Dunkin'
1353 New Haven Ave, Milford
(203) 874-9788
Recent Reviews
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First thing I experienced was while at the drive thru speaker I was being rushed with a “Can I help you?” over and over again…even after I said I needed a minute please. I ordered the Cookie Butter Hot Latte and it was lukewarm and tasted awful. I literally purchased it and had to throw it away! You could tell the worker was lazy and did not care. She was too busy being on her phone. Now I’m stuck with a stomachache and no latte. This was (11/20/25 at around 1:45pm)
Atmosphere: 1
Service: 1
This Dunkin isn’t the best. The coffee is watered down, the food is always burnt, the donuts are stale. Just beware before you come to this Dunkin. I have waited 10 minutes for a coffee then when I get it, it is completely watered down. It tastes like water with cream in it. The pipes in the bathroom flood quite a bit. Don’t come here. It’s a lot better to go else where
Atmosphere: 2
Food: 2
Service: 2
Always come in for there deals . Can't gi wrong with a 6 dollar meal. Sometimes service is slow there but all in all they do a good job . Drive thru window is always busy . A plus is they just remodeled inside .
Atmosphere: 3
Food: 4
Service: 3
Terrible service. It was just me in line and 2 cars on the drive thru and it took the guy 15 min to prepare 2 iced beverages and he forgot my bagle and just left. So waited another 10 min to get that. Also the staff has no manners at all. It seems like you owe them money when you are ordering. Can't stress enough what a terrible experience it was.
Atmosphere: 1
Food: 1
Service: 1
Went to purchase k cups, none in stock
Atmosphere: 3
Food: 2
Service: 3
My favorite dunkin location. Nice staff and the most consistency when making drinks.
Atmosphere: 5
Food: 5
Service: 5
Not the best dunkin location around, but generally good, quick service. Small location at the end of a shopping plaza.
Atmosphere: 2
Food: 4
Service: 4
Parking: When drive thru is full parking lot is tight. Usually, only in the am rush.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Sausage Egg and Cheese, Croissant, Bagel, Apple Fritter, Coolatta, Muffins, Munchkins Donut Hole Treats
Never make the coffee right.Even they can’t make a simple coffee correctly.
Just left. Ordered coffee and donuts. Coffee was not what I ordered (2 creams, 2 sugars). Jelly donut was smashed…like smushed. Not a mistake. I am so sick of Dunkin’s poor quality if service. It’s unbelievable. This one, the one in the post road, same. Take the earphones out of your ears, pay attention to what I order, and try to actually care about your job!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Donuts
Restaurantji Recommends
Jarvis,James,Destinee,niya were very kind and had great service
Atmosphere: 5
Food: 5
Service: 5
Service was great, Jarvis was the best cashier and staff had a very positive
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Jarvis,James,Destinee,niya were very kind and had great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
I used to work at this location in high school (a good 7/8 years ago), and I was astounded by how awful the service at this Dunkin' location has gotten since then.I was in town for an appointment and decided to stop by for the first time in years. After waiting in the (long) drive thru line, I ordered a large ice coffee with a little bit of extra almond milk. When I got to the window to pay, my coffee was $5.75...the worker charged me $2 for almond milk when it's typically a $.50 upcharge. Seriously, I thought Dunkin' was supposed to be the cheaper alternative to Starbucks. The worker, a teenage boy, was also pretty rude. I'm giving this location an extra star only because the manager was extremely nice when I reached out.Next time I'll go to the much better Dunkin' a mile up the road.
Quick and courteous drive up.
Atmosphere: 5
Food: 5
Service: 5
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