The site renovated but not clean or organized. When I went in to pick up my order I placed the order through the app. There was no one in front I thought it was closed we had to wait a long time so I called The person was friendly but very very very slow to take the order in person and by drive tru. For a simple hot chocolate he had to read the receipt several times. I didn't know where things were. I hope they can improve this place. It's a shame that it is new and has several things lacking.
Darlene Fentner
Renovations are very nice. Man taking my order was very accommodating. Employee at window was impatient tapping her fingernails while I got correct change from my wallet. I am eating my food now. No napkin in the bag. I shouldn't need to ask for a napkin with a to go order.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Egg and Cheese
Tanay Prabhavalkar
Very bad service. I never get what I ask for. All employees are brainless. I clearly told the employee 5 times that I want a strawberry donut and vanilla donut. But then also I got both vanilla donuts. WORRRRRRST service. I INSIDT everybody to completely avoid this place. I also request the owner to fire all the employees.
Service: 1
Megan Grimm
It's gotten better since the last time I reviewed the store quality.One person there questions a lot of the orders. I think they just need a bit of encouragement because of self-confidence, but the people there are strong minded people. I think working with them over time will help encourage that person to have that self-confidence to get orders out and done quickly.
Atmosphere: 3
Food: 5
Service: 3
Chris F
The morning staff and coffee is excellent.Do not go here in the evening unless you want to pay for water and milk instead of coffee. By 6:15pm they have the new machines shut down and making your coffee out of pre-poured cups. And don’t say anything, you get attitude. Not going there in the evening anymore!!!
Service: 1
Heather Rathbun
It took almost 20min to get donuts that were sitting in the case right in front of me...because everyone was only focused on making drinks. Then I was informed that the muffin I ordered and paid for already was out and the drink that I ordered and paid for already was missing almost all of the ingredients..... total cluster. The person who I'm assuming was the manager was very nice and apologized because there are a lot of new people. Clearly they need to improve their onboarding process.
Atmosphere: 2
Food: 3
Service: 2
Andy
It's a great place don't get me wrong but I was going to get some donuts but when my mom came home they said they have no donuts WHY THE HELL CALL YOUR SELF DUNKKN DOUNUTS ID YALL DONT HAVE DANM DOUNUTS HELL IS WROUNG WITH
Takes three people to finish doing my cup of decaf. C'MON!
Atmosphere: 1
Food: 1
Service: 1
Sarah S.
Came in and ordered a pumpkin spice latte (through the app)z arrived 4 mins later and waited inside all of 45 seconds and somebody asked if I was a mobile order. I confirmed that I was & they asked my name and I said "Sarah" and then there was a chorus of people saying the name "Sarah" (or this is how it felt) and the my coffee was handed to me TOASTY and somebody apologized for the wait. Also note but it was clean and well staffed and I was impressed with my experience and would be back!
Casey Blake
Literally had to pour a tablespoon of butter out of my bagel
Atmosphere: 1
Food: 1
Service: 1
Mike Menditto
New wrap ng and cold in the
Food: 1
Greyson Bordeau
I go to this Dunkin' almost every day and every time I walk in Alicia is there and greets me personally as I go there a lot. She goes above and beyond with a smile on her face with not only phenomenal service, but everything she prepares is above average and always fulfils the order with no mistakes. Alicia is one of the best people to see in the morning and always has a smile on her face. This Dunkin' is definitely one of my favorites and the above and beyond service will not be unspoken for or underappreciated! Above and Beyond, and exceeds expectations for a restaurant like such. 100% effort.
Quick in and out
Atmosphere: 5
Food: 5
Service: 5
I got good service, bathroom very clean
The site renovated but not clean or organized. When I went in to pick up my order I placed the order through the app. There was no one in front I thought it was closed we had to wait a long time so I called The person was friendly but very very very slow to take the order in person and by drive tru. For a simple hot chocolate he had to read the receipt several times. I didn't know where things were. I hope they can improve this place. It's a shame that it is new and has several things lacking.
Renovations are very nice. Man taking my order was very accommodating. Employee at window was impatient tapping her fingernails while I got correct change from my wallet. I am eating my food now. No napkin in the bag. I shouldn't need to ask for a napkin with a to go order.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Egg and Cheese
Very bad service. I never get what I ask for. All employees are brainless. I clearly told the employee 5 times that I want a strawberry donut and vanilla donut. But then also I got both vanilla donuts. WORRRRRRST service. I INSIDT everybody to completely avoid this place. I also request the owner to fire all the employees.
Service: 1
It's gotten better since the last time I reviewed the store quality.One person there questions a lot of the orders. I think they just need a bit of encouragement because of self-confidence, but the people there are strong minded people. I think working with them over time will help encourage that person to have that self-confidence to get orders out and done quickly.
Atmosphere: 3
Food: 5
Service: 3
The morning staff and coffee is excellent.Do not go here in the evening unless you want to pay for water and milk instead of coffee. By 6:15pm they have the new machines shut down and making your coffee out of pre-poured cups. And don’t say anything, you get attitude. Not going there in the evening anymore!!!
Service: 1
It took almost 20min to get donuts that were sitting in the case right in front of me...because everyone was only focused on making drinks. Then I was informed that the muffin I ordered and paid for already was out and the drink that I ordered and paid for already was missing almost all of the ingredients..... total cluster. The person who I'm assuming was the manager was very nice and apologized because there are a lot of new people. Clearly they need to improve their onboarding process.
Atmosphere: 2
Food: 3
Service: 2
It's a great place don't get me wrong but I was going to get some donuts but when my mom came home they said they have no donuts WHY THE HELL CALL YOUR SELF DUNKKN DOUNUTS ID YALL DONT HAVE DANM DOUNUTS HELL IS WROUNG WITH
Atmosphere: 1
Food: 1
Service: 4
Recommended dishes: Donuts
New and renovated.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Takes three people to finish doing my cup of decaf. C'MON!
Atmosphere: 1
Food: 1
Service: 1
Came in and ordered a pumpkin spice latte (through the app)z arrived 4 mins later and waited inside all of 45 seconds and somebody asked if I was a mobile order. I confirmed that I was & they asked my name and I said "Sarah" and then there was a chorus of people saying the name "Sarah" (or this is how it felt) and the my coffee was handed to me TOASTY and somebody apologized for the wait. Also note but it was clean and well staffed and I was impressed with my experience and would be back!
Literally had to pour a tablespoon of butter out of my bagel
Atmosphere: 1
Food: 1
Service: 1
New wrap ng and cold in the
Food: 1
I go to this Dunkin' almost every day and every time I walk in Alicia is there and greets me personally as I go there a lot. She goes above and beyond with a smile on her face with not only phenomenal service, but everything she prepares is above average and always fulfils the order with no mistakes. Alicia is one of the best people to see in the morning and always has a smile on her face. This Dunkin' is definitely one of my favorites and the above and beyond service will not be unspoken for or underappreciated! Above and Beyond, and exceeds expectations for a restaurant like such. 100% effort.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts