Matcha Latte tastes weird, and the size for the bacon egg wrap should be a crime for it’s price, the size of my palm was 10x bigger than it.
Atmosphere: 1
Food: 1
Service: 2
Debora Lemire
Ordered an Avocado toast and was given a BURNT toast with a light covering on avocado, no seasoning. Was half out of the box and made a mess of the inside of the bag. If I knew how to take a picture and add from my phone I would have. Was not edible.
Atmosphere: 4
Food: 1
Service: 1
Sherri Woodin
GREAT COFFEE
Kat Sprague
Cashier wasn't friendly and didn't know her manners. I asked for 3 pumps of mocha and you can clearly see in my ice coffee there's only 1 pump. Coffee is bitter not light and sweet. With "3 pumps of mocha, 4 creams, and 4 liquid sugars" it should taste like I dumped a shot of coffee in my chocolate milk but it doesn't. I wish I could post a picture because this order was made wrong. I didn't get a receipt when I was rushed out the drive through. I recommend retraining and explaining taking the extra 2 seconds to double check you made the order right before serving it will get you much farther than rushing and shoving whatever you felt like making out the window. I said thank you after ordering, after payment, and after receiving my order, yet she was mute. Last I checked I've never met a mute working a drive thru so I doubt that was the case. People need to realize without customers coming to your store you will shut down due to lack of profit and you'll be out of a job. I guess integrity in your work is dead at dunkin donuts at this location. This is why I stopped coming here years ago. Next time I'll drive the extra mile to go to the dunkin on broad st. My recommendation is you go anywhere else. Not worth wasting your money then being blasted on social media for being a Karen even though all you wanted was your order made correct. Not worth the stress and headache.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Munchkins Donut Hole Treats
Dale Underhill
My wife is an avid Dunkin’ Donuts person. We pulled in and ordered a medium coffee to sugared donuts got powdered donuts. They don’t know the difference evidently second of all she ordered a bagel toasted with cream cheese. The thing was like a hockey puck. I never seen anything so hard how many days did they keep those things before they throw them away? They should’ve have fresh ones when you’re paying 3 1/2 dollars for Bagel. This was takeout at the window. I’m sure they’ll tell me to bring it back, but we drove up the highway 84 all the way to Stafford Springs and pulled into our yard. She was halfway here when she opened it as a coffee was hers was iced coffee and she had a couple sips on that but she took one bite out of it, spit it back in the bag, threw it on the floor on my side of the car, waste to go back to screw around with the lousy bagel
No one smiles. Or says thank you. Signs everywhere say have money ready. Asked how much, they replied pay at the window! Asked how much so we can be ready, and they spoke so fast we had no idea what they said. And we had to wait 5 minutes for the coffee?! Why, it is a coffee place and not busy either. The guy who brought it to our car was nice tho.
Atmosphere: 3
Food: 4
Service: 2
Patrick Ballen
All ways busy
Atmosphere: 3
Food: 4
Service: 4
Jim Hernandez
They have a nice job of transforming this D&D into an esthetically pleasing store from before. But I counted 10 people working, and it took me over 13 mins to order and get my food, and it wasn't correct and didn't have time to change it. No cheese on my sandwich and not toasted... I understand it's a Friday and a busy store, but there was only 1 person ahead of me and 2 behind me. I know this maybe an outlier day and would give them a chance again since staff was courteous
Went for breakfast before work. I was given a reheated sandwich stale in some part crunchy in others uneven not fresh. I never had this issue with other manchester location deming. They always serve fresh. This was not fresh no wonder it took literally less than a minute after I ordered for them to hand it to me. Lazy, unprofessional, unsanitary.
Atmosphere: 1
Food: 1
Service: 1
Rachel B
Fast service, my coffee was made just the way I like it and the staff was friendly. Everything was as expected.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Bacon Egg and Cheese, Donuts
Koriana Santiago
I see so many bad reviews but it’s never been a bad encounter with this store.Today heavenly was the absolute best ! God bless you girl thank you so much for being kind and patient with my mom and I ?
Matcha Latte tastes weird, and the size for the bacon egg wrap should be a crime for it’s price, the size of my palm was 10x bigger than it.
