Nice people working here, and nice comfy chairs so you can actually sit and have a quick.snack instead of being forced to eat in the car. It felt like the franchise owner for this location cared that little bit more. I could be wrong, but it was a nicer dunkin either way.
Atmosphere: 5
Food: 5
Service: 5
gianna b
I always recommend this Dunkin to people when we’re thinking of stopping. Definitely my favorite location in the area. Everyone here is always really friendly and I’ve never had a bad coffee from here. Most other Dunkin’s are kind of a hit or miss for food and drinks but they have yet to miss.
Food: 5
Service: 5
Dorothy Gaby
This used to be a great Dunkin— Until the surly brunette guy in the mornings started working there. Lines are longer, coffee is poorly made, whenever you get food something’s off. I get that nobody wants to work in fast food— but you don’t have to actively sabotage people in the morning to deal with it.
Atmosphere: 2
Food: 3
Service: 2
Victoria Baro
Wasn't that great. I boycotted for a while but then promised donuts to coworkers so had to return for that one day which i regretted. Starbucks will always be better. Staff is always rude, no matter the location. Never pleasant.
Atmosphere: 3
Food: 2
Service: 4
daniel paskiewicz
The staff here is always so friendly! I'm very particular about how I like my order, and they always seem to get it just right at this location! Even if there's another Dunkin that's a little closer, I will make the drive to this one, knowing that I will be taken care of and very happy with the accuracy and quality of my order! The store and the bathroom are always in tip-top shape! It's definitely my favorite Dunkin location in Connecticut!
Atmosphere: 5
Food: 5
Service: 5
Savhanna Marcum
Skip shunpike in Cromwell and come to Middletown. Such nice people and pretty well organized.
Atmosphere: 5
Service: 5
faiz
There is a old lady with short gold hair …I don’t know why Dunkin hire such kind of person she don’t now to make order and prepare the order & if we ask something she is firing on customers… Dunkin needs to train there employees first because of this dunkin losing a-lot of customers.
Atmosphere: 1
Food: 1
Service: 1
Fictitious Elements
I've given them enough chances. If you like slow service with attitude, cold sandwiches, and burnt potatoes, come to this location.
This locations has great drinks and food! Highly recommend.
Atmosphere: 4
Food: 4
Service: 3
Bethany Kuskey
Every time I ask for skim milk, they give me whole milk, and it makes me sick. It's horrible to go to, and the lines are always so long.
Atmosphere: 4
Food: 2
Service: 1
Holly
4/5 people came in after us and got their order. We were getting coffee. Asked and got gift card for our inconvenience.went to use it and card did not work. Emailed corporate 3 times and was told passing it to manager and would hear back with in 2 days each time. No contact received. Poor customer relations, we will not go back.
Holly Quigley
4/5 people came in after us and got their order.We were getting coffee.Asked and got gift card for our inconvenience.went to use it and card did not work.Emailed corporate 3 times and was told passing it to manager and would hear back with in 2 days each time.No contact received.Poor customer relations, we will not go back.
skylar yankowski
Everyone working at this Dunkin looks completely miserable and there all rude. Our coffee order was wrong and she got an attitude & then she gave us the wrong wake up wraps and just stared at us with an attitude and didn’t even give us new ones.
Nice place with nice people working here.
Atmosphere: 5
Food: 5
Service: 5
Nice people working here, and nice comfy chairs so you can actually sit and have a quick.snack instead of being forced to eat in the car. It felt like the franchise owner for this location cared that little bit more. I could be wrong, but it was a nicer dunkin either way.
Atmosphere: 5
Food: 5
Service: 5
I always recommend this Dunkin to people when we’re thinking of stopping. Definitely my favorite location in the area. Everyone here is always really friendly and I’ve never had a bad coffee from here. Most other Dunkin’s are kind of a hit or miss for food and drinks but they have yet to miss.
Food: 5
Service: 5
This used to be a great Dunkin— Until the surly brunette guy in the mornings started working there. Lines are longer, coffee is poorly made, whenever you get food something’s off. I get that nobody wants to work in fast food— but you don’t have to actively sabotage people in the morning to deal with it.
Atmosphere: 2
Food: 3
Service: 2
Wasn't that great. I boycotted for a while but then promised donuts to coworkers so had to return for that one day which i regretted. Starbucks will always be better. Staff is always rude, no matter the location. Never pleasant.
Atmosphere: 3
Food: 2
Service: 4
The staff here is always so friendly! I'm very particular about how I like my order, and they always seem to get it just right at this location! Even if there's another Dunkin that's a little closer, I will make the drive to this one, knowing that I will be taken care of and very happy with the accuracy and quality of my order! The store and the bathroom are always in tip-top shape! It's definitely my favorite Dunkin location in Connecticut!
Atmosphere: 5
Food: 5
Service: 5
Skip shunpike in Cromwell and come to Middletown. Such nice people and pretty well organized.
Atmosphere: 5
Service: 5
There is a old lady with short gold hair …I don’t know why Dunkin hire such kind of person she don’t now to make order and prepare the order & if we ask something she is firing on customers… Dunkin needs to train there employees first because of this dunkin losing a-lot of customers.
Atmosphere: 1
Food: 1
Service: 1
I've given them enough chances. If you like slow service with attitude, cold sandwiches, and burnt potatoes, come to this location.
Atmosphere: 1
Food: 1
Service: 1
The morning crew is amazing
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese
Restaurantji Recommends
This locations has great drinks and food! Highly recommend.
Atmosphere: 4
Food: 4
Service: 3
Every time I ask for skim milk, they give me whole milk, and it makes me sick. It's horrible to go to, and the lines are always so long.
Atmosphere: 4
Food: 2
Service: 1
4/5 people came in after us and got their order.
We were getting coffee.
Asked and got gift card for our inconvenience.went to use it and card did not work.
Emailed corporate 3 times and was told passing it to manager and would hear back with in 2 days each time.
No contact received.
Poor customer relations, we will not go back.
4/5 people came in after us and got their order.We were getting coffee.Asked and got gift card for our inconvenience.went to use it and card did not work.Emailed corporate 3 times and was told passing it to manager and would hear back with in 2 days each time.No contact received.Poor customer relations, we will not go back.
Everyone working at this Dunkin looks completely miserable and there all rude. Our coffee order was wrong and she got an attitude & then she gave us the wrong wake up wraps and just stared at us with an attitude and didn’t even give us new ones.
Atmosphere: 1
Food: 1
Service: 1
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