Yeah…….it’s Dunkin so I don’t expect much when it comes to customer service. This one, however, takes the cake for the worst I’ve gotten in a while. Every employee was arguing with each other when I got to the counter, and continued when I was leaving. Me ordering my bagel felt like an interruption to some ratchet reality show going on behind the counter. Customer service was so weak, as if it’s hard to just smile. How I received my order was a girl screaming, “everything with cream cheese”, literally threw the bag at me and walked away. You have a great day too! Clowns.
Atmosphere: 1
Food: 2
Service: 1
HANI ABDALRHMAN
Bad service
Atmosphere: 1
Food: 1
Service: 1
Tracy YC
Coffee was VERY bland. Not at all like it usually is. 😒 That's all I had this visit.
Service: 4
sandra alvarez
Waited in the drive thru forever, decided to go inside maybe get faster service. I was the only customer and was asked to wait. Ended up leaving without my coffee. Fail.
Atmosphere: 1
Service: 1
Cynthia Santiago
When xomara is there she's awesome!!! Very helpful & works hard trys to satisfy the costumer
Atmosphere: 5
Food: 5
Service: 5
Maddie
I’m extremely upset with this Dunkin. I’m not going to get too personal but my family has lost our father. My sister was a regular customer and the she woke up very upset and looked forward going to Dunkin for her coffee and a bagel to help cheer her up. the fact that this team was extremely rude to her, snarky, and talking about her while she walked into the store getting her bagel remade is absurd. This is unprofessional and disgusting. I’m sorry but the hospitality was awful. Managers you need to do better with correcting your employees. If you’re that miserable working for Dunkin and dealing with people get another job. You NEVER know what someone is going through, and that measly coffee and bagel really was something she needed to pick her up for the day. We are never coming here again.
Atmosphere: 1
Food: 1
Service: 1
Tabitha Clark
Overcharged and worst drinks I’ve ever had. Had to get a refund and have the drinks remade.
Atmosphere: 1
Food: 1
Service: 4
Viki Nirschel
Pretty good my order has been messed up last 5 visits but besides that its good
Atmosphere: 4
Food: 4
Service: 4
Sailesh Nate Natesan
Great customer service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg and Cheese, Chorizo & Egg Dunkin' Wrap
cameron Flanders
Worst sandwich ever. Stupid amount of Velcro in it. Helen Keller could’ve done a better job.
I come to this location often and everyone is nice ALL OF THE TIME, EXCEPT FOR TODAY!! I walked in about 2pm and said to a lady in the front area, excuse me, is someone working the front? She looked at me AND SAID YEAH ME. So I asked her if me asking bothered her. She was nasty, dry and not welcoming. I'm not one to leave a review but couldn't help but notice she was probably having a bad day and unloaded it on me, a regular customer. Hope her day gets better. I will continue to come here not because of her but because everyone ISN'T HER.
Hype Sellerz
Worst sandwich ever. Stupid amount of Velcro in it. Helen Keller could’ve done a better job.
Atmosphere: 4
Food: 1
Service: 5
Recommended dishes: Breakfast Sandwich
Nader Alhasani
The worst experience terrible customer service my order is missing multiple orders and I paid for them !! Definitely not coming back
dariusz drazewski
Good Dunkin but very very slow and getting worse every day, especially right now. Waiting ten minutes for a sandwich,. Edit. Been trying to be nice but this store has problems. Frequent wrong orders. But this bagel makes me sad for Dunkin.
Julie Mcleod
If I could give this place a zero, I would. I went through the drive thru and the male on the speaker was very rude and was rushing me. When I was ready to order, he ignored me and didn’t take my order. I drove to the window and sat there for about 5 minutes. During that time, a male came to the computer by the window and acting like he was working. But then proceeded to look at me and walk away without taking my order. I then saw 2 other employees walking around the restaurant and ignore me. I even saw a female peak her head out from behind a machine and then go back. She eventually walked out after I stated that I could see her. This experience was horrific and disgusting. I always go to this Dunkin’ Donuts and I always show respect for to the workers. I will not be spending any more money there as well as advising everyone to stay away from there. I also have the encounter on video.