Atmosphere: 1
Food: 1
Service: 2
Ordered an Avocado toast and was given a BURNT toast with a light covering on avocado, no seasoning. Was half out of the box and made a mess of the inside of the bag. If I knew how to take a picture and add from my phone I would have. Was not edible.
Atmosphere: 4
Food: 1
Service: 1
GREAT COFFEE
Cashier wasn't friendly and didn't know her manners. I asked for 3 pumps of mocha and you can clearly see in my ice coffee there's only 1 pump. Coffee is bitter not light and sweet. With "3 pumps of mocha, 4 creams, and 4 liquid sugars" it should taste like I dumped a shot of coffee in my chocolate milk but it doesn't. I wish I could post a picture because this order was made wrong. I didn't get a receipt when I was rushed out the drive through. I recommend retraining and explaining taking the extra 2 seconds to double check you made the order right before serving it will get you much farther than rushing and shoving whatever you felt like making out the window. I said thank you after ordering, after payment, and after receiving my order, yet she was mute. Last I checked I've never met a mute working a drive thru so I doubt that was the case. People need to realize without customers coming to your store you will shut down due to lack of profit and you'll be out of a job. I guess integrity in your work is dead at dunkin donuts at this location. This is why I stopped coming here years ago. Next time I'll drive the extra mile to go to the dunkin on broad st. My recommendation is you go anywhere else. Not worth wasting your money then being blasted on social media for being a Karen even though all you wanted was your order made correct. Not worth the stress and headache.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Munchkins Donut Hole Treats
My wife is an avid Dunkin’ Donuts person. We pulled in and ordered a medium coffee to sugared donuts got powdered donuts. They don’t know the difference evidently second of all she ordered a bagel toasted with cream cheese. The thing was like a hockey puck. I never seen anything so hard how many days did they keep those things before they throw them away? They should’ve have fresh ones when you’re paying 3 1/2 dollars for Bagel. This was takeout at the window. I’m sure they’ll tell me to bring it back, but we drove up the highway 84 all the way to Stafford Springs and pulled into our yard. She was halfway here when she opened it as a coffee was hers was iced coffee and she had a couple sips on that but she took one bite out of it, spit it back in the bag, threw it on the floor on my side of the car, waste to go back to screw around with the lousy bagel
Atmosphere: 4
Food: 1
Service: 4
Service was fast!! Impressed.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Munchkins Donut Hole Treats, Muffins, Croissant, Bagel
No one smiles. Or says thank you. Signs everywhere say have money ready. Asked how much, they replied pay at the window! Asked how much so we can be ready, and they spoke so fast we had no idea what they said.
And we had to wait 5 minutes for the coffee?! Why, it is a coffee place and not busy either.
The guy who brought it to our car was nice tho.
Atmosphere: 3
Food: 4
Service: 2
All ways busy
Atmosphere: 3
Food: 4
Service: 4
They have a nice job of transforming this D&D into an esthetically pleasing store from before. But I counted 10 people working, and it took me over 13 mins to order and get my food, and it wasn't correct and didn't have time to change it. No cheese on my sandwich and not toasted... I understand it's a Friday and a busy store, but there was only 1 person ahead of me and 2 behind me. I know this maybe an outlier day and would give them a chance again since staff was courteous
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Donuts, Egg and Cheese
Love this dunkin
Kid-friendliness: Decorated donuts
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sourdough Breakfast Sandwich
Restaurantji Recommends
Went for breakfast before work. I was given a reheated sandwich stale in some part crunchy in others uneven not fresh. I never had this issue with other manchester location deming. They always serve fresh. This was not fresh no wonder it took literally less than a minute after I ordered for them to hand it to me. Lazy, unprofessional, unsanitary.
Atmosphere: 1
Food: 1
Service: 1
Fast service, my coffee was made just the way I like it and the staff was friendly. Everything was as expected.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Bacon Egg and Cheese, Donuts
I see so many bad reviews but it’s never been a bad encounter with this store.Today heavenly was the absolute best ! God bless you girl thank you so much for being kind and patient with my mom and I ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Nothing but coffee grounds in coffee
Great Staff on Brainard rd.
Atmosphere: 4
Food: 4
Service: 5
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