It isn't that i can decide but you can't sit down. I didn't try it
Atmosphere: 1
Food: 4
Service: 4
official Préet
Best pizza then ever had in my life ❤️
Atmosphere: 5
Food: 5
Service: 5
Gerald Smith
Pizza was amazing
Atmosphere: 5
Food: 5
Service: 5
Michael Dorbuck
My advice to people is don't order from this place. On Tuesday I ordered a pizza online to be delivered, and it never came. And I am 100% sure I put in the right address and phone number. I know they didn't come because I had my phone next to me for at least 2 hours and no call. I tried to get this resolved over the phone but to no satisfaction. They don't speak or understand English very well. And this is not the first time I have run into an issue. On several occasions before, I was hung up on or kept on hold for so long I hung up myself. So as a last resort I have filed a complaint with the BBB. I received no pizza yet got billed on my card. Now I am out 35.00. That is not fair. I am done with Royal Pizza for good.
Service: 1
Ahmed Sameir Mohamed (Eddy)
Prompt service. Great customer service. Thanks guys!
Atmosphere: 5
Food: 5
Service: 5
Kahlan
i found a bug (roach ) in my pizza , he tried to say i just went in my pizza but it was stuck in the cheese never ordering from this place ever again
Food: 1
Amanda Cyr
Absolute disappointment I ordered eggplant parm guy told me on the phone it’s thin sliced I asked for no cheese gave me chopped up chunks of thickly chopped eggplant never again absolute disgrace them called asking to change food or for money back and guy was very rude and would not refund or offer more food 19$ for pasta w sauce and 5 chunks of eggplant smh
Atmosphere: 2
Food: 1
Service: 1
Adam Mclane
Nice little pizza shop
Atmosphere: 4
Food: 4
Service: 5
Carmelina Morales
good pizza, BAD CUSTOMER SERVICE tried their pizza once, we enjoyed it so we decided to order again. I didn’t have enough $$ on my card this time so I was gonna tip cash. got a call from them & they very rudely said they were not going to deliver my pizza because I did not put tip and I’m way too far (8 minutes) & that I need to pickup. shocked that they spoke so rudely I said “I can’t pickup but that’s fine, just cancel the order.” guy on the phone said “no . you do it” then said I need to pickup. I repeated that I cannot & to please just refund me the money. guy kept declining and arguing about a tip. my boyfriend got on the phone & the guy started arguing with him too! they refused to deliver & refused to refund. my boyfriend later went to the store & they started claiming they can’t refund & then said they don’t know how. after going back and forth they FINALLY initiated a refund & said we should receive it within 24 hours. very rude, very disrespectful, & unprofessional. the whole situation was uncalled for.
Food: 4
Service: 1
gabb htm
Best pizza in the STATE. Great workers behind the counter & even better individuals! This restaurant is my top 3!
This was the worst pizza i had in my entire life i tried it once and i would never do it again i found a piece of mold in my pizza and i almost threw up and when you call to place a order the guy on the phone always thinks its a prank call and you can hardly understand him with his horrible English please nobody go here you guys will thank me later go to dominos or something.
Atmosphere: 1
Food: 1
Service: 1
Tommy2T1mes
The food is decent,if you order using your card they make it seem like tipping is mandatory,last month told them i would tip driver personally they took 2.99 cent out of my card without my consent teported it to my bank thats deceptive business.
Nilsa Adorno
Horrible experience and they say one thing for price and when you pick it up it's something else will never come back here again
Atmosphere: 1
Food: 1
Service: 1
Buck J33p
Good local pizza in the Farmington CT area!
The couple ReAL chicken wings I had were good, too!
It isn't that i can decide but you can't sit down. I didn't try it
Atmosphere: 1
Food: 4
Service: 4
Best pizza then ever had in my life ❤️
Atmosphere: 5
Food: 5
Service: 5
Pizza was amazing
Atmosphere: 5
Food: 5
Service: 5
My advice to people is don't order from this place. On Tuesday I ordered a pizza online to be delivered, and it never came. And I am 100% sure I put in the right address and phone number. I know they didn't come because I had my phone next to me for at least 2 hours and no call. I tried to get this resolved over the phone but to no satisfaction. They don't speak or understand English very well. And this is not the first time I have run into an issue. On several occasions before, I was hung up on or kept on hold for so long I hung up myself. So as a last resort I have filed a complaint with the BBB. I received no pizza yet got billed on my card. Now I am out 35.00. That is not fair. I am done with Royal Pizza for good.
Service: 1
Prompt service. Great customer service. Thanks guys!
Atmosphere: 5
Food: 5
Service: 5
i found a bug (roach ) in my pizza , he tried to say i just went in my pizza but it was stuck in the cheese never ordering from this place ever again
Food: 1
Absolute disappointment I ordered eggplant parm guy told me on the phone it’s thin sliced I asked for no cheese gave me chopped up chunks of thickly chopped eggplant never again absolute disgrace them called asking to change food or for money back and guy was very rude and would not refund or offer more food 19$ for pasta w sauce and 5 chunks of eggplant smh
Atmosphere: 2
Food: 1
Service: 1
Nice little pizza shop
Atmosphere: 4
Food: 4
Service: 5
good pizza, BAD CUSTOMER SERVICE tried their pizza once, we enjoyed it so we decided to order again. I didn’t have enough $$ on my card this time so I was gonna tip cash. got a call from them & they very rudely said they were not going to deliver my pizza because I did not put tip and I’m way too far (8 minutes) & that I need to pickup. shocked that they spoke so rudely I said “I can’t pickup but that’s fine, just cancel the order.” guy on the phone said “no . you do it” then said I need to pickup. I repeated that I cannot & to please just refund me the money. guy kept declining and arguing about a tip. my boyfriend got on the phone & the guy started arguing with him too! they refused to deliver & refused to refund. my boyfriend later went to the store & they started claiming they can’t refund & then said they don’t know how. after going back and forth they FINALLY initiated a refund & said we should receive it within 24 hours. very rude, very disrespectful, & unprofessional. the whole situation was uncalled for.
Food: 4
Service: 1
Best pizza in the STATE. Great workers behind the counter & even better individuals! This restaurant is my top 3!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Best place ever
Atmosphere: 5
Food: 5
Service: 5
This was the worst pizza i had in my entire life i tried it once and i would never do it again i found a piece of mold in my pizza and i almost threw up and when you call to place a order the guy on the phone always thinks its a prank call and you can hardly understand him with his horrible English please nobody go here you guys will thank me later go to dominos or something.
Atmosphere: 1
Food: 1
Service: 1
The food is decent,if you order using your card they make it seem like tipping is mandatory,last month told them i would tip driver personally they took 2.99 cent out of my card without my consent teported it to my bank thats deceptive business.
Horrible experience and they say one thing for price and when you pick it up it's something else will never come back here again
Atmosphere: 1
Food: 1
Service: 1
Good local pizza in the Farmington CT area!
The couple ReAL chicken wings I had were good, too!
Atmosphere: 5
Food: 5
Service: 5
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