Dunkin'
695 Main St, Monroe
(203) 268-5242
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
I should have learned my lesson a while ago.
Repeatedly receive the wrong order via the drive through. Not one or two. A half a dozen plus instances of wrong order.
If you are on the move and want what you ordered try another location.
Food: 2
Service: 1
Barely any cream cheese in there bagels if you open it you literally can’t even see the cream cheese. Bagels In
So slow
Atmosphere: 1
Food: 1
Service: 1
I Hope the owner sees this message as it is a privately owned establishment. I was there this morning at 6/6/25 - I was outside in the car waiting for someone to take my order. No one came and cars were backing up in back of me so I went in to order. Originally I was going to order an avocado toast but seeing the line and the frantic girls in the back I made my order a large coffee and a donut. There were three girls back there. Ashley - who is lovely and two other girls. It is NOT fair to have 3 people on a main strip during morning rush hour and expect them to do drive through, phone in and standing in line orders. You at least need one other person to manage the cash register and let the other girls do the cars and the phone in orders. They were yelled out (one man told them they SUCKED and that he would never come back) - I honestly have always had great service here and you absolutely need to get a college kid who is home to help you!! Your DD and the Newtown DD are usually awesome. Please get the help your ladies need so that Ashley isn't running around with her head off the charts and the other girls losing it as well - at least for the morning hours. I am a retailer as well and small business owner - and it pained me to see people getting frustrated and your girls getting verbal abuse. I am sure there are people that would take a job even for the summer.
Atmosphere: 3
Food: 5
Service: 3
2nd time around. 930 pm nope nothing.
Atmosphere: 1
Food: 1
Service: 1
They suck ass expresso machine is always broken
Atmosphere: 1
Food: 1
Service: 1
A good Dunkin location, lost some of its charm with the redesign, but its is a nice place too. Solid drinks.
Atmosphere: 3
Food: 5
Service: 5
My coffee was so good I cannot stress this enough.
Atmosphere: 5
Food: 5
Service: 5
I've been to this place tons of times out of pure convenience and have finally decided to never go again. I order via the app so that there is no way to get confused. On many occasions they'd just get everything wrong. I've even ordered hot chocolate and they gave me coffee instead.
The last straw was when I ordered something via the app and got there and they didn't have it (the espresso machine was broken....again). No big deal I thought I'll just ask for my money back and be on with my day. Since I paid via the app I figured they could just give me the cash and that's that. The manager wasn't there so they had to call. The manager would not let them open the drawer because they were gone. First they wanted me to wait on the drive through while they tried to fix the machine. After about 10 min or that they then asked if I wanted to come back the next day to get my refund. THE NEXT DAY?! I had to argue for 15 min in the drive through just to finally get my money back!! To top it all off when I got home I found out they got other drink wrong.
Like I said, I am never going there again. I'll take the extra 10 min and drive up the road to the other one.
Atmosphere: 1
Food: 1
Service: 1
Drive through comprehension needs some work
Restaurantji Recommends
Super-friendly employees, and I've never had any issues with any of my orders, so it's 5 stars from me. {]:
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coolatta
Prompt service and good coffee!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sourdough Breakfast Sandwich, English Muffin, Munchkins Donut Hole Treats, Green Goddess Dunkin' Wrap
I did not go inside but it was great
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Bagels, Bacon Egg and Cheese
Depressing They are not welcomingThese employees Are In The Wrong Business When robots take over this should be the reason coffe wasn’t bad. But I get like a was doing something wrong when ordering croissant a little burn
Atmosphere: 1
Food: 3
Service: 1
Sweet people... great choices!!
Atmosphere: 5
Food: 5
Service: 5
Loading...