Avelino's Pizza
128 E Pearl St, New Haven
(203) 773-3333
Recent Reviews
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Small place been around long time. Owner/chef very congenial and talented. Definitely recommended
Atmosphere: 3
Food: 5
Service: 5
Wouldn't deliver my pizza for a silly reason. How childish
Atmosphere: 1
Food: 1
Service: 1
I always order here for me and my daughter but tonight the woman answer the phone and I didn’t like how she handle my call. The guy always nice and answer your questions with no hesitation. He even went to the extreme and brought the pizza to my car as he seen my daughter was asleep. I appreciate that. Now The guy told me once I come in person to order with my card then I can pay with my card for delivery over the phone moving forward. I place 2 orders already. Now today, this lady didn’t want to hear that. Now, I’m trying to tell her what the guy said but she refuse to listen and dismiss me. Honey do better, I’m a great customer and I will take my business elsewhere but you should have a conversation with your partner (guy) so it’s no miscommunication with the customers. Smh I give 3 stars because of the guy customer service. Pizza is good as well.
Great people with great pizza. Im a regular at this point! I tell my kids we can get pizza once a week and this is always our choice!
Atmosphere: 5
Food: 5
Service: 5
The food is very good and the prices are very cheap compared to other pizzerias.
Food: 5
Service: 5
A good option for when you don't want to cook and eat something delicious.
When you complain to the owner , he tried to blame you for overreacting. Don’t just take my opinion, check out their other reviews. The owner of the business and his staff should be forced to take a class on how to act when running a business In Franklin Square and Garden City South, there are numerous pizzerias to choose from. Unfortunately, Avelinos falls short as one of the lower-rated pizza joints in the area. The quality of food is dreadful, and the staff is often caught using their phones. On one occasion, a worker left the bathroom after a brief hand wash (if he washed them at all) with his phone in hand. He then proceeded to handle the unsanitary food and attempted to pick up a garlic knot that had fallen off the plate with his bare hands. It is recommended to skip Avelinos and opt for any other random pizza spot in the area for better food and service.
Atmosphere: 1
Food: 1
Service: 1
Great small family owned business.have been a customer for over 10 years and the employees are get nice & give great service!
Parking: huge parking lot
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Pineapple
Woman behind the counter is RUDE, she hung up on me twice with an attitude. Once her customer service is improved it will show how actually good their food is
I always order here but this time it was different. When I called I was put on hold multiple times before my order was complete. I wasn't ask the simple thing like what type of pasta you want or salad dressing for you salad. When I ask if I could have this type of pasta or salad dressing I was told were busy and put on hold again so I hung up and try to order online. So I order online. I had a eta of 9:20 to 9:35 so I called were us my food it just came out of the oven it will be there shortly .ok I said. Its now almost 10:30 still no food ?
Restaurantji Recommends
Very dude over the phone and don’t respect customer
Very professional i like the kind of attitude they give me when i call. Wen i hang up i hang up wit a smile lol. N their fiood is great. Especially their pizza ?.
I’m being generous with this review also it’s no coincidence that every customer has the same exact opinion about yall customer service and all you guys say that it’s the customers fault because we feel entitled I called for delivery and I got asked unnecessary questions like secondary phone number am I ordering for someone else Ect my order wasn’t even takenCorrectly I asked for a medium and got charged the price 27$ the price. of a large pizza when I called back to figure out why someone who didn’t speak good English answers a woman n I was told they’re too busy they can’t tell me prices and hung up on me rudley
Woman behind the counter is RUDE, she hung up on me twice with an attitude. Once her customer service is improved it will show how actually good their food is
Perfect place to order anything
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