McDonald's

184-188 Spencer St, Manchester
(860) 812-1977

Recent Reviews

Matthew Avina

Order accuracy is usually great, the people working there are awesome. I see them so much I’m friends with a few now. My major gripe is that fries could be a little crispier and that they are now under filling drinks (those are automated by the mgr.) getting a sense their quality is declining recently

Atmosphere: 4

Food: 3

Service: 4

Justine Colwick

fix your doordash service IMMEDIATELY. it’s almost always wrong and for the amount you charge on doordash it should be correct

David Call

I ordered 2 fish filets and 1 mcdouble and I got 1 fish filet and 2 mcdoubles. Bad.

Service: 1

Karen Copes

They treat me well

Luis Feliciano

Some items were missing.

Atmosphere: 3

Food: 3

Service: 1

Heather Bussiere

Went to try and get something to eat before work, everything was turned off hours before they’re supposed to be closed. The staff in general couldn’t care less about customer service or the customers aside from joking around in front of the customers.

Atmosphere: 1

Food: 1

Service: 1

V Caz

Eh, where to begin....well, the McDonald's chains of recent years have been in a slow decline and their current state is, well, very sub par.For context, I go through McDonald's drive-thrus when my teenager asks, usually when we're busy and running around for appointments.The staff of McDonald's all seem to be very much the same, which (in my opinion) seem to be several things, including lacking in the personality required for a customer service job, and happy. I've not yet been served by a smiling, pleasant employee. They don't make eye contact. It's more of a "That'll be twenty dollars" and then a "Here's your order", followed by the glass serving window being quickly shut and the staff walking away. So if you're missing straws, napkins, or a part or your order, you're left sitting at the drive-thru window until they return.As far as the food, it has certainly shrunk! I try to avoid McDonald's if I can because you don't get a lot for what they charge.At this particular McDonald's, though, our specific "issue" with our large order was that one of the kids in our vehicle bordered a Sprite. We were handed a cup of a very clear liquid (like water with ice), filled only about three quarters of the way. It wasn't bubbly as you'd expect a Sprite to be. She tasted it and was immediately disgusted. She said it tasted like pure seltzer, that carbonation flavor, but NOT like Sprite. When I brought this to the employee's attention, they seemed they they didn't care one way or the other, but they went to get another one. The employee returned to say that the Sprite machine was "out of syrup", so to choose another flavor. I'm not sure how they didn't know this if they kept their machines properly, but they handed us a medium that wasn't filled to the top like the other three were, that wasn't bubbly, and that CLEARLY did not have the appearance of Sprite. This one thing makes me wonder what else isn't kept up to standards, and we're talking food, so this shouldn't be a question. We spent a lot of money with this visit.I can't speak on the inside because we went through the drive-thru. It appeared clean from my view. The parking lot was large, but empty.I really can't say this is higher than a 3 star establishment because there was nothing there to make them stand out, or better than the next. They're really all the same from what I've seen thus far. Often it's the ice cream machines being down for a variety of reasons, which this seems to be a trend at all McDonald's.

Food: 3

Service: 3

John Kaplan

Got here at 9:45 p.m. and the doors were locked, yet the dining room closes at 11:00 p.m. This is one of the worst McDonald's ever! Multiple times they've closed early when the doors clearly say they should be open!

Atmosphere: 1

Food: 1

Service: 1

Mateo Alvarez

Service is good. However lately the fries are undercooked or food is served cold during lunch hours. It sucks that as minimum wage goes up, the quality of these places goes down. Would love to see these food places put a little more care into the prepping of the food. After all, if you wont do something well then why do it at all? Serve the food how you would like to eat it. Ordered large fries and got a half full order. Hate to complain but boy, it just cant be that hard…

Atmosphere: 4

Food: 2

Service: 4

Yrogerg Swehtam

What they gave me was not edible I had to throw it away

Sara McCloud

Decent has far as McDonald's go. I can go here usually without an incredibly long wait some of the other

Atmosphere: 4

Food: 4

Service: 4

Edithmary Lugo

Horrible service. Asked for 2 orders of nuggets and 2 cheese burger meals. Fries were burnt. We got just 1 bbq sauce for a 10pc and a 6 pc and we never got our cheese burger. They never get our order right! So im done. Never going

Food: 1

Service: 1

alyse caron

Cant complain, always get what I ordered!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Sandwich, Chicken Mcnuggets, Sausage Mcmuffin

Toi

McDonald's is decent. Food is hot to order. Decent prices when you're trying to grab something on the go. I don't really do McDonald's, so I pretty much buy the 2 for $3.99 Sandwiches and Fries for my kids. One time I decided I would buy meals not knowing the prices went up and it came up to like $50 and I'm the type of person if I'm going to spend that much money on 3 meals I rather go out to an actual restaurant with my kids and enjoy a meal. For me, Micky Ds is a grab and go. I'm not about to go broke for no mystery meat. IJS....I get that 2 sandwiches a piece for $3.99 whatever size fry. I believe my daughter and I split a large one last time and got some ice cream. I spent like $13. Felt amazing ? ? Cuz that $50 was not it for no McDonald's...I'm not doing it. Lol, call it what you want.

Heather Rathbun

Even with a long drive-thru line, the staff was very friendly and didn't feel rushed at all.

Atmosphere: 5

Food: 5

Service: 5

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