Staff unprofessional and the worst customer service I have ever experienced
Desiree
The food quality and quantity is nowhere near the other stores.
Tiffany Fenty
They forgot half my order and my soup tasted old
Choco1Star
This place is a joke. This Panera needs to work on getting some inventory and staff. To watch for 30 mins for kitchen to tell you every single order placed couldn’t be make due not having enough food in the back. Over 6 incomplete food orders. Don’t eat here
Gloria S
The person preparing the food had her long curly hair down!! And then I looked up and all the staff had their hair down even the manager
Douglas
Shut it back down. This is the third time I’ve ordered from this Panera and the quality is always terrible.
WÏTER FÔXÉS
Terrible never has Mac n cheese. Closes wayy to early. Lines are very long and orders take forever
John MacNamara
The staff in this place are ridiculous!! Screaming at eachother while customers wait for there food. They had an argument for a good 45 mins and then they have the nerve to tell people to leave that they are closed. Corporate needs to step in here and pay this this location a visit. The staff are a joke!!!
Veronyka Ferreira
Unprofessional staff. No sense of urgency at all. They blast their music and are rude if they mess up your order. I shouldn’t be hearing ME AND YOU BY CASSIE AT A PANERA BREAD, THIS AINT THE STRIP CLUB.
Paul Casanova
Ive only been to Panera Twice. About 5 years ago and again today. Today I walked in to order my lunch and was very pleased. They were ready for closing as i got in at 1:45 but they still provided service. The manager was helpful and staff at the front counter was nice.
Food is good . 1. I suggest having someone by the phone in case customers have questions . 2 I ordered and it said 10 mins away. Once I refreshed the app, it said my order is being processed. It has been over an hour . I want to cancel my order , however no one is answering the phone .
Trenee Jones
Panera is the best fresh and upscale foods. Expensive but you gotta pay for quality ?
Margaret Quijano
Great service. Greeted with a smile and thanked for choosing Panera. Food was hot delicious and on time.
Tracyann C
I work in Hartford so this is the closest to my place of work. Everytime I order for lunch I get half of the items I ordered or an item is exclude.
Abhinav Sharma
The sandwich and soups here are great. I would suggest to order ahead of time using the app to skip the queue. They have an unlimited coffee promotion going on, although the coffee is meh
Staff unprofessional and the worst customer service I have ever experienced
The food quality and quantity is nowhere near the other stores.
They forgot half my order and my soup tasted old
This place is a joke. This Panera needs to work on getting some inventory and staff. To watch for 30 mins for kitchen to tell you every single order placed couldn’t be make due not having enough food in the back. Over 6 incomplete food orders. Don’t eat here
The person preparing the food had her long curly hair down!! And then I looked up and all the staff had their hair down even the manager
Shut it back down. This is the third time I’ve ordered from this Panera and the quality is always terrible.
Terrible never has Mac n cheese. Closes wayy to early. Lines are very long and orders take forever
The staff in this place are ridiculous!! Screaming at eachother while customers wait for there food. They had an argument for a good 45 mins and then they have the nerve to tell people to leave that they are closed. Corporate needs to step in here and pay this this location a visit. The staff are a joke!!!
Unprofessional staff. No sense of urgency at all. They blast their music and are rude if they mess up your order. I shouldn’t be hearing ME AND YOU BY CASSIE AT A PANERA BREAD, THIS AINT THE STRIP CLUB.
Ive only been to Panera Twice. About 5 years ago and again today. Today I walked in to order my lunch and was very pleased. They were ready for closing as i got in at 1:45 but they still provided service. The manager was helpful and staff at the front counter was nice.
Restaurantji Recommends
Food is good . 1. I suggest having someone by the phone in case customers have questions . 2 I ordered and it said 10 mins away. Once I refreshed the app, it said my order is being processed. It has been over an hour . I want to cancel my order , however no one is answering the phone .
Panera is the best fresh and upscale foods. Expensive but you gotta pay for quality ?
Great service. Greeted with a smile and thanked for choosing Panera. Food was hot delicious and on time.
I work in Hartford so this is the closest to my place of work. Everytime I order for lunch I get half of the items I ordered or an item is exclude.
The sandwich and soups here are great. I would suggest to order ahead of time using the app to skip the queue. They have an unlimited coffee promotion going on, although the coffee is meh
Loading...