone else's order then when I did get my order they were missing my fries, not paying attention to what they are doing so always double check your orders.
Atmosphere: 3
Food: 4
Service: 2
The service is very good, especially in the drive truck, but I realized when I was waiting in line that some customers disrespect the employees and cause problems. I have seen that frequently, customers do not respect the employees who work in the drive truck and that is bad, there should be respect…
Atmosphere: 4
Food: 4
Service: 4
Really bad service and attitude In drive thru. Horrible experience
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