The lady at the front desk was very pleasant. The servicer/ waitress lack personality. Was not warm or friendly. The food was not hot. The taste was just ok. We visited back in February of this year and it was chaotic due to there was only 1 person waitressing but the food was very good and hot, drinks, desserts very good.
Carolyn
Everything was Great! I was in town visiting from Texas I love this place it reminded of home and the Entertainment was Amazing i was there on November 13th with Friends. Food was Great! Hot & Swift my next visit to Connecticut i will Diffently be revisiting this Restaurant.
Gary
The Russell was a good as expected. If you want to experience Jamaican cuisine this is the place to go!
Peter Manning
I ordered a $10 Russell salad with Croutons and pineapple. No Croutons, and was given a small sauce cup with 5 very small pieces of pineapple, is what I received when I checked the order back at my office. This was $10!! I'm extremely disappointed and upset that they are charging that amount of money for a $1.00 worth of lettuce, what a joke! This is the Last time I go there, and I will make sure I don't recommend this place and let others know in my office. I had high hopes. What a disappointment.
Atmosphere: 5
Food: 1
Service: 4
Nidia Rivas
First time visiting to celebrate my daughter birthday. Loved the food atmosphere and service. Looking forward to go soon!
Atmosphere: 5
Food: 5
Service: 5
Jean Miller
Meal was delicious and I loved the presentation
Atmosphere: 5
Food: 5
Service: 5
JaeEbony Goddess
This place is so nice and the food is elegant. I loved it so much. Staff was great. Def one of my favorite spots when I’m in the area!
Atmosphere: 5
Food: 5
Service: 5
Cecil H.
Great spot for an upscale but not stuffy West Indian vibe.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings, The Russell Penne Pasta, Jerk Fish Tacos, Jerk Chicken Sandwich, Jerk Pork, Bammy Fries, Jerk Shrimp Skewers, Fried Chicken and Rice \u0026 Peas, BBQ Jerk Salmon, Brown Stew Chicken, Side Rice and Peas, Coconut Shrimp and Fried Calamari, Mac and Cheese and Jerk Chicken, Ackee and Saltfish with Fried Dumplings
Craig Conyers
It was good until I pointed out mice problems had jerk wings and 2 rum punch before I finished drink I the host came to table and asked did u pay the bill I said I still have half a drink shortly after 15 seconds the server asked are u paying cash or card they basically told me to get out rude
Atmosphere: 4
Food: 4
Service: 4
Tanisha
We had an Awesome time at the Russell! Great Food! Great Staff! Great Music! Over Amazing time!
Came on a Saturday night to the bar around 11:30pm. Beautiful decor, ambiance, really feels upscale! However, terrible bartenders and service. The host was wonderful but we were not greeted upon sitting at the bar. The bartenders looked annoyed and turned their back to us. They ignored us and started cleaning up the bar area. When we did finally get our drinks the bartender didn't even give us a napkin. The bartenders were so rude. It was so disappointing for our first visit. I expected more.
Atmosphere: 5
Service: 1
Santala Anderson
This establishment is misleading customers about its operating hours. While telephone communication indicated that the doors would open at 4:00 PM, upon arrival, the doors were locked, and there was no indication of staff. A subsequent call resulted in a staff member opening the door without providing an explanation or apology for the inconvenience. Dining in the establishment took approximately 30 minutes for two dinners. The curry goat was excessively salty, rendering it undigestible. Additionally, the tables and seats were visibly soiled and greasy. The prices were significantly higher than expected. Based on these experiences, the establishment will not be visited again.
Atmosphere: 1
Food: 1
Service: 1
Kathleen R Seydou
Just Great environment 👌🏾
Atmosphere: 5
Food: 5
Service: 5
Dre E
The dinner plate is small and was filled with more with rice and cabbage than the meat. Disappointed in the price I paid compared to what I received.
Food: 3
Service: 5
Orion VegaQuinn
The entire visit felt muted and well-spaced, with soft precision.
The lady at the front desk was very pleasant. The servicer/ waitress lack personality. Was not warm or friendly. The food was not hot. The taste was just ok. We visited back in February of this year and it was chaotic due to there was only 1 person waitressing but the food was very good and hot, drinks, desserts very good.
Everything was Great! I was in town visiting from Texas I love this place it reminded of home and the Entertainment was Amazing i was there on November 13th with Friends. Food was Great! Hot & Swift my next visit to Connecticut i will Diffently be revisiting this Restaurant.
The Russell was a good as expected. If you want to experience Jamaican cuisine this is the place to go!
I ordered a $10 Russell salad with Croutons and pineapple. No Croutons, and was given a small sauce cup with 5 very small pieces of pineapple, is what I received when I checked the order back at my office. This was $10!! I'm extremely disappointed and upset that they are charging that amount of money for a $1.00 worth of lettuce, what a joke! This is the Last time I go there, and I will make sure I don't recommend this place and let others know in my office. I had high hopes. What a disappointment.
Atmosphere: 5
Food: 1
Service: 4
First time visiting to celebrate my daughter birthday. Loved the food atmosphere and service. Looking forward to go soon!
Atmosphere: 5
Food: 5
Service: 5
Meal was delicious and I loved the presentation
Atmosphere: 5
Food: 5
Service: 5
This place is so nice and the food is elegant. I loved it so much. Staff was great. Def one of my favorite spots when I’m in the area!
Atmosphere: 5
Food: 5
Service: 5
Great spot for an upscale but not stuffy West Indian vibe.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings, The Russell Penne Pasta, Jerk Fish Tacos, Jerk Chicken Sandwich, Jerk Pork, Bammy Fries, Jerk Shrimp Skewers, Fried Chicken and Rice \u0026 Peas, BBQ Jerk Salmon, Brown Stew Chicken, Side Rice and Peas, Coconut Shrimp and Fried Calamari, Mac and Cheese and Jerk Chicken, Ackee and Saltfish with Fried Dumplings
It was good until I pointed out mice problems had jerk wings and 2 rum punch before I finished drink I the host came to table and asked did u pay the bill I said I still have half a drink shortly after 15 seconds the server asked are u paying cash or card they basically told me to get out rude
Atmosphere: 4
Food: 4
Service: 4
We had an Awesome time at the Russell! Great Food! Great Staff! Great Music! Over Amazing time!
Restaurantji Recommends
Came on a Saturday night to the bar around 11:30pm. Beautiful decor, ambiance, really feels upscale! However, terrible bartenders and service. The host was wonderful but we were not greeted upon sitting at the bar. The bartenders looked annoyed and turned their back to us. They ignored us and started cleaning up the bar area. When we did finally get our drinks the bartender didn't even give us a napkin. The bartenders were so rude. It was so disappointing for our first visit. I expected more.
Atmosphere: 5
Service: 1
This establishment is misleading customers about its operating hours. While telephone communication indicated that the doors would open at 4:00 PM, upon arrival, the doors were locked, and there was no indication of staff. A subsequent call resulted in a staff member opening the door without providing an explanation or apology for the inconvenience.
Dining in the establishment took approximately 30 minutes for two dinners. The curry goat was excessively salty, rendering it undigestible. Additionally, the tables and seats were visibly soiled and greasy. The prices were significantly higher than expected. Based on these experiences, the establishment will not be visited again.
Atmosphere: 1
Food: 1
Service: 1
Just Great environment 👌🏾
Atmosphere: 5
Food: 5
Service: 5
The dinner plate is small and was filled with more with rice and cabbage than the meat. Disappointed in the price I paid compared to what I received.
Food: 3
Service: 5
The entire visit felt muted and well-spaced, with soft precision.
Food: 5
Service: 5
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