Would not accept orders 20 min before closing time
Service: 1
Chang
A little bit expensive, but pretty good overall I wish to have a better parking
Bri
First off, I love Rush Bowls. I’ve been to all 3 locations in CT, the Hartford one however is my least favorite. I always order the same thing, a power bowl without banana as I have a sensitivity to them. Topped with blueberries & either almond or peanut butter. I grabbed a bottle of water today, after seeing the price of a 23oz bottle of Poland Spring at $3.25, I had asked for it to be taken off. Apparently since the cashier had already hit “pay now” so she couldn’t take it off the bill. She had offered me a “buck off” card for the inconvenience. I worked in the food service industry for 10 years, come on.. ask for a manager. What do you do if you hit the pay now button and the customer decides to leave? Are orders shut down for the day? The price of the bowls themselves have increased through the years as well — if I’m paying $1.50 to add almond butter, at least make it consistent & put a decent amount instead of the sad amount of drizzle I received.
Atmosphere: 5
Food: 5
Service: 3
melissa french
Great experience and customer support from Amoni who is absolutely fantastic at making sure that she made me the most delicious smoothie I choose the Rx smoothie which was so good, highly recommend. Thanks Amoni❤️
Atmosphere: 5
Food: 5
Service: 5
Jessica Johnson
This is an amazing place! I'm so glad my boyfriend and I discovered it as he recently moved in the area. I believe the beautiful girl that helped us and I really hope I have this right- I believe her name was Kelly? She was in the military because I overheard her talking to a customer! Talk about customer service 10000000/10. She was so patient with us, explained the menu to us and even gave us a sample! While we were there an unhoused individual came in and the way she treated him with dignity and respect- it brought tears to my social worker eyes. There are far too less Kelly's in the world and we need more people like her. You have lifetime customers now. Thank you so much for your hospitality, Kelly! You are amazing and one of a kind. In a world where you can be anything- Be a Kelly. <3
Atmosphere: 5
Food: 5
Service: 5
Nikia Edwards
My very first time here was a great experience. I didn't have a clue what I was going to order, but the amazing young lady helped me out. (I wish I asked her what her name was.) I tried the Aloha bowl, and my goodness, it was very tasty. She was able to get me acclimated to the rush rewards so that I could start earning immediately. Thanks, girl!! 🫶🏽
Atmosphere: 5
Food: 5
Service: 5
Adriana Diaz
Very over priced and I don’t think all of the fruit is fresh. It tasted like powder or something.
Atmosphere: 3
Food: 3
Service: 3
morgan craig
Went here as it offered veggie and vegan options! Service was good and the bowls were pretty good.
I ordered my catering order through EZ-Cater, but did not add any toppings, which would make for a very boring bowl. Carlos caught the mistake on my part and followed up to make sure my order was correct. We were able to figure out a way to add all the accoutrements to make sure my order was 100%. He even followed up after the delivery to ensure everyone enjoyed the bowls. EXCELLENT customer service absolutely above and beyond! You saved the day Carlos!
The staff were so attentive and nice to us! Food was great, and lots of customization.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Peanut Butter and Jelly Bowl
Sky Shertz
Delicious, but not value for money Won't come back
Atmosphere: 2
Food: 5
Service: 5
Sheryl Spivack Braun
The owners are unkind to their employees and put profits above people. Too bad!
Naomi S
The Tropical Bliss smoothie tasted like oat milk with a hint of fruit—I was delivered nothing special for $18. It could DEFINITELY be more flavorful.
I ordered an ORANGE Tropical Bliss smoothie, expecting it to look just like the menu photo, but what I received looked like a strawberry smoothie. It was an unappetizing shade of pink. I had to double-check that I got the right order before I tasted it. I thought the Hartford location would do a good job given all the positive reviews I’ve seen, but this experience was very disappointing, and it will be a while before I try Rush Bowls again. I should’ve trusted my instincts and gone with Playa Bowls instead.
