Updated my review after coming here a few times over a few years. Nothing has changed. Food is fine for what it is but pretty unoriginal at this point. Servers are hit or miss, forgetting things like drink orders and utensils. Portions are smaller than other pizza shops and the prices are dollars higher for the size. Cool atmosphere but that gets old fast. Won't be returning.
Atmosphere: 3
Food: 3
Service: 3
James
1st pizza we ordered was a pepperoni, fantastic phenomenal, looks just like the picture, few weeks later decided to venture out again, ordered the margharita, did not look like the picture in the least, undercooked, small, so thin, it was as if they were running low on dough, sorry guys, would love to give you 5 stars, but if I wanted dough and sauce in a jar, I would've gone to Stop n Shop.
Joe B.
Loving the vibe of krust. Always a cozy spot for friends to meet and have a night out on Main Street. Great services, great food, great drinks, and never gets old! Wish there was a location closer to Simsbury in our area! Pictures say it all. Huge fan of the pepperoni pies and hanger steak special appetizers.
James Haydu
Great selection of whiskey, tequila, scotch. Pizza wood fired. Bar area nice. Great local spot.
Atmosphere: 5
Food: 5
Service: 5
Kheled Bentley
Good pizza that's a little eclectic and a great beer selection. Friendly staff and a warm atmosphere.
Atmosphere: 4
Food: 4
Service: 5
Leah B.
Used to love this place. The pizza is still quite good, but we visited on a weekday when we were just one of a few tables seated and it took us over two hours to get in and out. We ordered a salad, pizza, and a beer each. Beer was good. Cocktail list and wine was uninspiring. Would have ordered another beer, but no one checked on us. Overall, I would meet people here if they suggested it, but I wouldn't go out of my way to return. Disappointed the menu was a just a QR code.
Jayson Drury
Simply
Atmosphere: 5
Food: 5
Service: 5
Chris S.
Pizza is probably the most subjective culinary item to review. There are so many types of pizza styles that suit everyone differently. I tried a few of Krust's pizzas yesterday on some take-out on my 4th trip to this restaurant. However, an unfortunate consistency overshadowed my experiences - a recurring issue with tough, overcooked dough that left a lingering dissatisfaction. The dough, a cornerstone of any pizza artisan's craft, failed to live up to expectations. All 3 pizzas we got yesterday were overcooked. They were extremely dry (even the basic red-plain cheese pizza). It had a potato-chip-like crunch to it and its relentless toughness rendered the eating process arduous, akin to a culinary challenge fit for a robust canine. The Chicken Parm was a wild bold choice, but was intriguing. When I opened the box, I tilted my head and thought, 'Oh ok, it is their take on chicken parm.' I wanted to love it though. The chicken was oven-roasted meat and tasted good but didn't have a chicken parm or cutlet vibe. They sprinkled bread crumbs and garlic over the whole pizza, rather than batter-encrusted chicken pieces. Odd, but again it's the chef's rendition of the idea. The paper-thin, dry, and overcooked dough proved a formidable adversary, as each slice shed its 'parm' breadcrumbs like an unwarranted downpour. While I understand that gourmet pizza is an art in its own right, I don't think this worked. Smh. Shifting focus to Krust's overall ambiance, decor, and service, the establishment exudes a distinctive charm. The warm wood textures and an extensive selection of bourbons and craft beers contribute to a unique dining experience. Despite the culinary missteps, the pleasant staff and the overall atmosphere distinguish Krust as a one-of-a-kind pizza destination. My last gripe is with the tech. While the online ordering process was seamless, the subsequent lack of updates post-confirmation left me in the dark. A prompt arrival at the promised hour revealed my order was ready, but an untimely text message, 5.5 hours later saying my pizza was ready for pickup, further compounded the technological hiccup. While it would be unfair to solely attribute this delay to Krust, the combined inconvenience, coupled with the dough debacle, raised eyebrows. I'll probably go to Krust again when I crave a different kind of pizza because they are local for me. But honestly, if they weren't in town I don't think it is worth the drive to be wowed by pizza.
