McDonald's

914 Washington St, Middletown
(860) 344-0666

Recent Reviews

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Sam I am

Watch staff member with no gloves pick up items off the floor then went right back to preparing the food as if nothing happened. So when he gave me my food, I asked another staff member to remake it and received a nasty attitude and when I told her I would be reporting it to the health department because that’s a food safety violation she proceeded to yell at me

Atmosphere: 2

Food: 3

Service: 1

Jason Meier

Highly respectful staff, food was of standard McDonald’s quality. Restaurant was clean. One thing was that the baby changing table in the men’s room was broken

Atmosphere: 5

Food: 5

Service: 5

Marian Erkson

Horrific. Got my order totally wrong! Chicken nuggets old stale and cold. Staff rude and obviously didn’t care. Never going back!

Atmosphere: 1

Food: 1

Service: 1

Dean Weston

Staff members were friendly and polite.

Atmosphere: 5

Food: 5

Service: 5

justanemail

I mean, it is literally every single time. This McDonalds and their employees love to discriminate against me, they purposely always have an excuse with something, they do not care to help, or to serve, the Indian fellow that previously could not understand that I wanted to pay with cash and card purposely made sure I got to suffer while at the drive thru, constantly harassed with their menu magically not working all of a sudden when it was my turn in line. Had about 10 cars drive off resulting in your company losing business because your employees wanted to harass and discriminate against me. You seriously need some corporate leadership here at this location it is an embarrassment to the establishment, and I am sick and tired of your employees not wanting to do their job and serve, that is what they signed up and get paid for, maybe you need new employees, maybe you need a better manager, maybe you need to replace these people with AI since atleast the AI would be willing to do their job as this happens every single time I go to this SPECIFIC MCDONALDS, nowhere else in the COUNTRY does this treatment happen...... THIS IS NOT ACCEPTABLE

Atmosphere: 1

Food: 1

Service: 1

J “Baccus” C

Um...it's McDonalds. Everything always tastes the same...except the salt on fries :). I have to say I eat here way too often...the deals are way to good to pass up. Use their app, earn points get deals, drive through is faster...just worth it. But don't get me wrong...hella unhealthy food. They got rid of ALL quasi-healthy options :(

Parking: Drive through can take forever...may be best to pass if you are in any sort of hurry.

Atmosphere: 2

Food: 4

Service: 3

Recommended dishes: Mac Big Mac, French Fries, Big Mac, Mcdouble, Double Quarter Pounder with Cheese

Jerilyn Fleck

My French fries were cold.

Food: 3

Service: 4

Recommended dishes: Cheeseburger

Justin Chapman

I ordered a sausage and cheese with no egg on a plain bagel with extra sauce and I only got egg cheese and sauce

Food: 1

Service: 1

Florentino Garcia

Very average
Great acess to highway

Atmosphere: 3

Food: 2

Service: 1

James Overton

It's pretty much like every other McDonald's okay food. It's good on the go or good when you just don't want to make dinner. Service is good. Food is always quick. There's never much of a line.

Dietary restrictions: A lot of fats and meats in the food.

Parking: Nobody usually dines in so there is plenty of parking

Recommended dishes: Quarter Pounder Hamburger, French Fries, Big Mac, Crispy Chicken Sandwich, Mcchicken

Lucretia Collins

Basic food terrible customer service

Atmosphere: 4

Food: 4

Service: 1

James Ross

Clean restaurant quiet atmosphere

Parking: Stay away from the parking spots near the drive-through. Could turn into a Problem during lunch

Atmosphere: 3

Food: 4

Service: 2

Recommended dishes: French Fries

ShyTheSniper

Absolutely horrible restaurant with horrible customer service I ordered mobile but when i got there the app wouldn't load so i went inside to fix My order and get my food the guy at the counter ignored me for 3 other customers even tho I was standing there first. And when I finally got his attention I couldn't make out a single thing he said and when he finally got through he told me he couldn't/wouldn't do anything and walked away. I had already given them my money and expected my food and he just walked away. This building shouldn't even be open. Lowest rating I could give a resultant

Atmosphere: 1

Food: 1

Service: 1

S. C Hamilton

On 9/8 approximately 225pm. I went to the drive thru and order my food. I stutter, and as I was paying for my food .the cashier and an Hispanic male was male worker was mocking me. As a psychologist, this behavior was dehumanizing and I will never spend my money there again .

Atmosphere: 1

Food: 1

Service: 1

brian lyford

It's so bad that they don't answer their phone!!!!! My food was cold and my order was wrong!! ? and of course no receipt # still hungry and mad ?

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