Dunkin'

1315 Boston Post Rd, Madison
(203) 245-1338

Recent Reviews

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Eric Lofgren

My last experience here was okay-ish, the service was fast but, almost too fast. My bagels were burned and yet the bacon egg and cheese were cold and not melty. I ended up tossing half the sandwich because it was that undesirable. Now if they were super busy, I’d be able to give them a pass but it was dead quiet and I was the only customer. I’d Not recommend the food here but still enjoy the coffees

Atmosphere: 3

Food: 1

Service: 4

de

A nice place on the main road if you want to drink coffee or eat a donut. Toilets clean

Atmosphere: 5

Food: 5

Service: 5

Justin Sabol

How hard is it to make a cup of coffee

Atmosphere: 1

Food: 1

Service: 1

ines petgrave

I visited the Dunkin' Donuts location on 9/22/24 at approximately 9:45AM and encountered a disturbingly rude staff member.

The employee, who took my order, made an error and then proceeded to address me disrespectfully, calling me "dude" and making dismissive noises ("boo"). Her unprofessional demeanor was shocking.

As a customer, I expect basic respect and courtesy. Her behavior was unacceptable and made me feel disvalued.

If she's unhappy with her job, I suggest she consider alternative employment that doesn't involve interacting with people.

- Location: DD Madison,CT

I hope Dunkin' Donuts takes steps to address this staff member's behavior and ensures customers receive the respect they deserve.

Service: 1

Alex K

So I asked for medium cup of cappuccino here this is what I usually like to drink
I made sure to tell her I want cappuccino and guess what I had? I had full medium cup of warm milk mixed with some kind of horrible coffee and when I asked why is it so I was answered that this is how we make coffee.
Being charged more than $4 for a cup of cappuccino you expect something decent
Dunkin' donuts needs to train their staff a little bit better and pay them decent
I don't think I'll give it another chance to come here

Atmosphere: 1

Service: 1

Alex Khaimoff

So I asked for medium cup of cappuccino here this is what I usually like to drink
I made sure to tell her I want cappuccino and guess what I had? I had full medium cup of warm milk mixed with some kind of horrible coffee and when I asked why is it so I was answered that this is how we make coffee.
Being charged more than $4 for a cup of cappuccino you expect something decent
Dunkin' donuts needs to train their staff a little bit better and pay them decent
I don't think I'll give it another chance to come here

Atmosphere: 1

Service: 1

Luna Gray

Hammaonasset beach camper !! You can walk to Dunkin ‼️‼️‼️

Atmosphere: 5

Food: 5

Service: 5

Kentucky Mama

New 2 Madison location.Fast service clean bathroom. Krispy Kreme @Mohegan Sun Casino is only place to get fresh. Watch on conveyor belt

Atmosphere: 5

Food: 3

Service: 4

Recommended dishes: Munchkins Donut Hole Treats

Zxurian

It's Dunkin!

Atmosphere: 5

Food: 5

Service: 5

Erin Devine

They won’t answer their phone

colin samenfink

Ordered 2 coffees and a bagel thru the drive thru. Pulled away and went to eat the bagel once we got on the highway. Realized we recieced an old fashioned donut instead of the bagel. Called and was told because we weren't in the area anymore there wasn't anything they could do. This is the second time this has happened to me at this location. Last time I'll be visiting

Atmosphere: 1

Food: 1

Service: 1

Ron Allen

I think my milk was sour in my coffee. We were to far on the road to return. It's best to take a ship before driving away...

Atmosphere: 4

Food: 4

Service: 4

Walter Vichas

Requires better management

Atmosphere: 1

Food: 1

Service: 1

Keith Kleinschmidt

Picked up some bagels. They were excellent!

Food: 5

Service: 5

Recommended dishes: Bagels

E Geni Vazquez

They never give you the right good..I ask for s bagel with cream cheese when I got to my destination it e was a plain toasted bagel no butter no cream cheese I also got a coffee it didn't have cream or sugar I could go back because I was driving when I final got to my destination n open it I notice all this I couldn't go back because I was fat what s bummer

Atmosphere: 3

Food: 2

Service: 3

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