hello I just want everyone to know that the cashier is always rude. Today i went in to get lunch on my break from work and the manager dropped a chicken patty on the ground and proceeded to put it in the fryer to be served to customers. yuck!
Atmosphere: 3
Food: 3
Service: 2
Brandon Muse
Late night staff is rude, argumentative and dismissive of customers. I understand it’s near closing time, as I work in food service also and we all dread those customers that show up 5 min before close. Doesn’t change that some people get off work at 1 am and if you close at 2 am you’ll get some hungry people who also had to deal with last minute customers before we could leave and go home- that’s why I get there so close to your closing time. I put customers first and if they order while we are open I treat them as a normal customer without extra attitude same way I would treat the first customer of the day. The rudeness here is extremely unprofessional and all over a frosty because frosty machine “wasn’t working” - AKA they’d already cleaned it before close and didn’t want to clean it again- further proved by the not melted, somewhat fresh frosty on the counter behind the employee when I got to window. Frosty had been paid for on the app already, was told I’d have to be refunded on the app. Which is the worst app to try to get a refund on, a week later I’m still waiting for my refund with no sign of it. I asked about a compensation item that was valued at $1-2 for my $4-5 frosty I didn’t get and was met with attitude. Will continue to drop negative reviews for this place until made right as this whole experience was unprofessional and not deserving of a business to have and maintain any better than a 3 star rating.
Michael Galotto
Your average wendys. Not bad. But nothing jumps out as special.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Jr Bacon Cheeseburger, Dave's Single
Chastity Dilday
MANAGER IS RUDE!!!! My bf had a door dash, he gave them both names at the speaker , he gets to window theu give him one order. He sits waiting for the other order and the manager gonna say drive around again you didnt say it at the speaker. Maybe pay attention when working and you'd be able to hear. I heard it im sure whole parking lot did bc the speaker echos. There is no need to be rude and ignorant. I think this place would benefit from some training !!!!!
Service: 1
Tim O'Neill
Went to drive thru on the way home from a long drive. Service was prompt and courteous. Ordered food for a family of four. 10 minute drive home from this Wendy’s. Food was horrible! It was all dried out. The burgers were dry and when I tried to take the bun off the Dave’s single, the bun was fused to the patty and wouldn’t come off. That’s from sitting under the warming lamp for at least ab hour or more. The chicken nuggets were dry and tasteless. Look at this Wendy’s reviews and ratings compared to other ones in the area. This Wendy’s is not up to par!
Food: 1
Service: 5
Arianna Brown
I door dashed 2 junior bacon cheeseburgers and 2 medium frostys, I only received one burger and the frosty were less than halfway full.
alyssa desso
The person on the speaker was unbelievably rude to us just trying to get frostys
Atmosphere: 1
Food: 1
Service: 1
Cheryl Shuff
The person on the drive thru was very rude and deserves to be fired!!
Kathy Mateya
I love their Apple Pecan Chicken Salad. It was in the bag but without a fork. Luckily I had one in my console. Perfect outside of the fork oversight.
Atmosphere: 3
Food: 5
Service: 5
SAM A.
Burgers were ok but the meat was dry. I thought Wendy’s cooked their meat patties fresh-obviously not. That being said we were hungry and it was better than nothing.
Gave me burnt French toast sticks which were refried. Also seasoned potato fries seemed were refried.
Food: 1
Hoey Nunez
Total disappointment. I get it. Its fast food for a reason. But let's a minute and maybe also please the paying customer. A value meal nowadays has no value. Rude attitude from the cashier. I asked for fresh chicken and i get Re-fried chicken like WTF. Don't waist your time and money here.
Daniel Olson
My order got messed up. The older gentleman manager was very kind and help me through solving my problem and we both walked away from it without it blowing up into an argument. Great customer service!
