I love this place! It was 6:30 on a Saturday, but we were seated right away. Our waitress was friendly and competent. Food was exactly as we ordered (and we made a few modifications). It was delicious. It was about $45 for two people, and we just split two appetizers and ordered soft drinks. So it's not cheap, but not much is these days and the quality of the food and service was fantastic.
Atmosphere: 5
Food: 5
Service: 5
Sharon Hopkins
Worst experience.. not only did our waitress not come and check in on us after the food arrived for 10-15 mins we asked for a sauce and that took another 10-15mins for the sauce to come.. by that time the food was cold. Then to top it all off our server and another employee came out to the parking lot and accused me of not paying. I left cash on the table right with the little device that you get your bill on!! Not an apology after or anything. Wish I didn’t leave a tip! She didn’t deserve one to begin with and then you can’t even apologize after implying I’m a thief/criminal!! Beyond unprofessional and beyond embarrassing for the restaurant. Now I see why so many Chilis are closing!
Atmosphere: 1
Food: 2
Service: 1
Heineken500
Service was excellent. Fast and accurate and extra waters without our asking.
Hot fingers almost till the end and the shrooms were sauteed beautifully.
You can sub your sides, .50 upcharge (big deal) for shrooms and yes, our server warned us.
Corporate still hanging on to the 90's vibe....uhhhhh. Guys, it's 2pm on a Tuesday....
Atmosphere: 3
Food: 4
Service: 5
Roy Emmerthal
Always a good time and a great value! You can't beat the value of the $10.99 3 for Me. Oversized burgers, a side and a drink all for $10.99. Service has always been exceptional at the Manchester, CT location.
Atmosphere: 5
Food: 5
Service: 5
Gerald Griswold
I have to say I was impressed. Haven't been for a few years. Just came out with new menu. They brought back some of the old favorites and they were prepared very well
Atmosphere: 4
Food: 4
Service: 4
Philly_mil
Every time I come out to the area, I have to stop by with the family at this location and honestly it never disappoints. This time around the waitress was super nice and very apologetic about the changes to the menu and just overall friendly and accommodating. Went with steak this time around and it was probably one of the better steaks I’ve had at a place like this. Came out juicy and perfectly cooked like I asked. The mash and broccoli were amazing too… I may have been a little hungry on this trip but everything came out good. The service was fast from the food and the drinks, everything came out shockingly fast tonight. Will continue to come here on my trips to the area.
Food: 5
Service: 5
Kris Moulard
We usually have a great waitress/waiter, but this time, she must have been having a bad day!
Atmosphere: 5
Food: 5
Service: 3
Denise Matos
Very rude staffs!!! I walked inside to pick up my food and I got ignored by 3 employees they kept walking didn’t even bother to help me! Please talk to your employees about greeting customers and professionalism!
Julian Smith
Horrible service, bad food. How this place exists, i have no idea.
Javi Olhaberry
Grace is one of the waitress, and she's always so nice to me and my family!
Sometimes I think Chili's is microwaved food because it comes out so quickly, esp for pick up. But out of all the restaurants, Chili's is consistent, you know what you're getting, the food is blazing, the prices are fair, the drinks amazing and the service is great. Everytime I try another restaurant, esp for special occasions, I'm like it was ok but I'm not blown away. I could have had Chili's. Chili's is a go to. I'm never, not once disappointed. I order 1-3xs a month. I don't Doordash because the bags are not sealed. C'mon Chili's, get some tape or a stapler but I don't mind picking it up while I'm on a break. Tonight, I noticed the to go boxes are different so we're getting there. No one can make me dislike Chili's. ❤️
Atmosphere: 4
Food: 5
Service: 4
BBB
Got the usual triple dipper - the mini sliders - mozz sticks - chicken crispers The chicken crispers were disappointing , i knew it was that lab grown chicken by the size and then how it pulled apart. made me sick to my stomach. i stopped eating my whole meal. wont order from chillis for a long long while. specially never the chicken. sliders were amazing and Mozz always yummy
Atmosphere: 5
Food: 1
Service: 5
Cristina Ramirez
Great food, courteous staff.
Atmosphere: 5
Food: 5
Service: 5
M. B.B.
Ordered pick-up included triple dipper - chicken strips are different. Appear to be man made, won't order chicken strips again. Recent change, please bring old ones back. Love the mozzarella!
Atmosphere: 4
Food: 3
Service: 4
All Things G
Janae WAS ABSOLUTELY THE BEST BARTENDER I’VE EVER HAD. She was hilarious, very informative on the drinks as well as the food, and just overall, the best part of my experience!! When you visit ask for her. She will take care of you!!
