My family visited Johnny Rockets in Milford mall today. Our order took forever and was partially wrong when we received it. When my husband informed the cashier that our order was incorrect and requested that it be corrected. The server Chrisna was very rude. When my husband walked away she loudly laughed with another customer and stated “those people make it sick, it’s been 30 minutes why is he complaining now”. The treatment that we received from Chrisna was absolutely horrible, I will never come back to this establishment and I recommend that no one of color support them. Because after all what people was she referring to when she stated “Those People”?
Atmosphere: 3
Food: 3
Service: 1
Jennifer L
Staff was very rude . The cashier named Kaimairi had a nasty attitude. Oh and the food was nasty. They all look like they had attitudes and did not want to work. Disgusting experience, would not recommend !
Atmosphere: 1
Food: 1
Service: 1
Julianna H
Kahmari went above and beyond accommodating my every request, he was very patient and made sure I was happy with the service I received!
Atmosphere: 5
Food: 5
Service: 5
Walkin DVS-
customer service was great from kahmari and krishna
Atmosphere: 5
Food: 5
Service: 5
Rose Hart
Hermenia, Gustavo and Valeria are lovely, VERY attentive and fantastic service. Burgers are delicious, shakes are perfect. I ALWAYS stop here and eat EVERY time I come to the mall. Give them raises, corporate!
Atmosphere: 5
Food: 5
Service: 5
Jayleen Montes
Herminia was so kind , she made the food with love and care. Such a hard worker! ❤️
Food: 5
Service: 5
Samantha B.
We ate here Friday, before we saw movie, The Greatfull Deaad movie on imax. Its was great movie. Johnny a Rockets, It was fantastic! You know when you crave a great burger & can't find anyplace,even expensive restaurants? TRY THIS PLACE. I always use mayonnaise on a burger. But this place doesn't have any. But Thats ok! Because the burger had such a great taste I didn't need mayo or catsup. That surprised me. It tasted great,made fresh. Little Greasy & nice & juicy, but thats how you know its not pressed down. It was cooked properly. Not over done or anything. Not squished but fluffy patties. I haven't had a great tasting burger in years. Finally I find a place. YEAH! It is good enough flavor that it doesn't need any condiments. That's the highest praise I have ever given to a restaurant review. We didn't interact with the cooks, but thet seemed nice. They smiled. They were nice to my son. Seriously a great burger for me. My husband & son loved their dinner also. Definately give them a try.if in the area. In Milford CT, under the movie theater, 1 level below & right there is food court. Hope you like them as much as we do.
Atmosphere: 4
Food: 5
Service: 4
Alex
Customer service is excellent. Very quick on the food. Employees are excellent, thank you Kahmari for a great food experience. I’ve been to Johnny rockets multiple times and they’ve never failed to disappoint.
Atmosphere: 5
Food: 5
Service: 5
Xavier Martinez
Great staff and great food! Danyelle and friends were so wholesome and helpful with accommodating us.
Atmosphere: 5
Food: 5
Service: 5
Avery McLean
The shakes were very good they had good music and the customer service was great Kahmari was very nice
The food is perfect and freshly made. The costumer service is great,especially this young man named kahmari. He took my order and helped me with descriptions on each food choice.
Atmosphere: 5
Food: 5
Service: 5
Deandre
The Food is great and the workers are respectful. The foods little expensive but I think its work it
Heriberto Flores
Jessica wa a great and pleasant working I even think we did the steps wrong by sitting before ordering but she still saw us and let’s not forget Jose the chef the burgers were amazing definitely recommend
katrina w
Ordered on Uber eats. Gave me nuggets instead of burger. Very disappointed.
Kathy Gamelin
Went to this location just to take a ride on a nice autumn day. Was greeted promptly and politely. The service was great and the food good. Would take the hour and a half ride again.
My family visited Johnny Rockets in Milford mall today. Our order took forever and was partially wrong when we received it. When my husband informed the cashier that our order was incorrect and requested that it be corrected. The server Chrisna was very rude. When my husband walked away she loudly laughed with another customer and stated “those people make it sick, it’s been 30 minutes why is he complaining now”. The treatment that we received from Chrisna was absolutely horrible, I will never come back to this establishment and I recommend that no one of color support them. Because after all what people was she referring to when she stated “Those People”?
Atmosphere: 3
Food: 3
Service: 1
Staff was very rude . The cashier named Kaimairi had a nasty attitude. Oh and the food was nasty. They all look like they had attitudes and did not want to work. Disgusting experience, would not recommend !
Atmosphere: 1
Food: 1
Service: 1
Kahmari went above and beyond accommodating my every request, he was very patient and made sure I was happy with the service I received!
Atmosphere: 5
Food: 5
Service: 5
customer service was great from kahmari and krishna
Atmosphere: 5
Food: 5
Service: 5
Hermenia, Gustavo and Valeria are lovely, VERY attentive and fantastic service. Burgers are delicious, shakes are perfect. I ALWAYS stop here and eat EVERY time I come to the mall. Give them raises, corporate!
Atmosphere: 5
Food: 5
Service: 5
Herminia was so kind , she made the food with love and care. Such a hard worker! ❤️
Food: 5
Service: 5
We ate here Friday, before we saw movie, The Greatfull Deaad movie on imax. Its was great movie. Johnny a Rockets, It was fantastic! You know when you crave a great burger & can't find anyplace,even expensive restaurants? TRY THIS PLACE. I always use mayonnaise on a burger. But this place doesn't have any. But Thats ok! Because the burger had such a great taste I didn't need mayo or catsup. That surprised me. It tasted great,made fresh. Little Greasy & nice & juicy, but thats how you know its not pressed down. It was cooked properly. Not over done or anything. Not squished but fluffy patties.
I haven't had a great tasting burger in years. Finally I find a place. YEAH! It is good enough flavor that it doesn't need any condiments. That's the highest praise I have ever given to a restaurant review.
We didn't interact with the cooks, but thet seemed nice. They smiled. They were nice to my son.
Seriously a great burger for me. My husband & son loved their dinner also. Definately give them a try.if in the area. In Milford CT, under the movie theater, 1 level below & right there is food court.
Hope you like them as much as we do.
Atmosphere: 4
Food: 5
Service: 4
Customer service is excellent. Very quick on the food. Employees are excellent, thank you Kahmari for a great food experience. I’ve been to Johnny rockets multiple times and they’ve never failed to disappoint.
Atmosphere: 5
Food: 5
Service: 5
Great staff and great food! Danyelle and friends were so wholesome and helpful with accommodating us.
Atmosphere: 5
Food: 5
Service: 5
The shakes were very good they had good music and the customer service was great Kahmari was very nice
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The food is perfect and freshly made. The costumer service is great,especially this young man named kahmari. He took my order and helped me with descriptions on each food choice.
Atmosphere: 5
Food: 5
Service: 5
The Food is great and the workers are respectful. The foods little expensive but I think its work it
Jessica wa a great and pleasant working I even think we did the steps wrong by sitting before ordering but she still saw us and let’s not forget Jose the chef the burgers were amazing definitely recommend
Ordered on Uber eats. Gave me nuggets instead of burger. Very disappointed.
Went to this location just to take a ride on a nice autumn day. Was greeted promptly and politely. The service was great and the food good. Would take the hour and a half ride again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, The Original
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