Yeah…….it’s Dunkin so I don’t expect much when it comes to customer service. This one, however, takes the cake for the worst I’ve gotten in a while. Every employee was arguing with each other when I got to the counter, and continued when I was leaving. Me ordering my bagel felt like an interruption to some ratchet reality show going on behind the counter. Customer service was so weak, as if it’s hard to just smile. How I received my order was a girl screaming, “everything with cream cheese”, literally threw the bag at me and walked away. You have a great day too! Clowns.
Atmosphere: 1
Food: 2
Service: 1
Bad service
Atmosphere: 1
Food: 1
Service: 1
Coffee was VERY bland. Not at all like it usually is. 😒 That's all I had this visit.
Service: 4
Waited in the drive thru forever, decided to go inside maybe get faster service. I was the only customer and was asked to wait. Ended up leaving without my coffee. Fail.
Atmosphere: 1
Service: 1
When xomara is there she's awesome!!! Very helpful & works hard trys to satisfy the costumer
Atmosphere: 5
Food: 5
Service: 5
I’m extremely upset with this Dunkin. I’m not going to get too personal but my family has lost our father. My sister was a regular customer and the she woke up very upset and looked forward going to Dunkin for her coffee and a bagel to help cheer her up. the fact that this team was extremely rude to her, snarky, and talking about her while she walked into the store getting her bagel remade is absurd. This is unprofessional and disgusting. I’m sorry but the hospitality was awful. Managers you need to do better with correcting your employees. If you’re that miserable working for Dunkin and dealing with people get another job. You NEVER know what someone is going through, and that measly coffee and bagel really was something she needed to pick her up for the day. We are never coming here again.
Atmosphere: 1
Food: 1
Service: 1
Overcharged and worst drinks I’ve ever had. Had to get a refund and have the drinks remade.
Atmosphere: 1
Food: 1
Service: 4
Pretty good my order has been messed up last 5 visits but besides that its good
Atmosphere: 4
Food: 4
Service: 4
Great customer service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg and Cheese, Chorizo & Egg Dunkin' Wrap
Worst sandwich ever. Stupid amount of Velcro in it. Helen Keller could’ve done a better job.
Atmosphere: 4
Food: 1
Service: 5
Recommended dishes: Sourdough Breakfast Sandwich
Restaurantji Recommends
I come to this location often and everyone is nice ALL OF THE TIME, EXCEPT FOR TODAY!! I walked in about 2pm and said to a lady in the front area, excuse me, is someone working the front? She looked at me AND SAID YEAH ME. So I asked her if me asking bothered her. She was nasty, dry and not welcoming. I'm not one to leave a review but couldn't help but notice she was probably having a bad day and unloaded it on me, a regular customer. Hope her day gets better. I will continue to come here not because of her but because everyone ISN'T HER.
Worst sandwich ever. Stupid amount of Velcro in it. Helen Keller could’ve done a better job.
Atmosphere: 4
Food: 1
Service: 5
Recommended dishes: Breakfast Sandwich
The worst experience terrible customer service my order is missing multiple orders and I paid for them !! Definitely not coming back
Good Dunkin but very very slow and getting worse every day, especially right now. Waiting ten minutes for a sandwich,. Edit. Been trying to be nice but this store has problems. Frequent wrong orders. But this bagel makes me sad for Dunkin.
If I could give this place a zero, I would. I went through the drive thru and the male on the speaker was very rude and was rushing me. When I was ready to order, he ignored me and didn’t take my order. I drove to the window and sat there for about 5 minutes. During that time, a male came to the computer by the window and acting like he was working. But then proceeded to look at me and walk away without taking my order. I then saw 2 other employees walking around the restaurant and ignore me. I even saw a female peak her head out from behind a machine and then go back. She eventually walked out after I stated that I could see her. This experience was horrific and disgusting. I always go to this Dunkin’ Donuts and I always show respect for to the workers. I will not be spending any more money there as well as advising everyone to stay away from there. I also have the encounter on video.
Atmosphere: 1
Food: 1
Service: 1
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