This is good food. Is it worth a wait no! We made reservations for 7:30pm. We went in at 7. We weren’t seated until 7:45 which is fine. They took our drinks and then we didn’t receive or see service until 8:30. We watched two ladies leave because they had been there since 6:30. We ordered and then we watched another table have the chef come and cook for them after they were seated after us. Then we weren’t cooked and eating until 9pm. No sight of apology, no sight of reimbursement or anything. They are under staffed. I am super forgiving on that aspect but do not over book reservations if you can not accommodate showing up. I will never recommend this place ever and I personally will never be back.
Atmosphere: 1
Food: 1
Service: 1
TB
We eat here all the time and have never had an issue it’s always been a wonderful experience. However, tonight we tried takeout and our expirience was not the same. My order was messed up (ok no problem) spoke to the manager Kenny and drove back to pick up the *correct* order but it was still incorrect even after repeating myself multiple times and it seems he just brushed me off. Super disappointing as this is a restaurant we frequently go to and meet friends/family at and will still recommend but will not be getting takeout from again.
Food: 3
Service: 2
Dreya
Staff is great the owner is so kind and friendly will be coming back more
Atmosphere: 5
Food: 5
Service: 5
Amanda Shanks
We had hibachi. It was good food and the expected show. Nice, clean, and as expected. It was nothings crazy fun or unique from any other hibachi experience, but that is okay. The server was attentive and kind. We went on a weekday, and it was fairly quite. There was only one other group in the restaurant at the time. It was easy to talk and enjoy ourselves.
Atmosphere: 5
Food: 4
Service: 5
Brittany S
Been a few time and the food has always been correct, served in timely manner and hot(or cold if it was supposed to be) the scallion pancake are one of my favorite thing. Drinks have always been delicious. My least favorite thing is probably the hibachi needs served as a side order.
Atmosphere: 4
Food: 4
Service: 4
Sophia Mateo
Placed an order for takeout at 6:30 for 7:30 pickup. Got there at 7:30 and food wasn’t ready for another hour! When we opened the food was all cold. One item was missing and another order of chicken was wrong. No idea why we had to wait over an hour for cold food or wrong items. Was offered “a can of soda or something” for the wait.
Food: 2
Service: 1
ROLANDO CRUZ
Amazing food! Amazing services! Definitely worth every penny and can't wait to come back again!
Ki Mojica
The food at Kobe Asian Bistro is good and well prepared, but the customer service really brings the experience down. Staff can be inattentive and not very friendly, which takes away from an otherwise enjoyable meal. With better service, this place could easily be much better.
Atmosphere: 2
Food: 5
Service: 2
Brooke Studdard
Everywhere on my order I wrote down SEVERE PEANUT ALLERGY NO PEANUTS PLEASE and there were peanuts in my dish. my partner is extremely allergic to peanuts and they could kill her… I called and explained that and asked for a refund and they said they could send me a gift card. I never got it. Like they couldn’t refund me for an error on their part? The sushi was also just bad. Don’t waste your money here.
Atmosphere: 1
Food: 1
Service: 1
Karin Gonzalez
Plz don’t eat here , I came with my boyfriend for dinner and the service was terrible and after we had the hibachi, same night we had food poisoning. I’ve been vomiting and going number 2 for two days since I ate there smh
Restaurant has no respect for allergies. Whoever is answering the phones is extremely rude. Hung up on me in the middle of asking a question. I called back multiple times and he kept screening the call and decided to pick up and hang up the phone multiple times. Will NEVER order from them again.
Ally Fotheringhame
Stay clear. The food is not fresh or properly temperature controlled - cold chicken and warm sushi. My stomach is churning just thinking of what the food looked like.
Ally F
Tried this place last night - tried 3 different sushi rolls, crab rangoons and sesame chicken. The portions are small, but honestly considering how gross the food was it was ultimately fine because it was less food to throw out. One roll of sushi was literally grey. The other two tasted way too fishy. The sesame chicken was bland, cold and undercooked. Skip this place. For sushi, go to Wasabi or Umami for much better, fresh sushi!
Food: 2
Theresa Sadlier
Sadly this was a disappointing experience. My friend and I ordered 3 appetizers: shrimp spring rolls, crab rangoon, and chicken satay. My friend liked her rolls, hence the second star. The other dishes were pretty awful and we didn't finish them. I think the food may have been old and reheated or maybe frozen. The rangoon was tough and chewy, the chicken was overcooked and dried out. The seasoning was below average. The service was truly bad. After having to track down our waitress who had not checked on us, I asked for soy sauce, which she brought. When we asked for the check, she took the sauce back while we were still eating and using the sauce. Maybe this was a one off, but I won't be back to find out.
