Firstly the food was hot and tasty. Most importantly however was that our server recognized my son immediately and even knew what his order was. She commented that she had not seen him in quite some time and asked how he was doing. She made our experience unforgettable and will be a main reason for our return.Thank you to Herminia for making it a special night. Truly a treasure.
Atmosphere: 5
Food: 5
Service: 5
Brenda
What happened to Johnny Rockets?Prices were crazy burger shake fries. twenty dollars. Prices went up quality went down. Food really was not good will never eat there again. Better options to choose from in the food court.so
Atmosphere: 1
Food: 1
Service: 1
Rex Greenwald
Food is all ala cart. No real care put into the cooking of the food/poor taste and quality. Very expensive for what it is. Will not be going back.
Atmosphere: 2
Food: 2
Service: 1
Andy Dorau
Food was what you would expect.. it was just chicken tenders and frenchfries.. but cost damn near $20.. absolutely insane.. and that was without a drink.. definitely not worth the cost.. I wont be back just because of that alone.. not to mention they add 3% to your bill if you pay with anything other than cash.. what a joke!
Atmosphere: 3
Food: 4
Service: 3
Selenia M.
While running a very quick errand at the CT Post Mall, I decided to order takeout from Johnny Rockets. I've passed this establishment too many times to count, but it's never been a thought. I recently saw someone review their food, and it looked pretty good, so since I was in the area, I decided to give them a try. I placed my order via DoorDash because I had credits, but the restaurant does not allow you to make requests through the app. So I placed my order, and immediately asked the young lady at the counter for the adjustments. For me, that was replacing the beef patty with an impossible patty. There was an up charge of $2, which I paid for with cash.To my surprise, french fries are not automatically included. I didn't realize this, as I was placing my order. When I made the selection, I thought it was just showing me the included sides to select from. Had I known they were extra, I would not have ordered them as I'm not a french fry fan. They have a limited time burger, which is a standard cheeseburger with jalapeño poppers, added on. Very interesting. I like jalapeño poppers, I like burgers, so why not? It was really good. It added a slight kick to the burger, and the cheese within the poppers added an extra layer of creaminess. The fries were standard shoestring fries, not my favorite cut, so if I return, I do not see myself ordering them. But, they have vegan milkshakes. I ordered strawberry and they only come in one size. It was really good. Some vegan shakes automatically perform as vegan. But this one almost tasted as if it were made from dairy milk. I'm not a vegan, so if they made a mistake, I'm not affected, but anyone who may be vegan or have lactose issues may want to just verify & confirm that they're being served the vegan version.Although it's in the food court, they have separate seating with that 1950s or 60s aesthetic. But there's also ample seating throughout the food court. It's noisy and there is a lot of traffic, but it's located in a mall, and it is holiday season. If I find myself wanting a specialty burger, with an impossible patty, I would return. Or during warmer months, if I want a quality vegan shake, I will keep them in mind.
Tina benjamin
My order was simple bacon lettuce on toast with fries and a drink it was 25.19 dollarsI got bacon cheese lettuce and tomato!I am allergic to tomatoes and then I talk to the manager Amelia and she said no problem I will fix it! Wrong I got a hamburger with lettuce and two pieces of bacon only. I DONT EAT RED MEAT I got so frustrated and ask for my money back and they could not supply me with a refunded receiptTHIS PLACE IS AWFUL!!!!
Atmosphere: 1
Food: 1
Service: 1
Chelsea
$50 for two people.....$30 would be more reasonable.
Atmosphere: 3
Food: 3
Service: 4
Leyson Cardona
Great food, prices are waaaaay to high comparatively too other restaurants in the same bracket. Paid over 20 bucks for a fry and burger? No thank you... good but not that good... Last time I will order from them.
Atmosphere: 1
Food: 5
Service: 5
Alex Kinney
We were asked to leave because you are not allowed to eat outside food at the Johnny Rockets’ counter. This is not a joke.
Elias Fernandez
They did not provide tap water upon request after buying over $20 of food.I had to enter my own order as they were too busy talking to themselves. While ordering myself they had the gall to ask for a tip for doing absolutely nothing.Unless you know you are going to want to pay for a drink I would avoid this place like the plague.
Connecticut Post Mall in Milford..HORRIBLE!! Food was over cooked and dry..when mentioned it to the girl at the counter got a very nasty response! Left my food at the counter..walked away as she yelled at me to HAVE A NICE DAY..in a nasty rude tone!I emailed their corporate office twice with no reply back!!Told the mall about the incident..they had other complaints aswell. We were told they would speak with the tenant of that rental..could that help.
Michael Burian
If I could give this a negative star I would lady at the front counter had a real nasty attitude will never order there again the mall should do something about johnny
Service: 1
Deja Pagan
A lady name hermenia said she is the manager has a very nasty attitude and she was very rude during my service here if this is who you want to represent your brand then you’ll soon be outta business
Jon Stone
Overall the food was good as well as the service, but 43 bucks plus tip for lunch which was two burgers, a shake and an order of tots is just way too expensive.
John S.
Needed a quick bite. ordered their "The Original" burger. Friendly wait staff, could only get the burger well done, bummer. It did not come out like a hockey puck thank god! Not a bad burger, a little surprised that they charged me 1.60 to add cheese. $11.43 with tax for just a basic burger, no fries, and countertop atmosphere at the Mall? A little pricey. Recommend in a pinch... Spend the extra $4 or $5, and find a descent pub with fries and atmosphere.
