This place is terrible, it's dirty. They block the front door with a table. So you can't even come in. You have to stand outside in the heat while you wait for your food to be prepared. Then while waiting for my food, they asked for my credit card and wanted me a shout the credit card number from the sidewalk across the restaurant to them. I told them i'm not paying for my food and i'm leaving.
Atmosphere: 1
Food: 1
Service: 1
Carleton Newell
Went tonight to get my usual boneless spare rib combo. Gave young woman $15 for my $12 order. Asked for “handful” of soy and duck sauce. She comes back and hands me $1 for change. When asked about other $2 she motions to bag and says you got sauces. Told her that was normal condiments with meals. She says “you asked for extra.” I pointed out that I did not and simply asked for handful. I won’t be going back.
Atmosphere: 1
Food: 3
Service: 1
silima
Food is okay. Customer service is bad. I think it's part of their business model to "forget" a couple items every time. I've come back multiple times because the location is very convenient and they are quick, but you HAVE to take everything out of the box, check it there, and ask for the 1-3 items they've inevitably tried to cheat you out of.
Food: 3
Service: 1
Unknownb
Wow would not recommend due to the way I was greeted at door .. table In front of door. Getting yelled at in her native tougne. 1st time no next time
Atmosphere: 1
Food: 1
Service: 1
Anonymous Name
Best chinese food in town.
Brenda Gagnon
Food is terrible. And it didn’t used to be. Do they even cook to order? All I saw was microwave cooking. And heaven forbid they let you step more than one foot in the door to get your order. They have a table blocking it. I get why during the pandemic but seriously it’s freezing outside while you wait for an order they said would be in 10 minutes. But it’s already been 25.
Atmosphere: 1
Food: 1
Service: 1
mugschatz
So you check the menu online at AllMenus and give your order along with your debit card information over the phone. You go to pick up your order, and woe to the overly rotund who may not fit between the front door and the social-distancing table that reminds you not to even *think* of approaching the counter. While you wait -- assuming you arrive before the standard "ten minutes" prep time given -- you may glance to your right and notice the light switches that look as if they were transferred directly from an auto repair service bay, black grease smears and all. You reassure yourself that hands are probably washed before preparing your food. You're soon disappointed to learn that everything is charged significantly higher than listed on AllMenus. No receipt other than the paper menu with your items circled and your total written at the top and added to the empty wine box everything went into (to be fair, the PuPu Platter has a lot of pieces and might not fit in a standard bag in addition to his lo mein and her combo). You reach your destination and find the food is pretty good, egg rolls oddly sweet and overly oily but sinfully tasty. You compare your meal with others that have cost more, but most have cost less, and as you research what other reviewers have said, you wonder whether you'll be one of the unlucky ones to endure the ravages of gastrointestinal distress tomorrow...
Atmosphere: 2
Food: 4
Service: 3
Courtney Bail
We placed an order over the phone and went to pick it up 20 mins later. When we show up they interrogated us and then told us that we needed to pay $10 more than what they charged us over the phone. Then they give us the completely wrong meal. Never returning. Also, it looks like They’re burning their bridges from the reviews I’ve read .
Atmosphere: 1
Food: 1
Service: 1
H Van
Very good, quick service and reliable
Aaron Bail
Would give 0 stars if possible. So unorganized and the staff is rude. To get your food you need to tell them your order multiple times and they accuse you of not paying because they have no idea what is going on. Handed me the wrong food after interrogating me on my payment that they insist you do over the phone. When i come back to get the right food they’re even more rude like it’s my fault they don’t have an idea on what’s going on. HIGHLY would not recommend. Worst service ever.
We placed an order over the phone and went to pick it up 20 mins later. When we show up they interrogated us and then told us that we needed to pay $10 more than what they charged us over the phone. Then they give us the completely wrong meal. Never returning. Also, it looks like They’re burning their bridges from the reviews I’ve read .
Atmosphere: 1
Food: 1
Service: 1
Jane Doe
I asked for my chicken fried hard and it was pink and red not done at all.. just nasty couldn’t even eat my chicken..shiit the chicken wasn’t even cleaned ..a waste of my hard earned money!! U have to order ur food at the door I thought Covid was somewhat over lol.. but anyways I will never return here.
