I’ve been to this location (Manchester) only a couple times, and I’m already hooked. The food is great, and worth the price for the amount (which is something I care about when ordering food anywhere).
The staff are so great, and I can just tell how hard they work to keep up with everything. They’re kind, patient, and knowledgeable of their products. The establishment is so clean, and I’ve had no negative customer service interactions.
Though the advertising team for this company as a whole is very creative, and are able to make me laugh with their menu and other ads, I will continue to return to Teriyaki Madness because of their staff.
To Maylee, Richie, Princess, you guys are much appreciated, thank you!
Great food! I'm always looking for fresh food to eat and this is the place for me! Good prices and I was pleased with the portions of meat they give you. Clean atmosphere and genuinely nice service.
Atmosphere: 5
Food: 5
Service: 5
Yamelis Betancourt
Visited the restaurant Saturday evening around 6:15pm. The restaurant was cleaned, stocked and the staff was very helpful and patient while waiting for the app to load. Julie explained the offers and coupons. She was very friendly. The food was fresh, hot and flavourful. Will come back again for sure
Atmosphere: 5
Food: 5
Service: 5
Chris McGrane
Very positive experience, the staff is super friendly. Sana and khadijha were especially kind!
Atmosphere: 5
Food: 5
Service: 5
Crista Aresti
I work for UConn with our site at Connecticut Children's Medical Center. This place is amazing! We order catering bowls all the time and we can't get enough! Our delivery driver is always so sweet, they give plenty of food, everything is hot, fresh, and delicious. We can't wait to continue to use them this year and I am so happy to have stumbled upon this place by accident. Keep up the great work!!
Atmosphere: 5
Food: 5
Service: 5
Thinh Pham
Thank you for the team efforts to support my big order. The lunch was great, everyone loves your food. Even though we placed a big order, the manager and team members ensured we had everything we needed. Thank you again. We will place more orders from you guys soon.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Breast Teriyaki Bowl
Brian Renouf
They refused to take cash
Atmosphere: 1
Food: 1
Service: 1
Bri Richards
Very disappointed with my visit here tonight!! Wow the portions and service have gone way downhill from when they first opened. The excuse of “sorry for the wait” and “we are currently training new staff” is getting old. The staff is more worried about their personal lives, holding conversations, and the music in the restaurant rather than actually doing some work. I ordered 2 large bowls both with spicy orange chicken and teriyaki steak, one with rice and the other all veggies… there were about 6 pieces of spicy orange chicken and 8 pieces of steak in both large bowls, the veggies were overdone, and the rice tasted like it was sitting for hours and was crunchy af so gross. I also ordered the crab rangoon which were pretty tasty but you can tell it’s freezer food for sure. Also, I received only 1 sauce of 6 pieces and was asked to pay for additional lol inflation can’t be that bad! Two large meals with double protein, 2 drinks and the 6 piece crab rangoon came to over $50, and let me tell you it was not worth it at all. I could’ve gone to the mall and gotten more food for half the price. Not to mention that you have pay an extra 50 cents for spicy orange chicken and $1 for veggies instead of rice. I won’t be returning to this location, I’ll maybe try the Enfield location if I’m around that area since reviews are better there.
Atmosphere: 1
Food: 1
Service: 1
Viviana Torres
The girl at the register was very friendly. It was a good portion but, the food was tasteless and the crab rangoo taste like when the cheese is about to expired. I order the 4 pieces just to be able to try one and trow away the rest. I don’t think I’ll come back. I wish they can fixed this problems.
Probably won’t be back here. Wasn’t even greeted when walking in the door. One person running the counter with multiple people standing around. I ordered my food 30 mins ago and it’s still not ready. This is my first time here and already just not a good experience. Y’all need to get the night team some help. The girl running the counter is super unfriendly, she looks stressed having to be the only person up front with multiple people staring at her for their food. I was excited but this experience makes me not want to come back.
Atmosphere: 1
Service: 1
Sriram Devadi
The food was good but the wait times are CRAZY. I ordered twice or thrice here and they took more than 30 minutes each time for me to receive my order.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Chicken Teriyaki Bowl
Dawn Abro
Literally the worst food I have ever had. Steak was like chipped beef. Fried rice was a ball of mush. Not even good flavor. Not going back
I’ve been to this location (Manchester) only a couple times, and I’m already hooked. The food is great, and worth the price for the amount (which is something I care about when ordering food anywhere).
