Dunkin'
648 S Main St, Middletown
(860) 343-9626
Recent Reviews
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Terrible, I am a daily customer who spends $15 or more a day on coffee. And to say the least I will
Not be coming here again.
Atmosphere: 1
Food: 1
Service: 1
Order a drink and wasn’t made correctly.
Food: 1
Service: 5
Always great
Made me sick omg
It's DD. Mostly good, but quality varies greatly.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Dunkin' Energy
This Dunkin donut clearly need some changes worst employees worst service every single time
Atmosphere: 1
Food: 1
Service: 1
I only gave this Dunkin so many chances because it’s so close to my house and I love Dunkin Donuts. It’s unfortunate how lousy this Dunkin is. They have a few great workers but the bad ones ruin it for everyone. I spared them a review after the first situation when I had to complain to the shift leader that her food station guy wasn’t wearing gloves for a whole week. She told me, “ He has a glove on.” I guess him wearing one single glove compared to him going the whole week of wearing no gloves is a step up. The food station for the afternoon shift is always disgusting. The employees will eat, leave their drinks and food on the counter. It’s never clean. The best time to order food from here is 4 A.M.
Now today, Zachary decided to do a “ U -turn” with my coffee. He pretended to fix the issue I was having, along with his attitude. I knew he was coming back with the same coffee because he went from the counter and came back in two seconds with one of his co-workers laughing .
This happened on 09/25/2024; 1:30 P.M
Atmosphere: 1
Food: 1
Service: 1
These guys have stopped putting sugar in their coffee - I place the order but no sugar. I mean SERIOUSLY!! I have had to ask them 4 days in a row.
Will go to McDonald’s across the street.
Great service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coolatta, Bagel
Food is on point most of the time. Never getting napkins in the drive-thru kinda sucks, but every Dunkin does that. Ice coffee is perfect 1/5 times, otherwise its just accurate 3/4 times. And 1/6 times it's just completely awful iced coffee. Same actually with the food. 1/6 times you'll get either a stale bagel or a green egg. But for the most part this is one of the better Dunkin in a 7 mile radius.
Parking: More than enough parking.
Wheelchair accessibility: No handicap button but there's no incline to get in the door. It's flat from the parking lot to the restaurant.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Bagel
Restaurantji Recommends
Busy place and friendly staff that were very attentive
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Bagel, Muffins
Waited in the drive-through for 15 minutes. Why? Because 4 people were inside doing nothing. Each car waited at the window for at least 3 minutes. I hope to never be at this DD again.
Atmosphere: 1
Service: 1
Soooo slow What happened to this place
Service: 1
Too many workers getting into each other's way, but doing absolutely nothing. Long lines even if using an app. Better off making your own coffee.
Atmosphere: 2
Food: 2
Service: 2
Too many workers getting into each other's way, but doing absolutely nothing. Long lines even if using an app. Better off making your own coffee.
Atmosphere: 2
Food: 2
Service: 2
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