Dunkin'
613 Washington St, Middletown
(860) 344-8666
Recent Reviews
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Get ready to wait 20 minutes for lukewarm coffee. That's their specialty apparently as it happens quite often.
Atmosphere: 2
Food: 1
Service: 1
I went there after a long time and the last time it was all teenagers, but they were way better than this time. There were all adults and I stood at the counter for half hour waiting and then finally they took my order. We ordered some drinks and they tasted SO BAD! Never coming back again!!
Atmosphere: 1
Food: 1
Service: 1
I waited inside for 3 items while they served like 5 cars had me pissed
Atmosphere: 1
Food: 1
Service: 1
On Washington st middletown ct. around 1 pm. Walked in didn’t ask for cheese on my sandwich and then to sit I wouldn’t sit at a table. The place was VERY DIRTY ! Coffe stains everywhere and crumbs on every table trash overflowing. Men’s room locked with someone in it for over20 min. It was gross! The hair place wanted me to complain cause I’m sure they may have already.
Atmosphere: 1
Food: 1
Service: 1
Terrible service drink order wrong every time ?!
“Manager “ said he would help but didn’t receive that!
Atmosphere: 1
Food: 1
Service: 1
Coffee is absolutely disgusting like garbage water every morning I come here before I drop my daughter off at school.
Tried to have them remake it once before, and they rolled their eyes at me.
Going to Cromwell Dunkin’ Donuts going forward and sending corporate a message about sending someone down to fix this mockery.
Atmosphere: 1
Food: 1
Service: 1
Always a good coffee place with fast food goodies and quick convenient spots to stop along the way.
Atmosphere: 4
Food: 4
Service: 4
Horrible every morning i order my coffee with sugar its never sweet. Sat in the drive tru for 10mins waiting for a small latte while they are walking around and laughing inside like its a hang out.
I go to this dunkin every single morning and I have gotten a correct order like twice since moving to middletown 6 months ago. I worked at dunkin for years and I understand it gets busy but whenever i try to get my order fixed i get attitude from the guy at the window. Go to any other dunkin in the area don’t give them your money.
Atmosphere: 1
Food: 1
Service: 1
I used to love coming here to bring my son but it has turned into a ghetto mess. Yesterday, they had us wait 13 minutes in drive thru around evening and a girl yelled in the intercom after I said hello. She yelled, “ma’am you need to wait, if you don’t wanna wait you can pull off we are busy”. Never again. Whole place is ghetto
Atmosphere: 4
Food: 1
Service: 1
Restaurantji Recommends
It is one of the better DDs that is often overlooked. If there are lines, they usually go pretty quick. They have my daughters cold drink, which isn't offered on the app for the closer DD. Foodwise...it's DD food pretty good, pretty standard, pretty reliable.
Atmosphere: 3
Food: 4
Service: 5
Fast and accurate
Atmosphere: 5
Food: 5
Service: 5
Took them almost 15 minutes to get a black coffee and a bagel not toasted or anything out
It was great
Recommended dishes: Egg and Cheese, Half Dozen Donuts
Convenient mobile ordering, self kiosk down for extended periods of time, has on-tap.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Egg and Cheese
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