Been closed for a while and displays like they are open. Do not order on Uber Eats, it is closed & will waste the drivers time by making them go to a closed and empty business.
Kimberly Berger
A place you must viiit. Super clean with amazing customer service . A must try is the strawberry milkshake and the marshmallow ice cream . Aurora also loved her complimentary vanilla ice cream . We will definitely be back . Thank you again
Rolando Solano
Very friendly staff! Let me and my girlfriend sample the flavors available and was not shy with the scoops. 100% recommend to anyone in the Monroe area it won’t disappoint
Rafi Saeed76
Tasty, fresh and nice Staff is friendly Thanks
David McC
Good ice-cream 👍
Daniel Fontana
My friend dropped her ice cream and my man hooked us up with a new one
Erin R
Gave us a free ice cream after we dropped one. Such good service so kind and great ice cream <3
Maria Shane
Their pricing is reasonable.
We had the slushy with dragon fruit boba and bubble waffle and both were great. Will be back for more. Their menu is really big and have something for everyone. The are always smiling and welcoming.
I have been taking advantage of their loyalty cards, and their service is best.
Adi Ponnada
I had the Nutella, strawberry, and banana crepe at Sip and Scoop, and it was delicious! The crepe was soft and warm, with the perfect mix of Nutella, strawberries, and bananas. The flavors blended so well, and the presentation was also lovely. I will be coming back for more and great customer service and a cozy vibe, definitely worth a visit!
The ice cream was wonderful and super good. Fast service and wonderful employees
Tiffany Diao
I brought up a valid concern. No customer should have to change their order 3 times because staff is alone, not trained, she stated second day on the job, and verbally admitted to not knowing the recipes on their own menu. Ended up getting the easiest thing a watermelon Italian ice and the portion was not up to par for 8 dollars. Melted in 98 degree weather. I gave my opinion and not only did the management team meet me with a really rude screen shot of something they posted (they wouldn't show me where they posted it) trying to say my review was fake but they didn't acknowledge at all the actual issue, having someone by themselves, new, untrained, and as a result lacking in customer service experience. All I did was ask them to do better next time. Had they of handled it better, sent a more professional email from the email that they told me to me email and not from someone randoms iPhone, I would have changed my review, would have told my friends to come, would have given it another chance. That's just sad. Stop trying to blast me on social media by making fun of me and being rude, stop using a different email to email me it’s super unprofessional. Pics attached.
— this will be the last thing I say to you guys because clearly a review of my personal experience isn’t allowed.
1. I didn’t spam call you and a screen shot has been attached. I called once and was told you as an owner would call me back and I never got a call back. 2. I emailed twice and in my first review you left the email for me to email. The response I got back from you was that you escalated it and blasted me on social media which is why I’m responding the way I am. 3. I was never rude in my first post, and it said someone on your team flagged it and took it down so I want to stand by my statement and defend myself since you have been so aggressively rude to me. I too, took screen shots and time stamps as well. It didn’t have to be this serious but I feel you’ve chose to be so rude to me when I’m allowed to share my experience about what happened. It’s clear that the point of my review has been missed and I just hope staff is trained better.
Abombs
Delicious ice cream, cool colors and refreshing atmosphere! 🌞
Davy Dasilva
Very good ice cream, and very good customer service.
Nicole Dlugas
Amazing ice cream!! AMAZING customer service. Very good people!!!
It's shut down
Been closed for a while and displays like they are open. Do not order on Uber Eats, it is closed & will waste the drivers time by making them go to a closed and empty business.
A place you must viiit. Super clean with amazing customer service . A must try is the strawberry milkshake and the marshmallow ice cream . Aurora also loved her complimentary vanilla ice cream . We will definitely be back . Thank you again
Very friendly staff! Let me and my girlfriend sample the flavors available and was not shy with the scoops. 100% recommend to anyone in the Monroe area it won’t disappoint
Tasty, fresh and nice
Staff is friendly
Thanks
Good ice-cream 👍
My friend dropped her ice cream and my man hooked us up with a new one
Gave us a free ice cream after we dropped one. Such good service so kind and great ice cream <3
Their pricing is reasonable.
We had the slushy with dragon fruit boba and bubble waffle and both were great. Will be back for more. Their menu is really big and have something for everyone. The are always smiling and welcoming.
I have been taking advantage of their loyalty cards, and their service is best.
I had the Nutella, strawberry, and banana crepe at Sip and Scoop, and it was delicious! The crepe was soft and warm, with the perfect mix of Nutella, strawberries, and bananas. The flavors blended so well, and the presentation was also lovely. I will be coming back for more and great customer service and a cozy vibe, definitely worth a visit!
Restaurantji Recommends
The ice cream was wonderful and super good. Fast service and wonderful employees
I brought up a valid concern.
No customer should have to change their order 3 times because staff is alone, not trained, she stated second day on the job, and verbally admitted to not knowing the recipes on their own menu.
Ended up getting the easiest thing a watermelon Italian ice and the portion was not up to par for 8 dollars. Melted in 98 degree weather.
I gave my opinion and not only did the management team meet me with a really rude screen shot of something they posted (they wouldn't show me where they posted it) trying to say my review was fake but they didn't acknowledge at all the actual issue, having someone by themselves, new, untrained, and as a result lacking in customer service experience. All I did was ask them to do better next time.
Had they of handled it better, sent a more professional email from the email that they told me to me email and not from someone randoms iPhone, I would have changed my review, would have told my friends to come, would have given it another chance. That's just sad.
Stop trying to blast me on social media by making fun of me and being rude, stop using a different email to email me it’s super unprofessional. Pics attached.
— this will be the last thing I say to you guys because clearly a review of my personal experience isn’t allowed.
1. I didn’t spam call you and a screen shot has been attached. I called once and was told you as an owner would call me back and I never got a call back.
2. I emailed twice and in my first review you left the email for me to email. The response I got back from you was that you escalated it and blasted me on social media which is why I’m responding the way I am.
3. I was never rude in my first post, and it said someone on your team flagged it and took it down so I want to stand by my statement and defend myself since you have been so aggressively rude to me. I too, took screen shots and time stamps as well.
It didn’t have to be this serious but I feel you’ve chose to be so rude to me when I’m allowed to share my experience about what happened. It’s clear that the point of my review has been missed and I just hope staff is trained better.
Delicious ice cream, cool colors and refreshing atmosphere! 🌞
Very good ice cream, and very good customer service.
Amazing ice cream!! AMAZING customer service. Very good people!!!
Loading...