The food they serve is good, the place is clean, the service is always outstanding, a welcoming smile wouldn't hurt
Atmosphere: 4
Food: 5
Service: 3
Warren Tee
As of February 2025 this location has perfected their iced cold brew coffees and warming times for prepping food items. Not something can be said for 90% of Dunkin locations in New England.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns
Ron Deske
Wow! The new manager is really starting to turn this store around. Everyday is getting better and better!
Atmosphere: 5
Food: 5
Service: 5
Gabrielle Pereira de Andrade (Gabby)
I only got delivery and drive through a few times from this place whilst I was staying near by. One of the best coffees I have ever had. No wonder there is so much hype around DUNKIN’. As a Brit, this was our first encounter during our trip, and it didn’t disappoint. The drive through staff were perfect. And when we got delivery it came in perfect shape.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dunkin' Lemonade Refreshers
Fred Soto
Good food and good people. I'm glad I live so close to Dunkin so that I can have the best bagels and donuts and coffee in this part of New Haven.. very glad that they open super early too
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel, Everything Bagel with Cream Cheese
Joseph T. Ambrose
The employees here are such a pleasure in wee hrs of the morning! Christy and the other girls who serve us in the mornings are so sweet and professional that my wife and I only come here for our coffee and munchies. When we come in the afternoon though, the atmosphere is different. There's a lady mgr that comes to the Devon location that I hear really needs a lesson in people skills. From what I've seen, she should practice smiling more because this woman has such a lousy expression on her face that it looks like she bit into a doggy-doo sandwich. Just a miserable looking woman. I talk to the employees because I'm a regular and on more than one occasion I've heard that this woman mgr is bad for moral because she's unfair, rude & inconsiderate towards the employees, the backbone of any business. It's sad to hear that but even so, the girls who serve us every day here deserve to be praised for their hard work and commitment to their grossly underpaid jobs. I myself have managed successfully at a few retailers and I know what it takes to run a business and this woman should be nice & considerate to the employees. I mean, I know it doesn't take much skill or education to manage Dunkin stores, so maybe she should ease up and get off her high horse, you work at Dunkin Donuts lady, you're not a big shot, lol!
They treat you nicely The location of the coffee shop is good
Atmosphere: 5
Food: 5
Service: 5
Anthony Rodriguez
God bless service workers! At this location, just make sure if you order through the app that you get everything from the order. I don't think its malicious or purposeful in any way but 9 times out of 10 when I use tge app to order ahead they always have the drinks ready but I usually have to ask for the food items from the order. Something about their system, maybe? Idk. Just make sure you check what you got versus what you ordered through the app.
Atmosphere: 5
Food: 5
Service: 4
Jason Curwen
Great service.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Everything Bagel with Cream Cheese, Maple Sugar Bacon Breakfast Sandwich
Casey Rose
Every single time (whether or not I order on the kiosk or otg) I ALWAYS have a problem. I mostly order on the kiosk and I wait 10 minutes for a coffee, sandwich product and a donut. I don't think it should be that hard. Crystal needs to get her crew together.
Morning shift is the only good shift, afternoon shift is a bunch of clowns.
Went today for some food, cause I have not ate in 1 day- was very very hungry, they told me they didnt have any breakfast sandwich's- and i sounded surprised cause I've worked at a dunken before and idk how thats possible. i said okay just give me a bagel with cream cheese. i went up to the window and i heard them mocking my surprised reaction to them having no breakfast sandwich's- they then gave me two wake up wraps, not at all what i paid for.
I promise you, dunken isn't that hard of a job, and no one else was behind me i was the only one- idk how they are messing this up. shows why they are here.