The staff are so great, and I can just tell how hard they work to keep up with everything. They’re kind, patient, and knowledgeable of their products. The establishment is so clean, and I’ve had no negative customer service interactions.
Though the advertising team for this company as a whole is very creative, and are able to make me laugh with their menu and other ads, I will continue to return to Teriyaki Madness because of their staff.
To Maylee, Richie, Princess, you guys are much appreciated, thank you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Roll, Chicken Teriyaki Bowl, Salmon Teriyaki Bowl
The food is so good and fresh.
Great food! I'm always looking for fresh food to eat and this is the place for me! Good prices and I was pleased with the portions of meat they give you. Clean atmosphere and genuinely nice service.
Atmosphere: 5
Food: 5
Service: 5
Visited the restaurant Saturday evening around 6:15pm. The restaurant was cleaned, stocked and the staff was very helpful and patient while waiting for the app to load. Julie explained the offers and coupons. She was very friendly. The food was fresh, hot and flavourful. Will come back again for sure
Atmosphere: 5
Food: 5
Service: 5
Very positive experience, the staff is super friendly. Sana and khadijha were especially kind!
Atmosphere: 5
Food: 5
Service: 5
I work for UConn with our site at Connecticut Children's Medical Center. This place is amazing! We order catering bowls all the time and we can't get enough! Our delivery driver is always so sweet, they give plenty of food, everything is hot, fresh, and delicious. We can't wait to continue to use them this year and I am so happy to have stumbled upon this place by accident. Keep up the great work!!
Atmosphere: 5
Food: 5
Service: 5
Thank you for the team efforts to support my big order. The lunch was great, everyone loves your food. Even though we placed a big order, the manager and team members ensured we had everything we needed. Thank you again. We will place more orders from you guys soon.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Breast Teriyaki Bowl
They refused to take cash
Atmosphere: 1
Food: 1
Service: 1
Very disappointed with my visit here tonight!! Wow the portions and service have gone way downhill from when they first opened. The excuse of “sorry for the wait” and “we are currently training new staff” is getting old. The staff is more worried about their personal lives, holding conversations, and the music in the restaurant rather than actually doing some work. I ordered 2 large bowls both with spicy orange chicken and teriyaki steak, one with rice and the other all veggies… there were about 6 pieces of spicy orange chicken and 8 pieces of steak in both large bowls, the veggies were overdone, and the rice tasted like it was sitting for hours and was crunchy af so gross. I also ordered the crab rangoon which were pretty tasty but you can tell it’s freezer food for sure. Also, I received only 1 sauce of 6 pieces and was asked to pay for additional lol inflation can’t be that bad! Two large meals with double protein, 2 drinks and the 6 piece crab rangoon came to over $50, and let me tell you it was not worth it at all. I could’ve gone to the mall and gotten more food for half the price. Not to mention that you have pay an extra 50 cents for spicy orange chicken and $1 for veggies instead of rice. I won’t be returning to this location, I’ll maybe try the Enfield location if I’m around that area since reviews are better there.
Atmosphere: 1
Food: 1
Service: 1
The girl at the register was very friendly. It was a good portion but, the food was tasteless and the crab rangoo taste like when the cheese is about to expired. I order the 4 pieces just to be able to try one and trow away the rest. I don’t think I’ll come back. I wish they can fixed this problems.
Atmosphere: 3
Food: 2
Service: 5
Restaurantji Recommends
Had a great meal! Ordered teriyaki chicken, tasted great
Atmosphere: 5
Food: 5
Service: 5
First time here! N the food was Slammin! Flavorable n generous portions!! And they have chop stick forks which is wicked!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Edamame, Orange Chicken Bowl, Steak Teriyaki Bowl
Probably won’t be back here. Wasn’t even greeted when walking in the door. One person running the counter with multiple people standing around. I ordered my food 30 mins ago and it’s still not ready. This is my first time here and already just not a good experience. Y’all need to get the night team some help. The girl running the counter is super unfriendly, she looks stressed having to be the only person up front with multiple people staring at her for their food. I was excited but this experience makes me not want to come back.
Atmosphere: 1
Service: 1
The food was good but the wait times are CRAZY. I ordered twice or thrice here and they took more than 30 minutes each time for me to receive my order.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Chicken Teriyaki Bowl
Literally the worst food I have ever had. Steak was like chipped beef. Fried rice was a ball of mush. Not even good flavor. Not going back
Atmosphere: 1
Food: 1
Service: 5
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