Worse service…. My orders always is different than what I ordered
wayne davis
They don't have honey to add to my hot green tea.
Kyle Rice
I go there every day and get the same thing and people can't seem to do it right is another day my bagel is burnt and it doesn't have extra cheese on it I have a picture for proof and I only get told to go back there my time is valuable and I'm not going to go back and forth
Antonio Cruz
This Dunkin publishes that they close at 8pm, but stop serving food/drinks WELL before closing time. I arrived at exactly 7:30pm and was told they were unable to make my order since all of their machines were cleaned and turned off. I confirmed with the employee at the window that they do in fact close at 8, but he still declined to make my order. If you close at 8, you should in fact close at 8. If closing time is 7:30, then the published hours should be updated. This makes for a terrible customer experience when business don’t serve customer until their published time.
Nadine May
The costomer service was great and the food was good ..nice friendly people .
G Bricker
The drive thru staff are rude
Tiffany Cherry
The staff here is so funny and know my order now.
Atmosphere: 5
Food: 3
Service: 5
Jenn Venegas
My mocha ice coffee tasted burnt and my frozen coffee tasted absolutely awful only took one sip.
The Good Paparazzo
Amazing people with good service
Atmosphere: 5
Food: 5
Service: 5
Gisselle Rosado
This is the worst dunkin in Meriden. A bunch of kids work here that don’t know what they’re doing or don’t know how to simply take orders. The manager excuse for them consistently messing up orders is “ they’re kids “. Kids who knew what they were signing up for and who have attitudes when you tell them that’s not what you asked for or they made something you’re paying for wrong. The manager Kristi or whatever her name is , has a very nasty attitude and threw a bag at me when I told her I asked for A WARM BAGEL. Not a bagel that’s been sitting out for a hour. They give you old food ! cold food ! Over burnt food too. They give everything but what you ask for/pay for. The adults in the place do nothing be in they’re phone as well. I sat at the window waiting for 10 minutes the other day for someone to give me the correct don’t because they were goofing around. This place isn’t a restaurant is a big play ground for these “adults”. I now have to drive across town everyday to another dunkin just to get better service and better quality food.
Please as a customer service worker, please can you read what your customers order! I ordered a Frozen chocolate and received a frozen coffee??? The label says frozen chocolate. As someone who is pregnant who isn’t drinking coffee this is infuriating!
Atmosphere: 1
Food: 1
Service: 1
Meagan Levine
That’s just sick. Screw you guys
Leshawn . Thompson
Love ordering online here because u don't have to wait for those ordering at the
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte, Bacon Egg and Cheese, Bagels, Strawberry
Michael Martens
Its a dunkin, I rate them on wherher or not they have double chocolate doughnuts. They had one left so four stars ;)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Adnai Almodovar
I'm sick of this, this is the third time I go to dunkin, spend like $15 in coffee and hot chocolate and they don't even fill it to the top, that's almost have of the cup at this point i'm really disappointed cause I always have trouble with my order and this
Worse service…. My orders always is different than what I ordered
They don't have honey to add to my hot green tea.
I go there every day and get the same thing and people can't seem to do it right is another day my bagel is burnt and it doesn't have extra cheese on it I have a picture for proof and I only get told to go back there my time is valuable and I'm not going to go back and forth
This Dunkin publishes that they close at 8pm, but stop serving food/drinks WELL before closing time. I arrived at exactly 7:30pm and was told they were unable to make my order since all of their machines were cleaned and turned off. I confirmed with the employee at the window that they do in fact close at 8, but he still declined to make my order. If you close at 8, you should in fact close at 8. If closing time is 7:30, then the published hours should be updated. This makes for a terrible customer experience when business don’t serve customer until their published time.
The costomer service was great and the food was good ..nice friendly people .
The drive thru staff are rude
The staff here is so funny and know my order now.
Atmosphere: 5
Food: 3
Service: 5
My mocha ice coffee tasted burnt and my frozen coffee tasted absolutely awful only took one sip.
Amazing people with good service
Atmosphere: 5
Food: 5
Service: 5
This is the worst dunkin in Meriden. A bunch of kids work here that don’t know what they’re doing or don’t know how to simply take orders. The manager excuse for them consistently messing up orders is “ they’re kids “. Kids who knew what they were signing up for and who have attitudes when you tell them that’s not what you asked for or they made something you’re paying for wrong. The manager Kristi or whatever her name is , has a very nasty attitude and threw a bag at me when I told her I asked for A WARM BAGEL. Not a bagel that’s been sitting out for a hour. They give you old food ! cold food ! Over burnt food too. They give everything but what you ask for/pay for. The adults in the place do nothing be in they’re phone as well. I sat at the window waiting for 10 minutes the other day for someone to give me the correct don’t because they were goofing around. This place isn’t a restaurant is a big play ground for these “adults”. I now have to drive across town everyday to another dunkin just to get better service and better quality food.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Please as a customer service worker, please can you read what your customers order! I ordered a Frozen chocolate and received a frozen coffee??? The label says frozen chocolate. As someone who is pregnant who isn’t drinking coffee this is infuriating!
Atmosphere: 1
Food: 1
Service: 1
That’s just sick. Screw you guys
Love ordering online here because u don't have to wait for those ordering at the
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte, Bacon Egg and Cheese, Bagels, Strawberry
Its a dunkin, I rate them on wherher or not they have double chocolate doughnuts. They had one left so four stars ;)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
I'm sick of this, this is the third time I go to dunkin, spend like $15 in coffee and hot chocolate and they don't even fill it to the top, that's almost have of the cup at this point i'm really disappointed cause I always have trouble with my order and this
Atmosphere: 1
Food: 2
Service: 1
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