I picked it up to go, and it was still hot, crispy, and delicious. Unfortunately they forgot my cake, but it was so good I didn’t care.
Food: 5
Service: 5
D F
This store is horrible. I ordered 12 pc family meal with side, famous bowl and 12 pcs chicken tenders. Everything else came except for the bucket and I called them and they said the manager packed it and order is complete. First of all, I will not bother my self to call a fast food if I got all my orders. Second if all, im not sure how you can fit 12 pcs chicken and 12 pcs tenders in that box. They are accusing me of taking chicken out so Third of all, I earn more than enough to lie just to get free food. I told them that even if they wanted to replace it, which by the sound of things they don’t wanna do, I don’t even want it anymore. This was my go to store but I am not stepping my foot on this store again. I would not recommend it and service sucks. I called the KFC complain hotline and reported them. Don’t go to this branch. It’s horrible
Service: 1
weak cheeks
The Meriden KFC is hit or miss. The food is usually good but the employees customer service skills are not consistent.
Atmosphere: 4
Food: 4
Service: 2
Tamara Houser
It's OK. It's a chain with a lot of people that do their best but still end up leaving something off of your order. I rarely go into this location as it's out of my way but because it's the closest, we order to be delivered. It's usually luke warm by the time it arrives. The proportions are off (too much gravy or not enough cheese), it's never the same thing twice even if I order the same dish such as the Famous Bowl. The biscuits are dry, similar to other KFC locations. Butter or honey help liven them up a bit. The chicken looks like chicken should once you get past the outside. I wish I'd taken a picture of our fries portion as it was about 1/2 the fries as their normal amount.
Vegetarian options: My vegan friends won't order here with me, and those friends are usually spot on with hidden milk or cross contaminated fryers.
Parking: Difficult to take a left back out to the main street. Lot spaces can feel tight when backing up if you don't have a back-up camera.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Famous Bowl of Chicken Bowl
Rocco Conte
I forgot why I really don't go here much. $60.00 for KFC is a bit much. Still, it is pretty good if you are into fast food.
Is this is the place where the manager hit a 70yr of woman and continues to be employed there? I wouldn't spend my money there ever.
steve jalbert
Nice friendly staff order was fast and correct. Spicy chicken was not Spicy to me. But was moist and crunchy.
Cindy Perez
I ordered on Ubereats through Instacart and I ordered a chicken pot pie and choked on a bone found in the food.. Is there anyone I can contact about this
Placed a $80 order today. Only received 7/8 of the meals , although all 8 drinks were provided. When returning to the restaurant and explained the situation to employees they became hostile and verbally aggressive. Demanding I bring all the food back which was already at the office . As if I would drive all the way back there to try and get one free KFC bowl. On top of the employees including the manager arguing with me when my approach was nothing less than cordial..the biscuits were raw inside and mashed potatoes were missing gravy. Stay far away from this KFC.
Atmosphere: 1
Food: 1
Service: 1
CeCe Davenport
The food was fine but the lady behind the counter has a attitude, She kept on rolling her eyes and she was throwing people's order in the bag, I told her that if she didn't like her job then maybe you shouldn't be working there..
Atmosphere: 1
Food: 4
Service: 1
Netta Woods
The person that took my order in the drive thru was so nice! His attitude was so welcoming!!
Atmosphere: 1
Food: 5
Service: 1
Samarra 505
You can't ask much from fast food but I know that the franchise are taking shortcuts on that chicken because I never chewed on a piece of nugget for so long I had to spit it out. Step up the quality or Popeyes will have to win
Atmosphere: 2
Food: 3
Service: 2
alex misbach
We didn’t receive 2 of our biscuits and get less than a scoop of our Mac and cheese and potatoes. When we called to get the issue resolved we were met with an attitude and told we were wrong and that they would not give us a refund until eventually we were hung up on.
I love KFC burgers
No comparison
Atmosphere: 4
Food: 5
Service: 4
I picked it up to go, and it was still hot, crispy, and delicious. Unfortunately they forgot my cake, but it was so good I didn’t care.
Food: 5
Service: 5
This store is horrible. I ordered 12 pc family meal with side, famous bowl and 12 pcs chicken tenders. Everything else came except for the bucket and I called them and they said the manager packed it and order is complete. First of all, I will not bother my self to call a fast food if I got all my orders. Second if all, im not sure how you can fit 12 pcs chicken and 12 pcs tenders in that box. They are accusing me of taking chicken out so Third of all, I earn more than enough to lie just to get free food. I told them that even if they wanted to replace it, which by the sound of things they don’t wanna do, I don’t even want it anymore. This was my go to store but I am not stepping my foot on this store again. I would not recommend it and service sucks. I called the KFC complain hotline and reported them. Don’t go to this branch. It’s horrible
Service: 1
The Meriden KFC is hit or miss. The food is usually good but the employees customer service skills are not consistent.
Atmosphere: 4
Food: 4
Service: 2
It's OK. It's a chain with a lot of people that do their best but still end up leaving something off of your order. I rarely go into this location as it's out of my way but because it's the closest, we order to be delivered. It's usually luke warm by the time it arrives. The proportions are off (too much gravy or not enough cheese), it's never the same thing twice even if I order the same dish such as the Famous Bowl. The biscuits are dry, similar to other KFC locations. Butter or honey help liven them up a bit. The chicken looks like chicken should once you get past the outside. I wish I'd taken a picture of our fries portion as it was about 1/2 the fries as their normal amount.
Vegetarian options: My vegan friends won't order here with me, and those friends are usually spot on with hidden milk or cross contaminated fryers.
Parking: Difficult to take a left back out to the main street. Lot spaces can feel tight when backing up if you don't have a back-up camera.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Famous Bowl of Chicken Bowl
I forgot why I really don't go here much. $60.00 for KFC is a bit much. Still, it is pretty good if you are into fast food.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Fried Chicken, Cole Slaw, Gravy
Staff were nice and friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Nuggets
Is this is the place where the manager hit a 70yr of woman and continues to be employed there? I wouldn't spend my money there ever.
Nice friendly staff order was fast and correct. Spicy chicken was not Spicy to me. But was moist and crunchy.
I ordered on Ubereats through Instacart and I ordered a chicken pot pie and choked on a bone found in the food.. Is there anyone I can contact about this
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Placed a $80 order today. Only received 7/8 of the meals , although all 8 drinks were provided. When returning to the restaurant and explained the situation to employees they became hostile and verbally aggressive. Demanding I bring all the food back which was already at the office . As if I would drive all the way back there to try and get one free KFC bowl. On top of the employees including the manager arguing with me when my approach was nothing less than cordial..the biscuits were raw inside and mashed potatoes were missing gravy. Stay far away from this KFC.
Atmosphere: 1
Food: 1
Service: 1
The food was fine but the lady behind the counter has a attitude, She kept on rolling her eyes and she was throwing people's order in the bag, I told her that if she didn't like her job then maybe you shouldn't be working there..
Atmosphere: 1
Food: 4
Service: 1
The person that took my order in the drive thru was so nice! His attitude was so welcoming!!
Atmosphere: 1
Food: 5
Service: 1
You can't ask much from fast food but I know that the franchise are taking shortcuts on that chicken because I never chewed on a piece of nugget for so long I had to spit it out. Step up the quality or Popeyes will have to win
Atmosphere: 2
Food: 3
Service: 2
We didn’t receive 2 of our biscuits and get less than a scoop of our Mac and cheese and potatoes. When we called to get the issue resolved we were met with an attitude and told we were wrong and that they would not give us a refund until eventually we were hung up on.
Atmosphere: 1
Food: 1
Service: 1
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