Went in after seeing reviews and website. Was really looking forward to it. Place was pretty bare, cases mostly empty except for a handful of pastries filled with different things. The one guy working spoke zero English. When we finally could explain that we were asking to see a menu he indicated they have no menus only what was in the cases, none of which had any labels. Another gentleman who happened to be there and also spoke no English tried to get us to go to a Caribbean restaurant across the street. We came for the reported excellent paninis and coffee but left very disappointed, especially since the website is in English and clearly has a menu. But there was no point asking for anything because he couldn’t read or write English. What a frustrating disappointment. They could at least have bilingual menus. :(
Service: 1
Bert T.
Wanting to support a Hispanic owned business, I chose this bakery to make a cake for my daughter's birthday. I went in person and ordered a cake for her b-day party a week in advance. I was very clear on how I wanted the cake to be decorated. That Sunday, I arrived to pick it up and, unfortunately, it was missing several things. The lady behind the counter called someone on the phone and then I waited almost an hour for the baker/owner/or whoever they were to finally show up and make the cake look how I wanted. When they finally arrived, they showed up with several others, who clearly weren't employees, and a dog. At that point I was running late, so I told them to please fix my cake so that I could be on my way. They finally fixed it and to my request I was given a discount; not enough, but something is something. All this to say that the service was ok, and although it finally looked great, the taste of the cake did not "wow", and the dog needed to stay home. For real! You're working with food! Leave your dog home and get yourself a therapist! I chose this bakery over the many others in the area, that have been in the area for many years, because I wanted to show support to a Hispanic owned business. Unfortunately, for them, I'll never spend another penny in this place. I only gave them 3 stars because they did end up making the cake look the way I wanted it to. But as I stated, I'll never spend another cent in this place.
Natalia Quintero
Delicious everything
Deborah Bodei
The birthday cake I ordered for my Mom was really the best! It was a vanilla with guava filling and buttercream frosting. The cake was so moist and delicious and the frosting was so perfect and not overly sweet. Eliana’s creations are exquisite! Everyone loved it.
Gabriel Sorondo Guirola
The hidden gem of Park Street. Amazing food, amazing service, amazing treatment, amazing everything. I tried it for the first time after a coworker brought me here, and oh lord, it was like discovering paradise! Will never stop coming here if I can!
Atmosphere: 5
Food: 5
Service: 5
Kari C
Food is good but the customer service really sucks. They should be more aware of the customers coming in, just noticing the customer in general. I know it gets busy but just be aware of them that’s all.
Atmosphere: 2
Food: 5
Service: 1
Maria Alamo
The best cakes and very good customer service!!!!
Ivan Reyes
The best latte in Hartford, top quality Bono bread ? and their delicious cake made to your liking.
María Orozco
The food is prepared with selected raw materials of the highest quality!
Had slice of cake that was made for the THS staff for the last days of school. It was fabulous!
maria sanclemente
They may sell the best cakes, but not the best lunches. On June 3, 2023, we ordered a lunch and it was from the day before, it was delivered frozen, and no one explained what had happened...
JIMMY ANDRES
Great place!!! amazing food and a homely touch to colombia!!!
Went in after seeing reviews and website. Was really looking forward to it. Place was pretty bare, cases mostly empty except for a handful of pastries filled with different things. The one guy working spoke zero English. When we finally could explain that we were asking to see a menu he indicated they have no menus only what was in the cases, none of which had any labels. Another gentleman who happened to be there and also spoke no English tried to get us to go to a Caribbean restaurant across the street. We came for the reported excellent paninis and coffee but left very disappointed, especially since the website is in English and clearly has a menu. But there was no point asking for anything because he couldn’t read or write English. What a frustrating disappointment. They could at least have bilingual menus. :(
Service: 1
Wanting to support a Hispanic owned business, I chose this bakery to make a cake for my daughter's birthday. I went in person and ordered a cake for her b-day party a week in advance. I was very clear on how I wanted the cake to be decorated. That Sunday, I arrived to pick it up and, unfortunately, it was missing several things. The lady behind the counter called someone on the phone and then I waited almost an hour for the baker/owner/or whoever they were to finally show up and make the cake look how I wanted. When they finally arrived, they showed up with several others, who clearly weren't employees, and a dog. At that point I was running late, so I told them to please fix my cake so that I could be on my way. They finally fixed it and to my request I was given a discount; not enough, but something is something.
All this to say that the service was ok, and although it finally looked great, the taste of the cake did not "wow", and the dog needed to stay home. For real! You're working with food! Leave your dog home and get yourself a therapist!
I chose this bakery over the many others in the area, that have been in the area for many years, because I wanted to show support to a Hispanic owned business. Unfortunately, for them, I'll never spend another penny in this place.
I only gave them 3 stars because they did end up making the cake look the way I wanted it to. But as I stated, I'll never spend another cent in this place.
Delicious everything
The birthday cake I ordered for my Mom was really the best! It was a vanilla with guava filling and buttercream frosting. The cake was so moist and delicious and the frosting was so perfect and not overly sweet. Eliana’s creations are exquisite! Everyone loved it.
The hidden gem of Park Street. Amazing food, amazing service, amazing treatment, amazing everything. I tried it for the first time after a coworker brought me here, and oh lord, it was like discovering paradise! Will never stop coming here if I can!
Atmosphere: 5
Food: 5
Service: 5
Food is good but the customer service really sucks. They should be more aware of the customers coming in, just noticing the customer in general. I know it gets busy but just be aware of them that’s all.
Atmosphere: 2
Food: 5
Service: 1
The best cakes and very good customer service!!!!
The best latte in Hartford, top quality Bono bread ? and their delicious cake made to your liking.
The food is prepared with selected raw materials of the highest quality!
Wonderful all delicious ?????
Restaurantji Recommends
Very good coffee and delicious breads
They close early and open late
Had slice of cake that was made for the THS staff for the last days of school. It was fabulous!
They may sell the best cakes, but not the best lunches. On June 3, 2023, we ordered a lunch and it was from the day before, it was delivered frozen, and no one explained what had happened...
Great place!!! amazing food and a homely touch to colombia!!!
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