I mean, it’s a quick stop to grab food. My only thing with Panera is that there’s not enough protein on their dishes. They are delicious but too much bread and. It enough protein. All else is fine.
Atmosphere: 4
Food: 4
Service: 5
Michael Goode
This place is not clean and the food/coffee is not fresh. Floor is sticky and tables dirty. Many of normal food items were not available. Avoid this location.
Atmosphere: 1
Food: 2
Service: 1
hailee Lazaro
My family placed an online order for pickup through the drive thru line. Pick up said 5:30, we arrived at 5:30 and waited 10 minutes in the drive thru line. We ended up going inside to pickup our order as there was no movement in the drive thru. not one employee acknowledged my presence or the other customers waiting for their orders. my mom (the one who placed the order) called the store and the girl that answered the phone was rude. stating that there’s other orders and that we should have waited at the speaker (when the sign in drive thru does NOT say anything about waiting at speaker for rapid pickup, there is a separate line). The employee that took the call (blonde hair young girl) proceeded to tell another employee about the call in a frustrated manner and rude looks in my direction. another individual waiting also asked the blonde girl what the hold up on his order was and he was dismissed and given attitude as well. When the order was finally done they did not tell me even tho they knew i was standing there, they proceed to talk about my mother (the one that placed the order) right in front of me, to which i had to approach them and have them hand over the order. Myself as well as other customers were treated badly.
Atmosphere: 1
Food: 1
Service: 1
David C
Was at Monroe location for two hours on a Saturday working on a project. When arrived coffee was old and hazelnut was empty, over two hours not one person came out to check.
No one really cares.
John Bleggi
Disappointed again. I took my Mom out for lunch. She wanted to try newly opened Panara bread restaurant. Mom got a salad and I got a steak and cheese chabata sandwich. Mom didn't like her salad only eating half of it. My steak and cheese hardly had any steak on it. Later that day, Mom had diarrhea and I had heartburn. Mom said we're not going back there again. We spent over $30 for a salad, sandwich and a drink.
Atmosphere: 2
Food: 1
Service: 2
cheryl ozelski
It was great .It wasn't busy when we got there. Got in and out
Atmosphere: 5
Food: 5
Service: 5
Pauline MacDonald
Very busy at lunchtime. The manager was super helpful when there was a mistake with my order that required a reimbursment. Thank you!
Andrew Byron
Best Panera location I’ve been to. I don’t know why but the food here is significantly better than the other local locations. And for someone who doesn’t like breakfast foods having full menu at 6am is incredible
Atmosphere: 5
Food: 5
Service: 5
Kirsten Poccia
Mobile orders are hit and miss with accuracy
Atmosphere: 3
Food: 3
Service: 3
stephanie velasco
Hit or miss. Expensive sometimes not worth it. Love the Bearclaw pastry and 9/10's they never have it!
I like going here, the food is nice but the drive through can be a very long wait sometimes for the food… more than 3times I’ve had to wait over 15mins on a drive through, and sometimes they mess up your order but they don’t have a problem replacing it with the right items and are very nice
Meriam Murray
Always fast accurate. Connor is especially kind and helpful and his willingness to help me with my order made my experience exceptional.
Service: 5
Carolina Rivas
I love this place and the food, not expensive and good quality.
Atmosphere: 5
Food: 5
Service: 5
Alex Miklos
Always super clean, every employee is friendly, and the coffee is very good. This is the best location in the area imo
Atmosphere: 5
Food: 5
Service: 5
Ann Evans
I went at 3 pm through the drive thru for an afternoon coffee and was treated so rudely that I will never go back. Staff was unprofessional and I don't need to be treated like this. Hello Dunkin!!!!
I mean, it’s a quick stop to grab food. My only thing with Panera is that there’s not enough protein on their dishes. They are delicious but too much bread and. It enough protein. All else is fine.
Atmosphere: 4
Food: 4
Service: 5
This place is not clean and the food/coffee is not fresh. Floor is sticky and tables dirty. Many of normal food items were not available. Avoid this location.
Atmosphere: 1
Food: 2
Service: 1
My family placed an online order for pickup through the drive thru line. Pick up said 5:30, we arrived at 5:30 and waited 10 minutes in the drive thru line. We ended up going inside to pickup our order as there was no movement in the drive thru. not one employee acknowledged my presence or the other customers waiting for their orders. my mom (the one who placed the order) called the store and the girl that answered the phone was rude. stating that there’s other orders and that we should have waited at the speaker (when the sign in drive thru does NOT say anything about waiting at speaker for rapid pickup, there is a separate line). The employee that took the call (blonde hair young girl) proceeded to tell another employee about the call in a frustrated manner and rude looks in my direction. another individual waiting also asked the blonde girl what the hold up on his order was and he was dismissed and given attitude as well. When the order was finally done they did not tell me even tho they knew i was standing there, they proceed to talk about my mother (the one that placed the order) right in front of me, to which i had to approach them and have them hand over the order. Myself as well as other customers were treated badly.
Atmosphere: 1
Food: 1
Service: 1
Was at Monroe location for two hours on a Saturday working on a project. When arrived coffee was old and hazelnut was empty, over two hours not one person came out to check.
No one really cares.
Disappointed again. I took my Mom out for lunch. She wanted to try newly opened Panara bread restaurant. Mom got a salad and I got a steak and cheese chabata sandwich. Mom didn't like her salad only eating half of it. My steak and cheese hardly had any steak on it. Later that day, Mom had diarrhea and I had heartburn. Mom said we're not going back there again. We spent over $30 for a salad, sandwich and a drink.
Atmosphere: 2
Food: 1
Service: 2
It was great .It wasn't busy when we got there. Got in and out
Atmosphere: 5
Food: 5
Service: 5
Very busy at lunchtime. The manager was super helpful when there was a mistake with my order that required a reimbursment. Thank you!
Best Panera location I’ve been to. I don’t know why but the food here is significantly better than the other local locations. And for someone who doesn’t like breakfast foods having full menu at 6am is incredible
Atmosphere: 5
Food: 5
Service: 5
Mobile orders are hit and miss with accuracy
Atmosphere: 3
Food: 3
Service: 3
Hit or miss. Expensive sometimes not worth it. Love the Bearclaw pastry and 9/10's they never have it!
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
I like going here, the food is nice but the drive through can be a very long wait sometimes for the food… more than 3times I’ve had to wait over 15mins on a drive through, and sometimes they mess up your order but they don’t have a problem replacing it with the right items and are very nice
Always fast accurate. Connor is especially kind and helpful and his willingness to help me with my order made my experience exceptional.
Service: 5
I love this place and the food, not expensive and good quality.
Atmosphere: 5
Food: 5
Service: 5
Always super clean, every employee is friendly, and the coffee is very good. This is the best location in the area imo
Atmosphere: 5
Food: 5
Service: 5
I went at 3 pm through the drive thru for an afternoon coffee and was treated so rudely that I will never go back. Staff was unprofessional and I don't need to be treated like this. Hello Dunkin!!!!
Atmosphere: 1
Food: 1
Service: 1
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