Firstly the food was hot and tasty. Most importantly however was that our server recognized my son immediately and even knew what his order was. She commented that she had not seen him in quite some time and asked how he was doing. She made our experience unforgettable and will be a main reason for our return.Thank you to Herminia for making it a special night. Truly a treasure.
Atmosphere: 5
Food: 5
Service: 5
What happened to Johnny Rockets?Prices were crazy burger shake fries. twenty dollars. Prices went up quality went down. Food really was not good will never eat there again. Better options to choose from in the food court.so
Atmosphere: 1
Food: 1
Service: 1
Food is all ala cart. No real care put into the cooking of the food/poor taste and quality. Very expensive for what it is. Will not be going back.
Atmosphere: 2
Food: 2
Service: 1
Food was what you would expect.. it was just chicken tenders and frenchfries.. but cost damn near $20.. absolutely insane.. and that was without a drink.. definitely not worth the cost.. I wont be back just because of that alone.. not to mention they add 3% to your bill if you pay with anything other than cash.. what a joke!
Atmosphere: 3
Food: 4
Service: 3
While running a very quick errand at the CT Post Mall, I decided to order takeout from Johnny Rockets. I've passed this establishment too many times to count, but it's never been a thought. I recently saw someone review their food, and it looked pretty good, so since I was in the area, I decided to give them a try. I placed my order via DoorDash because I had credits, but the restaurant does not allow you to make requests through the app. So I placed my order, and immediately asked the young lady at the counter for the adjustments. For me, that was replacing the beef patty with an impossible patty. There was an up charge of $2, which I paid for with cash.To my surprise, french fries are not automatically included. I didn't realize this, as I was placing my order. When I made the selection, I thought it was just showing me the included sides to select from. Had I known they were extra, I would not have ordered them as I'm not a french fry fan. They have a limited time burger, which is a standard cheeseburger with jalapeño poppers, added on. Very interesting. I like jalapeño poppers, I like burgers, so why not? It was really good. It added a slight kick to the burger, and the cheese within the poppers added an extra layer of creaminess. The fries were standard shoestring fries, not my favorite cut, so if I return, I do not see myself ordering them. But, they have vegan milkshakes. I ordered strawberry and they only come in one size. It was really good. Some vegan shakes automatically perform as vegan. But this one almost tasted as if it were made from dairy milk. I'm not a vegan, so if they made a mistake, I'm not affected, but anyone who may be vegan or have lactose issues may want to just verify & confirm that they're being served the vegan version.Although it's in the food court, they have separate seating with that 1950s or 60s aesthetic. But there's also ample seating throughout the food court. It's noisy and there is a lot of traffic, but it's located in a mall, and it is holiday season. If I find myself wanting a specialty burger, with an impossible patty, I would return. Or during warmer months, if I want a quality vegan shake, I will keep them in mind.
My order was simple bacon lettuce on toast with fries and a drink it was 25.19 dollarsI got bacon cheese lettuce and tomato!I am allergic to tomatoes and then I talk to the manager Amelia and she said no problem I will fix it! Wrong I got a hamburger with lettuce and two pieces of bacon only. I DONT EAT RED MEAT I got so frustrated and ask for my money back and they could not supply me with a refunded receiptTHIS PLACE IS AWFUL!!!!
Atmosphere: 1
Food: 1
Service: 1
$50 for two people.....$30 would be more reasonable.
Atmosphere: 3
Food: 3
Service: 4
Great food, prices are waaaaay to high comparatively too other restaurants in the same bracket. Paid over 20 bucks for a fry and burger? No thank you... good but not that good... Last time I will order from them.
Atmosphere: 1
Food: 5
Service: 5
We were asked to leave because you are not allowed to eat outside food at the Johnny Rockets’ counter. This is not a joke.
They did not provide tap water upon request after buying over $20 of food.I had to enter my own order as they were too busy talking to themselves. While ordering myself they had the gall to ask for a tip for doing absolutely nothing.Unless you know you are going to want to pay for a drink I would avoid this place like the plague.
Atmosphere: 3
Food: 3
Service: 1
Restaurantji Recommends
Connecticut Post Mall in Milford..HORRIBLE!! Food was over cooked and dry..when mentioned it to the girl at the counter got a very nasty response! Left my food at the counter..walked away as she yelled at me to HAVE A NICE DAY..in a nasty rude tone!I emailed their corporate office twice with no reply back!!Told the mall about the incident..they had other complaints aswell. We were told they would speak with the tenant of that rental..could that help.
If I could give this a negative star I would lady at the front counter had a real nasty attitude will never order there again the mall should do something about johnny
Service: 1
A lady name hermenia said she is the manager has a very nasty attitude and she was very rude during my service here if this is who you want to represent your brand then you’ll soon be outta business
Overall the food was good as well as the service, but 43 bucks plus tip for lunch which was two burgers, a shake and an order of tots is just way too expensive.
Needed a quick bite. ordered their "The Original" burger. Friendly wait staff, could only get the burger well done, bummer. It did not come out like a hockey puck thank god! Not a bad burger, a little surprised that they charged me 1.60 to add cheese. $11.43 with tax for just a basic burger, no fries, and countertop atmosphere at the Mall? A little pricey. Recommend in a pinch... Spend the extra $4 or $5, and find a descent pub with fries and atmosphere.