Service: 5
Fran \u0026 Tom Lowell
I love Wendy's food line. Actually I prefer Wendy's over McDonald's food as it is tastier & fills me up better
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Baconator, Taco Salad, Jr Bacon Cheeseburger
hello I just want everyone to know that the cashier is always rude. Today i went in to get lunch on my break from work and the manager dropped a chicken patty on the ground and proceeded to put it in the fryer to be served to customers. yuck!
Atmosphere: 3
Food: 3
Service: 2
Late night staff is rude, argumentative and dismissive of customers. I understand it’s near closing time, as I work in food service also and we all dread those customers that show up 5 min before close. Doesn’t change that some people get off work at 1 am and if you close at 2 am you’ll get some hungry people who also had to deal with last minute customers before we could leave and go home- that’s why I get there so close to your closing time. I put customers first and if they order while we are open I treat them as a normal customer without extra attitude same way I would treat the first customer of the day. The rudeness here is extremely unprofessional and all over a frosty because frosty machine “wasn’t working” - AKA they’d already cleaned it before close and didn’t want to clean it again- further proved by the not melted, somewhat fresh frosty on the counter behind the employee when I got to window. Frosty had been paid for on the app already, was told I’d have to be refunded on the app. Which is the worst app to try to get a refund on, a week later I’m still waiting for my refund with no sign of it. I asked about a compensation item that was valued at $1-2 for my $4-5 frosty I didn’t get and was met with attitude. Will continue to drop negative reviews for this place until made right as this whole experience was unprofessional and not deserving of a business to have and maintain any better than a 3 star rating.
Your average wendys. Not bad. But nothing jumps out as special.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Jr Bacon Cheeseburger, Dave's Single
MANAGER IS RUDE!!!! My bf had a door dash, he gave them both names at the speaker , he gets to window theu give him one order. He sits waiting for the other order and the manager gonna say drive around again you didnt say it at the speaker. Maybe pay attention when working and you'd be able to hear. I heard it im sure whole parking lot did bc the speaker echos. There is no need to be rude and ignorant. I think this place would benefit from some training !!!!!
Service: 1
Went to drive thru on the way home from a long drive. Service was prompt and courteous. Ordered food for a family of four. 10 minute drive home from this Wendy’s. Food was horrible! It was all dried out. The burgers were dry and when I tried to take the bun off the Dave’s single, the bun was fused to the patty and wouldn’t come off. That’s from sitting under the warming lamp for at least ab hour or more. The chicken nuggets were dry and tasteless. Look at this Wendy’s reviews and ratings compared to other ones in the area. This Wendy’s is not up to par!
Food: 1
Service: 5
I door dashed 2 junior bacon cheeseburgers and 2 medium frostys, I only received one burger and the frosty were less than halfway full.
The person on the speaker was unbelievably rude to us just trying to get frostys
Atmosphere: 1
Food: 1
Service: 1
The person on the drive thru was very rude and deserves to be fired!!
I love their Apple Pecan Chicken Salad.
It was in the bag but without a fork. Luckily I had one in my console. Perfect outside of the fork oversight.
Atmosphere: 3
Food: 5
Service: 5
Burgers were ok but the meat was dry. I thought Wendy’s cooked their meat patties fresh-obviously not. That being said we were hungry and it was better than nothing.
Atmosphere: 3
Food: 4
Service: 5
Restaurantji Recommends
Gave me burnt French toast sticks which were refried. Also seasoned potato fries seemed were refried.
Food: 1
Total disappointment. I get it. Its fast food for a reason. But let's a minute and maybe also please the paying customer. A value meal nowadays has no value. Rude attitude from the cashier. I asked for fresh chicken and i get Re-fried chicken like WTF. Don't waist your time and money here.
My order got messed up. The older gentleman manager was very kind and help me through solving my problem and we both walked away from it without it blowing up into an argument. Great customer service!
Service: 5
I love Wendy's food line. Actually I prefer Wendy's over McDonald's food as it is tastier & fills me up better
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Baconator, Taco Salad, Jr Bacon Cheeseburger
Great service!
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