Atmosphere: 1
Food: 1
Service: 1
Dan Torres
All these kids do is curse in the store. Slow service
Misael
They don’t follow
Atmosphere: 3
Food: 3
Service: 3
jessica kornegay
My favorite place and favorite
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Sausage Egg and Cheese, Everything Bagel with Cream Cheese, Bagels
The food they serve is good, the place is clean, the service is always outstanding, a welcoming smile wouldn't hurt
Atmosphere: 4
Food: 5
Service: 3
As of February 2025 this location has perfected their iced cold brew coffees and warming times for prepping food items. Not something can be said for 90% of Dunkin locations in New England.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns
Wow! The new manager is really starting to turn this store around. Everyday is getting better and better!
Atmosphere: 5
Food: 5
Service: 5
I only got delivery and drive through a few times from this place whilst I was staying near by.
One of the best coffees I have ever had. No wonder there is so much hype around DUNKIN’.
As a Brit, this was our first encounter during our trip, and it didn’t disappoint.
The drive through staff were perfect. And when we got delivery it came in perfect shape.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dunkin' Lemonade Refreshers
Good food and good people. I'm glad I live so close to Dunkin so that I can have the best bagels and donuts and coffee in this part of New Haven.. very glad that they open super early too
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel, Everything Bagel with Cream Cheese
The employees here are such a pleasure in wee hrs of the morning! Christy and the other girls who serve us in the mornings are so sweet and professional that my wife and I only come here for our coffee and munchies.
When we come in the afternoon though, the atmosphere is different. There's a lady mgr that comes to the Devon location that I hear really needs a lesson in people skills. From what I've seen, she should practice smiling more because this woman has such a lousy expression on her face that it looks like she bit into a doggy-doo sandwich. Just a miserable looking woman. I talk to the employees because I'm a regular and on more than one occasion I've heard that this woman mgr is bad for moral because she's unfair, rude & inconsiderate towards the employees, the backbone of any business. It's sad to hear that but even so, the girls who serve us every day here deserve to be praised for their hard work and commitment to their grossly underpaid jobs. I myself have managed successfully at a few retailers and I know what it takes to run a business and this woman should be nice & considerate to the employees. I mean, I know it doesn't take much skill or education to manage Dunkin stores, so maybe she should ease up and get off her high horse, you work at Dunkin Donuts lady, you're not a big shot, lol!
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Everything Bagel with Cream Cheese, Caramel Iced Macchiato, Dunkin' Refreshers
They treat you nicely
The location of the coffee shop is good
Atmosphere: 5
Food: 5
Service: 5
God bless service workers! At this location, just make sure if you order through the app that you get everything from the order. I don't think its malicious or purposeful in any way but 9 times out of 10 when I use tge app to order ahead they always have the drinks ready but I usually have to ask for the food items from the order. Something about their system, maybe? Idk. Just make sure you check what you got versus what you ordered through the app.
Atmosphere: 5
Food: 5
Service: 4
Great service.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Everything Bagel with Cream Cheese, Maple Sugar Bacon Breakfast Sandwich
Every single time (whether or not I order on the kiosk or otg) I ALWAYS have a problem. I mostly order on the kiosk and I wait 10 minutes for a coffee, sandwich product and a donut. I don't think it should be that hard. Crystal needs to get her crew together.
Restaurantji Recommends
Morning shift is the only good shift, afternoon shift is a bunch of clowns.
Went today for some food, cause I have not ate in 1 day- was very very hungry, they told me they didnt have any breakfast sandwich's- and i sounded surprised cause I've worked at a dunken before and idk how thats possible. i said okay just give me a bagel with cream cheese. i went up to the window and i heard them mocking my surprised reaction to them having no breakfast sandwich's- they then gave me two wake up wraps, not at all what i paid for.
I promise you, dunken isn't that hard of a job, and no one else was behind me i was the only one- idk how they are messing this up. shows why they are here.
Atmosphere: 1
Food: 1
Service: 1
All these kids do is curse in the store. Slow service
They don’t follow
Atmosphere: 3
Food: 3
Service: 3
My favorite place and favorite
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Sausage Egg and Cheese, Everything Bagel with Cream Cheese, Bagels
Not many varieties of
Atmosphere: 5
Food: 2
Service: 5
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