Would not accept orders 20 min before closing time
Service: 1
A little bit expensive, but pretty good overall I wish to have a better parking
First off, I love Rush Bowls. I’ve been to all 3 locations in CT, the Hartford one however is my least favorite. I always order the same thing, a power bowl without banana as I have a sensitivity to them. Topped with blueberries & either almond or peanut butter. I grabbed a bottle of water today, after seeing the price of a 23oz bottle of Poland Spring at $3.25, I had asked for it to be taken off. Apparently since the cashier had already hit “pay now” so she couldn’t take it off the bill. She had offered me a “buck off” card for the inconvenience. I worked in the food service industry for 10 years, come on.. ask for a manager. What do you do if you hit the pay now button and the customer decides to leave? Are orders shut down for the day? The price of the bowls themselves have increased through the years as well — if I’m paying $1.50 to add almond butter, at least make it consistent & put a decent amount instead of the sad amount of drizzle I received.
Atmosphere: 5
Food: 5
Service: 3
Great experience and customer support from Amoni who is absolutely fantastic at making sure that she made me the most delicious smoothie I choose the Rx smoothie which was so good, highly recommend. Thanks Amoni❤️
Atmosphere: 5
Food: 5
Service: 5
This is an amazing place! I'm so glad my boyfriend and I discovered it as he recently moved in the area. I believe the beautiful girl that helped us and I really hope I have this right- I believe her name was Kelly? She was in the military because I overheard her talking to a customer! Talk about customer service 10000000/10. She was so patient with us, explained the menu to us and even gave us a sample! While we were there an unhoused individual came in and the way she treated him with dignity and respect- it brought tears to my social worker eyes. There are far too less Kelly's in the world and we need more people like her. You have lifetime customers now. Thank you so much for your hospitality, Kelly! You are amazing and one of a kind. In a world where you can be anything- Be a Kelly. <3
Atmosphere: 5
Food: 5
Service: 5
My very first time here was a great experience. I didn't have a clue what I was going to order, but the amazing young lady helped me out. (I wish I asked her what her name was.) I tried the Aloha bowl, and my goodness, it was very tasty. She was able to get me acclimated to the rush rewards so that I could start earning immediately. Thanks, girl!! 🫶🏽
Atmosphere: 5
Food: 5
Service: 5
Very over priced and I don’t think all of the fruit is fresh. It tasted like powder or something.
Atmosphere: 3
Food: 3
Service: 3
Went here as it offered veggie and vegan options! Service was good and the bowls were pretty good.
Atmosphere: 4
Food: 4
Service: 5
Excellent customer service
Atmosphere: 5
Food: 5
Service: 5
I love it here!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I ordered my catering order through EZ-Cater, but did not add any toppings, which would make for a very boring bowl. Carlos caught the mistake on my part and followed up to make sure my order was correct. We were able to figure out a way to add all the accoutrements to make sure my order was 100%. He even followed up after the delivery to ensure everyone enjoyed the bowls. EXCELLENT customer service absolutely above and beyond! You saved the day Carlos!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beach Bowl, Jungle Bowl, Paradise
The staff were so attentive and nice to us! Food was great, and lots of customization.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Peanut Butter and Jelly Bowl
Delicious, but not value for money
Won't come back
Atmosphere: 2
Food: 5
Service: 5
The owners are unkind to their employees and put profits above people. Too bad!
The Tropical Bliss smoothie tasted like oat milk with a hint of fruit—I was delivered nothing special for $18. It could DEFINITELY be more flavorful.
I ordered an ORANGE Tropical Bliss smoothie, expecting it to look just like the menu photo, but what I received looked like a strawberry smoothie. It was an unappetizing shade of pink. I had to
double-check that I got the right order before I tasted it.
I thought the Hartford location would do a good job given all the positive reviews I’ve seen, but this experience was very disappointing, and it will be a while before I try Rush Bowls again. I should’ve trusted my instincts and gone with Playa Bowls instead.
Food: 2
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