Traci Keen
Krust is yummy, chill, friendly and attentive. Wonderful evening at the bar. Highly recommended ?
Atmosphere: 5
Food: 4
Service: 5
Gary Torello
Won't be back. Unhelpful waiter attitude. Sent back a burnt pie and rec'd a raw replacement as our obvious retribution.
Won't be back. Unhelpful waiter attitude. Sent back a burnt pie and rec'd a raw replacement as our obvious retribution.
Michael W.
Love this place! HUGE bourbon/whiskey selection. Great staff/bartenders. Great atmosphere, especially at the bar. Pizza and other food is great! Now they don't always have the rarest bottles but when they do they offer very fair pricing per pour which keeps me coming back.
William O'Reilly
The pizza was delicious. As were the appetizers. Definitely will go back to try the ones we didn't get. We had a larger group so our food took a little longer, but it was really good. It was a little loud and difficult to find but the restaurant is clean and cool looking and to be honest we were probably the source of the noise.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Red Pie, White Pizza, Chicken Wings
MichaelS
We never felt welcome at this restaurant. When we sat down I asked for a paper menu because their QR code menu didn't list what was gluten free. The server made it seem as she would do it but she wasn't sure it would be accurate. After we received our food, no one ever came back to check how it was. When we left, no one said “Thanks for coming” or “Have a nice night”. My husband's pizza was supposed to be spicy but wasn't spicy at all. My gluten free pizza should have not been spicy at all except for from the garlic and it was so spicy that it was almost inedible. I should have sent it back but I was hoping I could scrape off the chimmichuri and it would be better. It wasn't. And sadly later that night I had a gluten reaction. Nothing severe but enough for me to regret going.
Meghan Olson
Favorite pizza spot in Middletown. Middletown needs more businesses like this! Great atmosphere, delicious food and balanced drinks, all for a great price. Consistently get the sweet and spicy Roni, one of my faves!
Updated my review after coming here a few times over a few years. Nothing has changed. Food is fine for what it is but pretty unoriginal at this point. Servers are hit or miss, forgetting things like drink orders and utensils. Portions are smaller than other pizza shops and the prices are dollars higher for the size. Cool atmosphere but that gets old fast. Won't be returning.
Atmosphere: 3
Food: 3
Service: 3
1st pizza we ordered was a pepperoni, fantastic phenomenal, looks just like the picture, few weeks later decided to venture out again, ordered the margharita, did not look like the picture in the least, undercooked, small, so thin, it was as if they were running low on dough, sorry guys, would love to give you 5 stars, but if I wanted dough and sauce in a jar, I would've gone to Stop n Shop.
Loving the vibe of krust. Always a cozy spot for friends to meet and have a night out on Main Street. Great services, great food, great drinks, and never gets old! Wish there was a location closer to Simsbury in our area! Pictures say it all. Huge fan of the pepperoni pies and hanger steak special appetizers.
Great selection of whiskey, tequila, scotch. Pizza wood fired. Bar area nice. Great local spot.
Atmosphere: 5
Food: 5
Service: 5
Good pizza that's a little eclectic and a great beer selection. Friendly staff and a warm atmosphere.
Atmosphere: 4
Food: 4
Service: 5
Used to love this place. The pizza is still quite good, but we visited on a weekday when we were just one of a few tables seated and it took us over two hours to get in and out. We ordered a salad, pizza, and a beer each. Beer was good. Cocktail list and wine was uninspiring. Would have ordered another beer, but no one checked on us. Overall, I would meet people here if they suggested it, but I wouldn't go out of my way to return. Disappointed the menu was a just a QR code.