This place is terrible, it's dirty. They block the front door with a table. So you can't even come in. You have to stand outside in the heat while you wait for your food to be prepared. Then while waiting for my food, they asked for my credit card and wanted me a shout the credit card number from the sidewalk across the restaurant to them. I told them i'm not paying for my food and i'm leaving.
Atmosphere: 1
Food: 1
Service: 1
Went tonight to get my usual boneless spare rib combo. Gave young woman $15 for my $12 order. Asked for “handful” of soy and duck sauce. She comes back and hands me $1 for change. When asked about other $2 she motions to bag and says you got sauces. Told her that was normal condiments with meals. She says “you asked for extra.” I pointed out that I did not and simply asked for handful. I won’t be going back.
Atmosphere: 1
Food: 3
Service: 1
Food is okay. Customer service is bad. I think it's part of their business model to "forget" a couple items every time. I've come back multiple times because the location is very convenient and they are quick, but you HAVE to take everything out of the box, check it there, and ask for the 1-3 items they've inevitably tried to cheat you out of.
Food: 3
Service: 1
Wow would not recommend due to the way I was greeted at door .. table In front of door. Getting yelled at in her native tougne. 1st time no next time
Atmosphere: 1
Food: 1
Service: 1
Best chinese food in town.
Food is terrible. And it didn’t used to be. Do they even cook to order? All I saw was microwave cooking. And heaven forbid they let you step more than one foot in the door to get your order. They have a table blocking it. I get why during the pandemic but seriously it’s freezing outside while you wait for an order they said would be in 10 minutes. But it’s already been 25.
Atmosphere: 1
Food: 1
Service: 1
So you check the menu online at AllMenus and give your order along with your debit card information over the phone. You go to pick up your order, and woe to the overly rotund who may not fit between the front door and the social-distancing table that reminds you not to even *think* of approaching the counter. While you wait -- assuming you arrive before the standard "ten minutes" prep time given -- you may glance to your right and notice the light switches that look as if they were transferred directly from an auto repair service bay, black grease smears and all. You reassure yourself that hands are probably washed before preparing your food. You're soon disappointed to learn that everything is charged significantly higher than listed on AllMenus. No receipt other than the paper menu with your items circled and your total written at the top and added to the empty wine box everything went into (to be fair, the PuPu Platter has a lot of pieces and might not fit in a standard bag in addition to his lo mein and her combo). You reach your destination and find the food is pretty good, egg rolls oddly sweet and overly oily but sinfully tasty. You compare your meal with others that have cost more, but most have cost less, and as you research what other reviewers have said, you wonder whether you'll be one of the unlucky ones to endure the ravages of gastrointestinal distress tomorrow...
Atmosphere: 2
Food: 4
Service: 3
We placed an order over the phone and went to pick it up 20 mins later. When we show up they interrogated us and then told us that we needed to pay $10 more than what they charged us over the phone. Then they give us the completely wrong meal. Never returning. Also, it looks like They’re burning their bridges from the reviews I’ve read .
Atmosphere: 1
Food: 1
Service: 1
Very good, quick service and reliable
Would give 0 stars if possible. So unorganized and the staff is rude. To get your food you need to tell them your order multiple times and they accuse you of not paying because they have no idea what is going on. Handed me the wrong food after interrogating me on my payment that they insist you do over the phone. When i come back to get the right food they’re even more rude like it’s my fault they don’t have an idea on what’s going on. HIGHLY would not recommend. Worst service ever.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
We placed an order over the phone and went to pick it up 20 mins later. When we show up they interrogated us and then told us that we needed to pay $10 more than what they charged us over the phone. Then they give us the completely wrong meal. Never returning. Also, it looks like They’re burning their bridges from the reviews I’ve read .
Atmosphere: 1
Food: 1
Service: 1
I asked for my chicken fried hard and it was pink and red not done at all.. just nasty couldn’t even eat my chicken..shiit the chicken wasn’t even cleaned ..a waste of my hard earned money!! U have to order ur food at the door I thought Covid was somewhat over lol.. but anyways I will never return here.
Atmosphere: 1
Food: 1
Service: 1
lady on the phone is just a unhappy human being
Atmosphere: 1
Food: 1
Service: 1
Food is always consistently good, love it!!
Atmosphere: 5
Food: 5
Service: 5
lady on the phone is just a unhappy human being
Atmosphere: 1
Food: 1
Service: 1
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