My main complaint is the cleanliness of the store. The bathroom is nasty and the area with the napkins and forks is also unkept.
Atmosphere: 3
Food: 4
Service: 3
Eric Broyles
The portions are absolutely awful. Spending nearly $20 for a bowl that is half full. It almost seems on purpose since if you say something to them, they do nothing about it and actually deny the fact that the scoop was small.
Atmosphere: 1
Food: 1
Service: 1
Alicia Hilliard
My son gave this place a try 3 times 2/3 his burrito bowl was damn near empty. We did online order on the app. The third time he went into the store and he had to ask for them to add more the girl didn't even scoop up a full spoon full of rice and put it in the bowl. This is why I personally chose Moe's or pancheros
Food: 1
Wolfyyy Ranchh
VERY STINGY WHEN IT COMES TO PORTION SIZES!!!! I’ve never been to a chipotle where they purposely give u small portions. Why pay the original price for a bowl/burrito, when the portions they give u is not even worth half the price? Never coming back.
alberto canto
The food is very poorly rationed, even if you buy extra chicken they give you the minimum.
Atmosphere: 1
Food: 1
Service: 1
david cruz
Clean and fast
Atmosphere: 5
Food: 5
Service: 5
Mitchell Dang
The grand opening was terrible but now it's up to par. I had ordered a bowl with no problems and Riley did a great job handling it. It was down, but not out.
Atmosphere: 4
Food: 4
Service: 5
Jordan T
I ordered a burrito online and asked for it to be double wrapped with extra cheese. Neither of those were added, even though I was charged for the double wrap. The portions were disrespectfully small and for $15, they’ll rip you off no problem. I’ve been a Chipotle customer for 5 years and I know this won’t affect a billion dollar company, but after today, this will genuinely be the last time that I’ll ever set foot in a Chipotle. Go to jersey mikes instead
Atmosphere: 1
Food: 1
Service: 1
Matthew Lawrence
Portion size could be better - food always tastes great.
Atmosphere: 5
Food: 4
Service: 5
Tristan Amiott
I don’t go to this specific location often, but the first visit was during their Grand Opening window last year and the first impression wasn’t great. The service was lackluster and the portions were very small. Flash forward to today when I ordered lunch through the app. The person that greeted me at the pickup window was pleasant and the portions were normal bordering on large. The sample size is small, but maybe brighter things are in the future.
This is my go-to Chipotle, and it consistently delivers quality food and fast service. The staff is exceptionally patient and always treats customers with respect. Just last night, a disruptive customer caused a scene over sour cream, yet the team remained calm, professional, and composed throughout the ordeal. Their ability to handle such disrespect with grace was truly commendable. Frankly, that customer should not be allowed back at any Chipotle.
Atmosphere: 5
Food: 5
Service: 5
Avontay Yarbrough
Horrible portion sizes, restaurant dirty and staff going from line to register and back without cleaning hands or changing gloves.
Atmosphere: 1
Food: 1
Service: 1
Pam Blasko
Absolutely filthy. Bathroom was horrible. Windows dirty. Not a clean table in the place. It’s a shame. We were excited to have this in Monroe. Will NOT BE RETURNING. Will let our friends know not to bother. Also not a smile, nod or word from the employees.
Atmosphere: 1
Food: 4
Service: 2
Brooklyn Schiavo
Everyone’s rude slow and its filthy worst chipotle award goes to this one right here.
My main complaint is the cleanliness of the store. The bathroom is nasty and the area with the napkins and forks is also unkept.
Atmosphere: 3
Food: 4
Service: 3
The portions are absolutely awful. Spending nearly $20 for a bowl that is half full. It almost seems on purpose since if you say something to them, they do nothing about it and actually deny the fact that the scoop was small.
Atmosphere: 1
Food: 1
Service: 1
My son gave this place a try 3 times 2/3 his burrito bowl was damn near empty. We did online order on the app. The third time he went into the store and he had to ask for them to add more the girl didn't even scoop up a full spoon full of rice and put it in the bowl. This is why I personally chose Moe's or pancheros
Food: 1
VERY STINGY WHEN IT COMES TO PORTION SIZES!!!! I’ve never been to a chipotle where they purposely give u small portions. Why pay the original price for a bowl/burrito, when the portions they give u is not even worth half the price? Never coming back.
The food is very poorly rationed, even if you buy extra chicken they give you the minimum.
Atmosphere: 1
Food: 1
Service: 1
Clean and fast
Atmosphere: 5
Food: 5
Service: 5
The grand opening was terrible but now it's up to par. I had ordered a bowl with no problems and Riley did a great job handling it. It was down, but not out.
Atmosphere: 4
Food: 4
Service: 5
I ordered a burrito online and asked for it to be double wrapped with extra cheese. Neither of those were added, even though I was charged for the double wrap. The portions were disrespectfully small and for $15, they’ll rip you off no problem. I’ve been a Chipotle customer for 5 years and I know this won’t affect a billion dollar company, but after today, this will genuinely be the last time that I’ll ever set foot in a Chipotle. Go to jersey mikes instead
Atmosphere: 1
Food: 1
Service: 1
Portion size could be better - food always tastes great.
Atmosphere: 5
Food: 4
Service: 5
I don’t go to this specific location often, but the first visit was during their Grand Opening window last year and the first impression wasn’t great. The service was lackluster and the portions were very small. Flash forward to today when I ordered lunch through the app. The person that greeted me at the pickup window was pleasant and the portions were normal bordering on large. The sample size is small, but maybe brighter things are in the future.
Food: 4
Service: 5
Restaurantji Recommends
Tastelessness food, no flavor
Atmosphere: 2
Food: 1
Service: 2
This is my go-to Chipotle, and it consistently delivers quality food and fast service. The staff is exceptionally patient and always treats customers with respect. Just last night, a disruptive customer caused a scene over sour cream, yet the team remained calm, professional, and composed throughout the ordeal. Their ability to handle such disrespect with grace was truly commendable. Frankly, that customer should not be allowed back at any Chipotle.
Atmosphere: 5
Food: 5
Service: 5
Horrible portion sizes, restaurant dirty and staff going from line to register and back without cleaning hands or changing gloves.
Atmosphere: 1
Food: 1
Service: 1
Absolutely filthy. Bathroom was horrible. Windows dirty. Not a clean table in the place. It’s a shame. We were excited to have this in Monroe. Will NOT BE RETURNING. Will let our friends know not to bother.
Also not a smile, nod or word from the employees.
Atmosphere: 1
Food: 4
Service: 2
Everyone’s rude slow and its filthy worst chipotle award goes to this one right here.
Atmosphere: 1
Food: 1
Service: 1
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