This is good food. Is it worth a wait no! We made reservations for 7:30pm. We went in at 7. We weren’t seated until 7:45 which is fine. They took our drinks and then we didn’t receive or see service until 8:30. We watched two ladies leave because they had been there since 6:30. We ordered and then we watched another table have the chef come and cook for them after they were seated after us. Then we weren’t cooked and eating until 9pm. No sight of apology, no sight of reimbursement or anything. They are under staffed. I am super forgiving on that aspect but do not over book reservations if you can not accommodate showing up. I will never recommend this place ever and I personally will never be back.
Atmosphere: 1
Food: 1
Service: 1
We eat here all the time and have never had an issue it’s always been a wonderful experience. However, tonight we tried takeout and our expirience was not the same. My order was messed up (ok no problem) spoke to the manager Kenny and drove back to pick up the *correct* order but it was still incorrect even after repeating myself multiple times and it seems he just brushed me off. Super disappointing as this is a restaurant we frequently go to and meet friends/family at and will still recommend but will not be getting takeout from again.
Food: 3
Service: 2
Staff is great the owner is so kind and friendly will be coming back more
Atmosphere: 5
Food: 5
Service: 5
We had hibachi. It was good food and the expected show. Nice, clean, and as expected. It was nothings crazy fun or unique from any other hibachi experience, but that is okay. The server was attentive and kind. We went on a weekday, and it was fairly quite. There was only one other group in the restaurant at the time. It was easy to talk and enjoy ourselves.
Atmosphere: 5
Food: 4
Service: 5
Been a few time and the food has always been correct, served in timely manner and hot(or cold if it was supposed to be) the scallion pancake are one of my favorite thing. Drinks have always been delicious. My least favorite thing is probably the hibachi needs served as a side order.
Atmosphere: 4
Food: 4
Service: 4
Placed an order for takeout at 6:30 for 7:30 pickup. Got there at 7:30 and food wasn’t ready for another hour! When we opened the food was all cold. One item was missing and another order of chicken was wrong. No idea why we had to wait over an hour for cold food or wrong items. Was offered “a can of soda or something” for the wait.
Food: 2
Service: 1
Amazing food! Amazing services! Definitely worth every penny and can't wait to come back again!
The food at Kobe Asian Bistro is good and well prepared, but the customer service really brings the experience down. Staff can be inattentive and not very friendly, which takes away from an otherwise enjoyable meal. With better service, this place could easily be much better.
Atmosphere: 2
Food: 5
Service: 2
Everywhere on my order I wrote down SEVERE PEANUT ALLERGY NO PEANUTS PLEASE and there were peanuts in my dish. my partner is extremely allergic to peanuts and they could kill her… I called and explained that and asked for a refund and they said they could send me a gift card. I never got it. Like they couldn’t refund me for an error on their part? The sushi was also just bad. Don’t waste your money here.
Atmosphere: 1
Food: 1
Service: 1
Plz don’t eat here , I came with my boyfriend for dinner and the service was terrible and after we had the hibachi, same night we had food poisoning. I’ve been vomiting and going number 2 for two days since I ate there smh
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Great place
Restaurant has no respect for allergies. Whoever is answering the phones is extremely rude. Hung up on me in the middle of asking a question. I called back multiple times and he kept screening the call and decided to pick up and hang up the phone multiple times. Will NEVER order from them again.
Stay clear. The food is not fresh or properly temperature controlled - cold chicken and warm sushi. My stomach is churning just thinking of what the food looked like.
Tried this place last night - tried 3 different sushi rolls, crab rangoons and sesame chicken.
The portions are small, but honestly considering how gross the food was it was ultimately fine because it was less food to throw out.
One roll of sushi was literally grey. The other two tasted way too fishy. The sesame chicken was bland, cold and undercooked. Skip this place.
For sushi, go to Wasabi or Umami for much better, fresh sushi!
Food: 2
Sadly this was a disappointing experience. My friend and I ordered 3 appetizers: shrimp spring rolls, crab rangoon, and chicken satay. My friend liked her rolls, hence the second star. The other dishes were pretty awful and we didn't finish them. I think the food may have been old and reheated or maybe frozen. The rangoon was tough and chewy, the chicken was overcooked and dried out. The seasoning was below average. The service was truly bad. After having to track down our waitress who had not checked on us, I asked for soy sauce, which she brought. When we asked for the check, she took the sauce back while we were still eating and using the sauce. Maybe this was a one off, but I won't be back to find out.
Atmosphere: 1
Food: 2
Service: 1
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