Simply
Atmosphere: 5
Food: 5
Service: 5
Pizza is probably the most subjective culinary item to review. There are so many types of pizza styles that suit everyone differently. I tried a few of Krust's pizzas yesterday on some take-out on my 4th trip to this restaurant. However, an unfortunate consistency overshadowed my experiences - a recurring issue with tough, overcooked dough that left a lingering dissatisfaction. The dough, a cornerstone of any pizza artisan's craft, failed to live up to expectations. All 3 pizzas we got yesterday were overcooked. They were extremely dry (even the basic red-plain cheese pizza). It had a potato-chip-like crunch to it and its relentless toughness rendered the eating process arduous, akin to a culinary challenge fit for a robust canine. The Chicken Parm was a wild bold choice, but was intriguing. When I opened the box, I tilted my head and thought, 'Oh ok, it is their take on chicken parm.' I wanted to love it though. The chicken was oven-roasted meat and tasted good but didn't have a chicken parm or cutlet vibe. They sprinkled bread crumbs and garlic over the whole pizza, rather than batter-encrusted chicken pieces. Odd, but again it's the chef's rendition of the idea. The paper-thin, dry, and overcooked dough proved a formidable adversary, as each slice shed its 'parm' breadcrumbs like an unwarranted downpour. While I understand that gourmet pizza is an art in its own right, I don't think this worked. Smh. Shifting focus to Krust's overall ambiance, decor, and service, the establishment exudes a distinctive charm. The warm wood textures and an extensive selection of bourbons and craft beers contribute to a unique dining experience. Despite the culinary missteps, the pleasant staff and the overall atmosphere distinguish Krust as a one-of-a-kind pizza destination. My last gripe is with the tech. While the online ordering process was seamless, the subsequent lack of updates post-confirmation left me in the dark. A prompt arrival at the promised hour revealed my order was ready, but an untimely text message, 5.5 hours later saying my pizza was ready for pickup, further compounded the technological hiccup. While it would be unfair to solely attribute this delay to Krust, the combined inconvenience, coupled with the dough debacle, raised eyebrows. I'll probably go to Krust again when I crave a different kind of pizza because they are local for me. But honestly, if they weren't in town I don't think it is worth the drive to be wowed by pizza.
Krust is yummy, chill, friendly and attentive. Wonderful evening at the bar. Highly recommended ?
Atmosphere: 5
Food: 4
Service: 5
Won't be back. Unhelpful waiter attitude. Sent back a burnt pie and rec'd a raw replacement as our obvious retribution.
Atmosphere: 3
Food: 1
Service: 1
Restaurantji Recommends
Won't be back. Unhelpful waiter attitude. Sent back a burnt pie and rec'd a raw replacement as our obvious retribution.
Love this place! HUGE bourbon/whiskey selection. Great staff/bartenders. Great atmosphere, especially at the bar. Pizza and other food is great! Now they don't always have the rarest bottles but when they do they offer very fair pricing per pour which keeps me coming back.
The pizza was delicious. As were the appetizers. Definitely will go back to try the ones we didn't get. We had a larger group so our food took a little longer, but it was really good. It was a little loud and difficult to find but the restaurant is clean and cool looking and to be honest we were probably the source of the noise.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Red Pie, White Pizza, Chicken Wings
We never felt welcome at this restaurant. When we sat down I asked for a paper menu because their QR code menu didn't list what was gluten free. The server made it seem as she would do it but she wasn't sure it would be accurate. After we received our food, no one ever came back to check how it was. When we left, no one said “Thanks for coming” or “Have a nice night”. My husband's pizza was supposed to be spicy but wasn't spicy at all. My gluten free pizza should have not been spicy at all except for from the garlic and it was so spicy that it was almost inedible. I should have sent it back but I was hoping I could scrape off the chimmichuri and it would be better. It wasn't. And sadly later that night I had a gluten reaction. Nothing severe but enough for me to regret going.
Favorite pizza spot in Middletown. Middletown needs more businesses like this! Great atmosphere, delicious food and balanced drinks, all for a great price. Consistently get the sweet and spicy Roni, one of my faves!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smoked Pizza, Red, White