I bought two medium-sized cappuccino coffees this morning for my wife and I, when we got home we were surprised because the coffees were not half full, between the two coffees it didn't make 1, I don't recommend
Food: 1
Service: 3
Jimmy Beegan
This Dunkin' Donuts is right near my house and I love it I've loved it they have great service it's a great atmosphere and one of the better Dunkin' Donuts in
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Croissant, Sausage Egg and Cheese, Bagels, Donuts
Tatiana Durbak
Staff ignored customers in the store for quite some time, while serving only those at the drive through. The woman who finally took my order was unpleasant, almost surly.I have been a Dunkin Donuts customer for years and have m ever had such awful service.
Atmosphere: 2
Food: 5
Service: 1
Laurie Perez
Really luv the peach passion refresher sad you don't carry it anymore ? strawberry dragon fruit is ok ...
Atmosphere: 4
Food: 3
Service: 4
Derek Wilbur
Meriden/East main location is awesome. The crew is awesome and service is top notch. Food is good!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Egg and Cheese, Bagels, Wake
Lockdown Lishy
Last time I was there someone pooped on the floor, but other than that it's okay.Wheelchair accessibility: You can come in with your wheelchair.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Muffins, Bagels, Bottled Water
James Taylor
No donuts bad expensive coffee. But employees get $15,an hour
Gisselle Rosado
This is my second time ordering from here this week on door dash & they messed up both orders both times. I don’t know if they can read in there but clearly not because wrong items were given to me & my coffees are not what I ask for. I stopped by in person this week as well & the attitude sucked. I am no longer a fan of dunkin , I’ll take my money to Starbucks if I’m gonna waste money & spend it on actual good kind service & food that isn’t cold when I get it.
Food: 1
Wayne Kabai
Going to Dunkin donuts for almost 35 years love it!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Muffins, Donuts
Krista S.
Most Dunkin's I go to, they're super slow and act like I'm bothering them. Here they were fast, efficient and kind. I had Angelina today. She was so sweet! The only reason I didn't give 5 stars is because the other girl there was eating while making people's drinks and that's gross. Pretty sure a health code violation, but I will definitely be back here.
Its Dunkin, you can't expect super high end quality. But I always mobile order and pick up like 10-30 minutes later. Its always ready and they get it to me fast. Inside the service is usually fine too. I remember in high school id come here for water if I was walking or something and theyd be nice about letting me sit for a while and such.
Literally coffee is extremely cold and I ordered hot and when I went back in the manager said what do you want me to do about it . Absolutely disgusting attitude and terrible customer service I will constantly post and complain til this so called good establishment is so terrible.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Egg and Cheese, Bagels
S Marie
Ordered through the mobile app. Pulled up to the window just to see all the employees in a circle talking and fooling around with friends who were at the other side of the counter. Waited there for about 8 minutes until a young lady came to the window and said I don’t think you stopped at the speaker after telling her I did and no one talked to me. She was extremely rude. I hope management takes care of these employees. Will never visit this location again. Order number 80001 transsvsc
Brandon Cousino
I got a cappuccino and machiatto for $9.10. If they're going to charge that price it shouldn't taste like coffee they mopped up off the floor.
Matt Haigis
My wife and I go here about once a month and they seem to be getting worse and worse. Every time we go recently something in the order is wrong. Coffee missing flavoring, using regular milk instead of oat milk on multiple occasions, one time the coffee tasted sour, and the last straw was a bunch of coffee grounds in a latte.We always order mobile and pick up inside and the past couple times we went inside we were ignored by the staff. They usually keep the mobile orders on their side of the counter which is fine but that means we have to try and get the attention of the staff to get our orders.I usually don't like to complain, especially since we're all human and people make mistakes. But it's become so consistently bad, we expect our order to be wrong now.Unfortunately I'm sure this is mostly due to the staff being way overworked and way underpaid so hopefully management can do something about it and make it better.
I bought two medium-sized cappuccino coffees this morning for my wife and I, when we got home we were surprised because the coffees were not half full, between the two coffees it didn't make 1, I don't recommend
Food: 1
Service: 3
This Dunkin' Donuts is right near my house and I love it I've loved it they have great service it's a great atmosphere and one of the better Dunkin' Donuts in
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Croissant, Sausage Egg and Cheese, Bagels, Donuts
Staff ignored customers in the store for quite some time, while serving only those at the drive through. The woman who finally took my order was unpleasant, almost surly.I have been a Dunkin Donuts customer for years and have m ever had such awful service.
Atmosphere: 2
Food: 5
Service: 1
Really luv the peach passion refresher sad you don't carry it anymore ? strawberry dragon fruit is ok ...
Atmosphere: 4
Food: 3
Service: 4
Meriden/East main location is awesome. The crew is awesome and service is top notch. Food is good!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Egg and Cheese, Bagels, Wake
Last time I was there someone pooped on the floor, but other than that it's okay.Wheelchair accessibility: You can come in with your wheelchair.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Muffins, Bagels, Bottled Water
No donuts bad expensive coffee. But employees get $15,an hour
This is my second time ordering from here this week on door dash & they messed up both orders both times. I don’t know if they can read in there but clearly not because wrong items were given to me & my coffees are not what I ask for. I stopped by in person this week as well & the attitude sucked. I am no longer a fan of dunkin , I’ll take my money to Starbucks if I’m gonna waste money & spend it on actual good kind service & food that isn’t cold when I get it.
Food: 1
Going to Dunkin donuts for almost 35 years love it!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Muffins, Donuts
Most Dunkin's I go to, they're super slow and act like I'm bothering them. Here they were fast, efficient and kind. I had Angelina today. She was so sweet! The only reason I didn't give 5 stars is because the other girl there was eating while making people's drinks and that's gross. Pretty sure a health code violation, but I will definitely be back here.
Restaurantji Recommends
Its Dunkin, you can't expect super high end quality. But I always mobile order and pick up like 10-30 minutes later. Its always ready and they get it to me fast. Inside the service is usually fine too. I remember in high school id come here for water if I was walking or something and theyd be nice about letting me sit for a while and such.
Food: 4
Recommended dishes: Iced Latte, Hash Browns, Coolatta, Donuts
Literally coffee is extremely cold and I ordered hot and when I went back in the manager said what do you want me to do about it . Absolutely disgusting attitude and terrible customer service I will constantly post and complain til this so called good establishment is so terrible.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Egg and Cheese, Bagels
Ordered through the mobile app. Pulled up to the window just to see all the employees in a circle talking and fooling around with friends who were at the other side of the counter. Waited there for about 8 minutes until a young lady came to the window and said I don’t think you stopped at the speaker after telling her I did and no one talked to me. She was extremely rude. I hope management takes care of these employees. Will never visit this location again. Order number 80001 transsvsc
I got a cappuccino and machiatto for $9.10. If they're going to charge that price it shouldn't taste like coffee they mopped up off the floor.
My wife and I go here about once a month and they seem to be getting worse and worse. Every time we go recently something in the order is wrong. Coffee missing flavoring, using regular milk instead of oat milk on multiple occasions, one time the coffee tasted sour, and the last straw was a bunch of coffee grounds in a latte.We always order mobile and pick up inside and the past couple times we went inside we were ignored by the staff. They usually keep the mobile orders on their side of the counter which is fine but that means we have to try and get the attention of the staff to get our orders.I usually don't like to complain, especially since we're all human and people make mistakes. But it's become so consistently bad, we expect our order to be wrong now.Unfortunately I'm sure this is mostly due to the staff being way overworked and way underpaid so hopefully management can do something about it and make it better.