I like this place because they are usually busy so l know the food is fresh. Very friendly and efficient workers. Would highly recommend this place.
Atmosphere: 5
Food: 5
Service: 5
Peter Fong Jr
All the staff do is talk and gossip while taking customer order poorly and order are never accurate.waste of time and money and nobody can speak proper English.too many language barriers.
Atmosphere: 1
Service: 1
Julie Santana
Food is always fresh which I’m thankful for but some of the staff at drive thru look miserable all the time. Sometimes have attitudes and give eye rolls when they are told they forgot something. Most times I am either missing sauce or my order is incorrect. Not my favorite location for sure.
Atmosphere: 2
Food: 4
Service: 3
Rachel B
This location yet again messed up our order. We went to the drive-thru on our way to sports practice. I ordered a bacon double stack bag and a chicken blt bag, with ranch for one meal and sweet and sour for the other. What we got was 1 single cheeseburger with ketchup, no bacon and a plain crispy chicken sandwich, with 4 packets of BBQ sauce. But then there were extra nuggets, so my kid was happy enough. We also ordered 2 frostys, which we got, but only 1 spoon in the bag. I also didn't get a receipt, so I have no idea what I was charged for. And please stop asking if we want medium or large when the menu pricess reflect the cost of a SMALL.
Atmosphere: 1
Food: 2
Service: 1
Richie Rahmos Entertainment
For the second time I received one Dave’s triples and on Dave’s double even though I got charged for two triple baconaters and when I try to call back, the girl said, bring your receipt bring your hope and try again and hung up on me I tried to call back and nobody picked up. I promise Mid food and disrespect.
Atmosphere: 1
Food: 3
Service: 1
Michelle Shepard
Employees are very unattentive if you go in the store. They were very dismissive to customers when being told their sauces were missing from their bag. Fairly quick if you go through the drive through.
Atmosphere: 3
Food: 3
Service: 2
Morgan Morrone
Always horrible customer service. No greeting, no thank you. Woman dropped my card out the drive thru window, no sorry or acknowledgment… food lukewarm.
Food: 2
Service: 1
Justin Rocco
Always accurate and friendly
Atmosphere: 4
Food: 4
Service: 4
shannon mcgrath
Went through the drive through and wasn’t greeted the lady handed me my food and drink and shut the window poor customer service
Hunter Halsted
My go-to Wendy’s in Manchester. 9 times out of 10 Broad St Wendy’s is better tasting than the Spencer St and Buckland locations, and always better service.
Had to go back inside after my drive-through order was messed up, They remade my order, but when I pulled out the chicken nuggets, I noticed that they weren’t spicy like I told him I told him to replace my nuggets with spicy. He took the nuggets out of my hand that I touched and put them back into the nuggets to be redistributed to customers after I let him know. Hey, I touched those nuggets. He did not care.
Atmosphere: 1
Food: 1
Service: 1
Jacob Allman
I placed a mobile order while at the other location, normally the app sets it to your closest location, this time it didn't, so I tried to call this location to ask for a refund so I could place my order at the store I was at already. They didn't answer after repeated calls so my partner and I had to walk an hour to go get the food. Apon getting there we realized that they just left our food sitting there for an hour, frostys melted, food cold and soggy, and my order wasn't even right. I made alterations to my burger removing the mayo and adding pickles and mustard, they completely ignored these alterations, and when I asked for fresh frostys, they went to the back and just transfered the already bad frostys into new cups. I'm beyond upset about the service I recieved here and the workers severely need better training. If I would've treated people the way I was treated here at my job I would've been fired.
I like this place because they are usually busy so l know the food is fresh. Very friendly and efficient workers. Would highly recommend this place.
Atmosphere: 5
Food: 5
Service: 5
All the staff do is talk and gossip while taking customer order poorly and order are never accurate.waste of time and money and nobody can speak proper English.too many language barriers.
Atmosphere: 1
Service: 1
Food is always fresh which I’m thankful for but some of the staff at drive thru look miserable all the time. Sometimes have attitudes and give eye rolls when they are told they forgot something. Most times I am either missing sauce or my order is incorrect. Not my favorite location for sure.
Atmosphere: 2
Food: 4
Service: 3
This location yet again messed up our order. We went to the drive-thru on our way to sports practice. I ordered a bacon double stack bag and a chicken blt bag, with ranch for one meal and sweet and sour for the other. What we got was 1 single cheeseburger with ketchup, no bacon and a plain crispy chicken sandwich, with 4 packets of BBQ sauce. But then there were extra nuggets, so my kid was happy enough. We also ordered 2 frostys, which we got, but only 1 spoon in the bag. I also didn't get a receipt, so I have no idea what I was charged for. And please stop asking if we want medium or large when the menu pricess reflect the cost of a SMALL.
Atmosphere: 1
Food: 2
Service: 1
For the second time I received one Dave’s triples and on Dave’s double even though I got charged for two triple baconaters and when I try to call back, the girl said, bring your receipt bring your hope and try again and hung up on me I tried to call back and nobody picked up. I promise Mid food and disrespect.
Atmosphere: 1
Food: 3
Service: 1
Employees are very unattentive if you go in the store. They were very dismissive to customers when being told their sauces were missing from their bag. Fairly quick if you go through the drive through.
Atmosphere: 3
Food: 3
Service: 2
Always horrible customer service. No greeting, no thank you. Woman dropped my card out the drive thru window, no sorry or acknowledgment… food lukewarm.
Food: 2
Service: 1
Always accurate and friendly
Atmosphere: 4
Food: 4
Service: 4
Went through the drive through and wasn’t greeted the lady handed me my food and drink and shut the window poor customer service
My go-to Wendy’s in Manchester. 9 times out of 10 Broad St Wendy’s is better tasting than the Spencer St and Buckland locations, and always better service.
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
Had to go back inside after my drive-through order was messed up,
They remade my order, but when I pulled out the chicken nuggets, I noticed that they weren’t spicy like I told him I told him to replace my nuggets with spicy. He took the nuggets out of my hand that I touched and put them back into the nuggets to be redistributed to customers after I let him know. Hey, I touched those nuggets. He did not care.
Atmosphere: 1
Food: 1
Service: 1
I placed a mobile order while at the other location, normally the app sets it to your closest location, this time it didn't, so I tried to call this location to ask for a refund so I could place my order at the store I was at already. They didn't answer after repeated calls so my partner and I had to walk an hour to go get the food. Apon getting there we realized that they just left our food sitting there for an hour, frostys melted, food cold and soggy, and my order wasn't even right. I made alterations to my burger removing the mayo and adding pickles and mustard, they completely ignored these alterations, and when I asked for fresh frostys, they went to the back and just transfered the already bad frostys into new cups. I'm beyond upset about the service I recieved here and the workers severely need better training. If I would've treated people the way I was treated here at my job I would've been fired.
Atmosphere: 1
Food: 2
Service: 1
I already lost my tire because of that
Nice service got my food fast.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco Salad, Classic Chocolate Frosty
Food on Broad St. in Manchester is always COLD.
Food: 1
Service: 3
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