I love this place! It was 6:30 on a Saturday, but we were seated right away. Our waitress was friendly and competent. Food was exactly as we ordered (and we made a few modifications). It was delicious.
It was about $45 for two people, and we just split two appetizers and ordered soft drinks. So it's not cheap, but not much is these days and the quality of the food and service was fantastic.
Atmosphere: 5
Food: 5
Service: 5
Worst experience.. not only did our waitress not come and check in on us after the food arrived for 10-15 mins we asked for a sauce and that took another 10-15mins for the sauce to come.. by that time the food was cold. Then to top it all off our server and another employee came out to the parking lot and accused me of not paying. I left cash on the table right with the little device that you get your bill on!! Not an apology after or anything. Wish I didn’t leave a tip! She didn’t deserve one to begin with and then you can’t even apologize after implying I’m a thief/criminal!! Beyond unprofessional and beyond embarrassing for the restaurant. Now I see why so many Chilis are closing!
Atmosphere: 1
Food: 2
Service: 1
Service was excellent. Fast and accurate and extra waters without our asking.
Hot fingers almost till the end and the shrooms were sauteed beautifully.
You can sub your sides, .50 upcharge (big deal) for shrooms and yes, our server warned us.
Corporate still hanging on to the 90's vibe....uhhhhh. Guys, it's 2pm on a Tuesday....
Atmosphere: 3
Food: 4
Service: 5
Always a good time and a great value! You can't beat the value of the $10.99 3 for Me. Oversized burgers, a side and a drink all for $10.99. Service has always been exceptional at the Manchester, CT location.
Atmosphere: 5
Food: 5
Service: 5
I have to say I was impressed. Haven't been for a few years. Just came out with new menu. They brought back some of the old favorites and they were prepared very well
Atmosphere: 4
Food: 4
Service: 4
Every time I come out to the area, I have to stop by with the family at this location and honestly it never disappoints. This time around the waitress was super nice and very apologetic about the changes to the menu and just overall friendly and accommodating. Went with steak this time around and it was probably one of the better steaks I’ve had at a place like this. Came out juicy and perfectly cooked like I asked. The mash and broccoli were amazing too… I may have been a little hungry on this trip but everything came out good. The service was fast from the food and the drinks, everything came out shockingly fast tonight. Will continue to come here on my trips to the area.
Food: 5
Service: 5
We usually have a great waitress/waiter, but this time, she must have been having a bad day!
Atmosphere: 5
Food: 5
Service: 3
Very rude staffs!!! I walked inside to pick up my food and I got ignored by 3 employees they kept walking didn’t even bother to help me! Please talk to your employees about greeting customers and professionalism!
Horrible service, bad food. How this place exists, i have no idea.
Grace is one of the waitress, and she's always so nice to me and my family!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Sometimes I think Chili's is microwaved food because it comes out so quickly, esp for pick up. But out of all the restaurants, Chili's is consistent, you know what you're getting, the food is blazing, the prices are fair, the drinks amazing and the service is great. Everytime I try another restaurant, esp for special occasions, I'm like it was ok but I'm not blown away. I could have had Chili's. Chili's is a go to. I'm never, not once disappointed. I order 1-3xs a month. I don't Doordash because the bags are not sealed. C'mon Chili's, get some tape or a stapler but I don't mind picking it up while I'm on a break. Tonight, I noticed the to go boxes are different so we're getting there. No one can make me dislike Chili's. ❤️
Atmosphere: 4
Food: 5
Service: 4
Got the usual triple dipper
- the mini sliders
- mozz sticks
- chicken crispers
The chicken crispers were disappointing , i knew it was that lab grown chicken by the size and then how it pulled apart.
made me sick to my stomach. i stopped eating my whole meal. wont order from chillis for a long long while. specially never the chicken.
sliders were amazing and Mozz always yummy
Atmosphere: 5
Food: 1
Service: 5
Great food, courteous staff.
Atmosphere: 5
Food: 5
Service: 5
Ordered pick-up included triple dipper - chicken strips are different. Appear to be man made, won't order chicken strips again. Recent change, please bring old ones back. Love the mozzarella!
Atmosphere: 4
Food: 3
Service: 4
Janae WAS ABSOLUTELY THE BEST BARTENDER I’VE EVER HAD. She was hilarious, very informative on the drinks as well as the food, and just overall, the best part of my experience!!
When you visit ask for her. She will take care of you!!
Atmosphere: 5
Food: 5
Service: 5
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